Technical Account Manager (Technical Advisory)

### **Who is Sonar?** Sonar is driving the future of agent-centric software development. As the leader in AI code review and verification, we solve a critical problem: ensuring that software generated by AI-assisted developers or autonomous agents is reliable, secure, and maintainable. Integrating seamlessly with Claude Code, Codex, Cursor, GitHub Copilot, Gemini, and Devin, we help over 75% of the Fortune 100 build trusted, reliable, compliant software. Customers who use Sonar are 44% less likely to report an outage due to AI-generated code. We believe code verification is the critical missing link in the Agent-Centric Development Cycle (AC/DC). Industry giants like Nvidia, ServiceNow, , Goldman Sachs, AstraZeneca, and Ford Motor Company count on us to provide independent, explainable, consistent review and governance of their AI-generated code via products like: - SonarQube: The world’s leading AI code review and verification platform. - SonarQube Foundation Agent: Currently topping the leaderboards for agentic software repair. - SonarSweep & Sonar Context Augmentation: Providing the enterprise-grade context and constraints agents need to be truly effective. Our team operates across global hubs in Austin, Bochum, Dubai, Geneva, London, Singapore, Tokyo, and Washington D.C. We move with a mindset we call CODE: - Committed to our customers and community. - Obsessed with quality. - Deliberate in our decisions. - Effective as one team. With over $400M in revenue and profitable, fast-paced growth, we are building the backbone of the AI software revolution. If you’re hungry to have an impact, want to build at a fast pace, and ready to work at the forefront of AI, we want to hear from you. ### The impact you will have - Grow the usage of the Sonar solution within Accounts - Increase the overall Account Sonar maturity - Lower the risk of Account churn or downgrade - Increase Account satisfaction, reduce the number of escalations - Increase the number of Sonar sponsors in the Account - Establish and maintain Sonar as a Trusted Advisor in the Account - Entice Accounts to stay current on an Active version of Sonar, to get maximal value - Influence Sonar roadmap to meet Account needs ### On a daily basis, you will - Actively listen and formalize Account technical pains or other adoption inhibitors - Work on plans to overcome customer pains and inhibitors - Report product technical or functional gaps internally and advocate for their resolution - Evangelize/Promote the Sonar methodology to govern continuous Code Quality and Security improvements to the customer - Assist Sonar sponsors in the Account for the promotion/evangelization of the Sonar ecosystem - Keep Accounts up to date on the roadmap and aware of the value present in upcoming Sonar releases, as well as collecting feedback - Recruit customer development teams not currently using Sonar “Upgrade” customer development teams that do not use Sonar correctly and therefore do not receive the maximum value - Position (favorably) the Sonar ecosystem vs other competing products potentially still used in the Account - Educate developers and managers on the value of static code analysis in general and of the Sonar ecosystem specifically - Make sure that the Account's Sonar technical deployment and operations are in line with the size of the deployment and the criticality of the tool in the DevOps chain - Run Quarterly Business Reviews (QBR) with Account Sales representatives - Execute Sonar deployment audits, identify gaps, and drive remediation plans for Accounts - Contribute to the Account Management plans with Sales Representatives. Elaborate the Technical strategy tailored to the Account context, provide inputs on the Commercial strategy - Keep yourself constantly up to date knowledge of the technical status of the Account, technical progress, threats, and opportunities for improved maturity - Track product development within Sonar in order to maintain product expertise ### The skills you will demonstrate - Proven practical experience (at least 5 years) in software development or DevOps engineering which sets the stage for understanding our products and how they’re enjoyed by users - At least 5 years of experience in pre- or post-sales customer-facing activities - High listening skills and the ability to formalize and abstract elements expressed by customers and partners - Excellent presentation skills with strong written and verbal communication skills - Proven ability to work in a team, receiving and giving feedback as well as sharing knowledge - Attention to details - A can-do attitude: challenging the status quo, leading and contributing to key improvements and innovationsAutonomy to run your activity/plans with limited supervision