Tech Support/System Engineer

Job description

Tasks & Responsibilities Functional Repair of Fronius welding equipment including inverters, torches, hose packs, and automated systems Providing support to customers and troubleshooting Providing service and calibration of welding equipment Safety test and weld test after repair and servicing Providing technical support for the introduction of new products/systems/processes into the market Providing email and telephone support for technical and welding queries/problems Providing pre-sales and after-sales support to the sales team and customers Providing support to demonstrations of welding equipment Assisting with events (trade fairs, seminars, etc.) Assisting with stock control Skills & Requirements Technical experience preferably on technical support of electrical equipment Electrical engineering qualification IT skills including Microsoft office suite (Excel & Word) Basic knowledge of manual electrode, TIG and MIG/MAG welding processes will be an advantage Sales minded/ good customer communication skills Good communication skills and knowledge transfer abilities Team worker Flexibility (working hours and tasks arranged to suit customer requirements) Customer orientated attitude with professional approach to clients Language Fluent English (spoken and written) German would be an advantage but not essential. The role will involve: Travel UK and Ireland daily, weekly Occasional travel overseas for business and training. Are you ready for Fronius? Apply online now and become part of the Fronius family!