Technical Account Manager (SaaS)

Job description

**About Kambi** *Kambi Group plc is a leading B2B provider of premium sports betting services to licensed gaming operators. Our services provide an end-to-end solution for operators wanting to launch a standalone Sportsbook or bolster their existing offering with an innovative sports betting product. From front-end user interface to customer intelligence, risk management and odds compiling, all built on our in-house developed software, we strive to deliver the ultimate service and solution to our partners.* *Our vision is to create the world’s leading sports betting experiences, together with our partners.* **Technical Product Partner Manager / Technical Account Manager** This role will be part of the Partner Success Department, whose main responsibilities are to make sure that Kambi’s partners are getting an excellent service and support our partners growth in a consultative manner. The successful individual will join a global team made up of around 30 professionals globally, and will report into the Head of Product Partner Management (based in Stockholm). **As a Product Partner Manager your day-to-day work will look like:** - Working as a key communicator between Kambi and our partners in regards to product development and partner empowerment - Handling partners’ product and feature priorities towards Kambi - Working collaboratively across Kambi - particularly with our product, design and development teams - Supporting our partners’ product strategies and aligning with these with Kambi’s - Providing product and tech support – troubleshooting, providing advice and solutions - Management and tracking of product commitments. - Providing proactive visibility and effective communication of delivery targets, commitments and progress. **You’ll be a great fit for the role if you:** - Have experience within technical account management, technical delivery management or product development - Have a good understanding of APIs - Have knowledge of HTML, JavaScript and basic technical trouble shooting - Are an excellent communicator - Have a love of sports and/or sports betting **Let’s talk about what’s in it for you?** - Learning and development opportunities - Exposure to the global business - A supportive and collaborative team ***Kambi's ongoing commitment to Diversity and Inclusion in the workplace*** *If you require any reasonable adjustment during the recruitment process, please notify your recruiter, who will assist you however they can. Diversity and inclusion is at the heart of who we are and who we aim to be. While we are proud of the positive and inclusive company culture we have created, we know we can do so much more. Kambi constantly evolves its Diversity and Inclusion strategy to ensure it becomes an even more inclusive and positive place to work, with the core management team reaffirming its commitment to delivering on employee feedback.* ***Creating an inclusive environment*** *We believe Kambi's greatest strength is the collective talent of our employees. Kambi is committed to ensuring we create an inclusive work environment where everyone can feel valued, thrive and achieve their potential, regardless of who they are or what their background is. We know that it is only by having a balance of different voices, values and opinions that Kambi is able to be the market leader it is today.* *#wearekambi*