Do you enjoy taking ownership of complex technical environments? Do you like combining infrastructure, security and automation to keep mission-critical SaaS platforms? Then join the team behind Benefits-Plaza, Keylane's all-in-one Employee Benefits platform that connects employers, insurers and payroll providers across the Netherlands.As a Technical Application Engineer within our Technical Application Management (TAM) team, you are responsible for the availability, performance, security and continuous improvement of the Benefits-Plaza platform.You'll work closely with experienced engineers and act as a technical expert for one of our most important SaaS solutions. This is a hands-on role where infrastructure, middleware, security and automation come together.You'll regularly balance operational continuity, customer expectations and security requirements while making sound technical decisions under pressure.You'll be responsible for:Drive the resolution of complex platform incidents and problems, ensuring timely recovery while acting as the technical escalation point for internal teams and stakeholders.Monitor the Benefits-Plaza platform and proactively resolve operational issues, including resource bottlenecks, application outages and middleware failures (e.g. disk space, CPU usage and Tomcat availability).Contribute to daily operations: handling service requests and standard changes, following agreed ITIL processes. Managing service requests and standard changes in line with ITIL processes.Managing web service integrations, including networking, whitelisting, security configuration and end-to-end technical validation. Planning and executing maintenance activities, including patching and upgrading technologies such as RHEL, DB2, Tomcat and related components. Managing the lifecycle of client and server certificates, coordinating renewals and secure deployments. Lead the technical execution of external audits, penetration tests and disaster recovery exercises by preparing technical evidence, coordinating activities and driving remediation where needed.Driving automation and standardization by improving runbooks, scripts and operational tooling. Optimizing monitoring, capacity management and operational dashboards to improve platform reliability. Key about your teamYou'll be part of Keylane's Technical Application Management (TAM) organization, where we ensure our business-critical SaaS platforms are secure, stable and always available for our customers.Together, we:Deliver best-in-class SaaS services from a secure, ISO-certified private cloud, ensuring our customers can focus on pension administration while we manage the technical platform.The team consists of highly skilled IT professionals with strong expertise in infrastructure, databases, middleware and security, combined with deep knowledge of the Life & Pension domain.Work with standardized processes for migrations, implementations and operations, and continuously refine our way of working based on experience and feedback. Foster a collaborative culture where ownership, innovation and continuous learning are encouraged, and everyone has the opportunity to make an impact. RequirementsYou recognize yourself in the following profile: A Bachelor's or Master's degree in IT or a related technical field. You have 5+ years of experience in technical application management, infrastructure operations or a similar role managing business-critical applications. You are experienced in managing application servers such as Apache Tomcat and have a solid understanding of their interaction with networking, security and the application stack layer. You have practical experience with security hardening, patching and vulnerability management, especially in regulated or audited environments. You are familiar with certificates (PKI), networking and firewalls, and know how to work with concepts like whitelisting, proxies and load balancers. You can script and automate (for example with PowerShell, Bash or Ansible) and are comfortable working with monitoring and deployment tools. You are analytical, structured and pragmatic, able to quickly understand complex situations and define clear next steps. You are a communicative team player: You work closely with colleagues and stakeholders and can translate technical issues into business impact. You like working in a dynamic, fast-growing environment and think in solutions. Experience with Oracle, WebLogic and Windows Server is considered a plus. You will grow into taking more ownership of incidents and changes, and after a proper onboarding and training period, you will be part of the standby/on-call rotation.Please send your application with CV via our website. Applications are evaluated continuously.A Certificate of Conduct (VOG) and reference check are part of the application process. All employees follow information security training and have basic information security responsibilities.BenefitsA monthly gross salary between € 3.600 and € 4.200 based on 40 hours per week.8% holiday allowance of your total gross salary.A profit share.A pension scheme, with the option to save extra.Travel reimbursement: Receive a mileage allowance of €0.23 per km or an NS Business Card, which can also be used for personal travel.24 holiday days (with the option to buy extra) and 7 inclusion days, which can be exchanged with fixed Dutch national holidays, allowing you to take them when you like.Flexibility in working environment. As part of a hybrid working team, you will work partly from home and partly from the office. If you work in the office, a free lunch is waiting for you every day. If you work from home, you will receive a working from home allowance (€ 4 net per day) and internet allowance (€ 35 net per month).The possibility of working remotely from abroad for up to 2 months per year.The possibility to lease a bike through our bike leasing program.A one-year contract that, subject to satisfactory performance, will be converted into a permanent contract.The opportunity to develop yourself at our Academy through courses and training, both professionally and personally. · A comprehensive vitality offers to help you stay healthy. Read more here.
Do you enjoy taking ownership of complex technical environments? Do you like combining infrastructure, security and automation to keep mission-critical SaaS platforms? Then join the team behind Benefits-Plaza, Keylane's all-in-one Employee Benefits platform that connects employers, insurers and payroll providers across the Netherlands.
As a Technical Application Engineer within our Technical Application Management (TAM) team, you are responsible for the availability, performance, security and continuous improvement of the Benefits-Plaza platform.
You'll work closely with experienced engineers and act as a technical expert for one of our most important SaaS solutions. This is a hands-on role where infrastructure, middleware, security and automation come together.
You'll regularly balance operational continuity, customer expectations and security requirements while making sound technical decisions under pressure.
You'll be responsible for:
- Drive the resolution of complex platform incidents and problems, ensuring timely recovery while acting as the technical escalation point for internal teams and stakeholders.
- Monitor the Benefits-Plaza platform and proactively resolve operational issues, including resource bottlenecks, application outages and middleware failures (e.g. disk space, CPU usage and Tomcat availability).
- Contribute to daily operations: handling service requests and standard changes, following agreed ITIL processes.
- Managing service requests and standard changes in line with ITIL processes.
- Managing web service integrations, including networking, whitelisting, security configuration and end-to-end technical validation.
- Planning and executing maintenance activities, including patching and upgrading technologies such as RHEL, DB2, Tomcat and related components.
- Managing the lifecycle of client and server certificates, coordinating renewals and secure deployments.
- Lead the technical execution of external audits, penetration tests and disaster recovery exercises by preparing technical evidence, coordinating activities and driving remediation where needed.
- Driving automation and standardization by improving runbooks, scripts and operational tooling.
- Optimizing monitoring, capacity management and operational dashboards to improve platform reliability.
Key about your team
You'll be part of Keylane's Technical Application Management (TAM) organization, where we ensure our business-critical SaaS platforms are secure, stable and always available for our customers.
Together, we:
- Deliver best-in-class SaaS services from a secure, ISO-certified private cloud, ensuring our customers can focus on pension administration while we manage the technical platform.
- The team consists of highly skilled IT professionals with strong expertise in infrastructure, databases, middleware and security, combined with deep knowledge of the Life & Pension domain.
- Work with standardized processes for migrations, implementations and operations, and continuously refine our way of working based on experience and feedback.
- Foster a collaborative culture where ownership, innovation and continuous learning are encouraged, and everyone has the opportunity to make an impact.
Requirements
You recognize yourself in the following profile:
- A Bachelor's or Master's degree in IT or a related technical field.
- You have 5+ years of experience in technical application management, infrastructure operations or a similar role managing business-critical applications.
- You are experienced in managing application servers such as Apache Tomcat and have a solid understanding of their interaction with networking, security and the application stack layer.
- You have practical experience with security hardening, patching and vulnerability management, especially in regulated or audited environments.
- You are familiar with certificates (PKI), networking and firewalls, and know how to work with concepts like whitelisting, proxies and load balancers.
- You can script and automate (for example with PowerShell, Bash or Ansible) and are comfortable working with monitoring and deployment tools.
- You are analytical, structured and pragmatic, able to quickly understand complex situations and define clear next steps.
- You are a communicative team player: You work closely with colleagues and stakeholders and can translate technical issues into business impact.
- You like working in a dynamic, fast-growing environment and think in solutions.
- Experience with Oracle, WebLogic and Windows Server is considered a plus.
- You will grow into taking more ownership of incidents and changes, and after a proper onboarding and training period, you will be part of the standby/on-call rotation.
Please send your application with CV via our website. Applications are evaluated continuously.
A Certificate of Conduct (VOG) and reference check are part of the application process.
All employees follow information security training and have basic information security responsibilities.
Benefits
- A monthly gross salary between € 3.600 and € 4.200 based on 40 hours per week.
- 8% holiday allowance of your total gross salary.
- A profit share.
- A pension scheme, with the option to save extra.
- Travel reimbursement: Receive a mileage allowance of €0.23 per km or an NS Business Card, which can also be used for personal travel.
- 24 holiday days (with the option to buy extra) and 7 inclusion days, which can be exchanged with fixed Dutch national holidays, allowing you to take them when you like.
- Flexibility in working environment. As part of a hybrid working team, you will work partly from home and partly from the office. If you work in the office, a free lunch is waiting for you every day. If you work from home, you will receive a working from home allowance (€ 4 net per day) and internet allowance (€ 35 net per month).
- The possibility of working remotely from abroad for up to 2 months per year.
- The possibility to lease a bike through our bike leasing program.
- A one-year contract that, subject to satisfactory performance, will be converted into a permanent contract.
- The opportunity to develop yourself at our Academy through courses and training, both professionally and personally. · A comprehensive vitality offers to help you stay healthy. Read more here.
Are you ready for a Keylane career? At Keylane, we are transforming the insurance and pensions industry with innovative SaaS solutions. But that's not all – at Keylane, we believe that work should be more than just a job. It's about leveraging your unique self, developing your potential through our acclaimed Keylane Academy, and having fun both in and out of the office. Let us show you how we do things differently! With offices in the Netherlands, Germany, Norway and Denmark, Keylane plays a very important role in the European insurance and pension industry, providing highly configurable and customer-centric SaaS platforms. By optimizing business processes, we empower our customers to be future-ready and agile, driving innovation across the sector. What sets us apart? That is our people. At Keylane, we foster a culture where everyone can be themselves, develop themselves and connect with each other. We are a diverse community of individuals, united by our commitment to delivering exceptional results for our customers. At Keylane, we stand for equality and inclusivity. We believe that everyone should be treated as equals, and our 'flat hierarchy' approach to management reflects this core value. We embrace diversity as a driving force, knowing that our differences make us stronger. Together, we build a workplace founded on trust, openness, and knowledge sharing – a place where every voice is heard and valued. By the way, did you already know that we have exchanged the fixed national holidays for inclusion days? This means it is no longer mandatory to take days off on national holidays. These days can instead be taken whenever a Keylaner wishes to take them.Keylane Academy: our personal development and fun factory But it doesn't stop there. We prioritize your growth and personal development, providing you with ample opportunities to excel, not only in your career but also as an individual. Welcome to the Keylane Academy, where learning is infused with a fun factor. Discover a range of services designed to unleash your potential:
Learning Journeys: We map out your career path and development opportunities, ensuring you always know the exciting steps that lie ahead.
Expert Talks: Immerse yourself in captivating learning sessions, where industry experts share their knowledge and insights on cutting-edge topics.
Playgrounds: welcome the fun factory! Engage with your colleagues, forge connections, and create unforgettable memories through our amusing events like sport events, game board nights or the weekly after work drinks At Keylane, your journey with us is about more than just a job – it's about growth, fulfilment, and a sense of belonging. Join us in shaping the future of the insurance and pension industry while enjoying an enriching and vibrant workplace. Ready to embark on this special adventure? Visit our careers page to explore our open positions and be a part of something special. Unlock your tomorrow at Keylane | Keylane Careers
Are you ready for a Keylane career? At Keylane, we are transforming the insurance and pensions industry with innovative SaaS solutions. But that's not all – at Keylane, we believe that work should be more than just a job. It's about leveraging your unique self, developing your potential through our acclaimed Keylane Academy, and having fun both in and out of the office. Let us show you how we do things differently!
With offices in the Netherlands, Germany, Norway and Denmark, Keylane plays a very important role in the European insurance and pension industry, providing highly configurable and customer-centric SaaS platforms. By optimizing business processes, we empower our customers to be future-ready and agile, driving innovation across the sector.
What sets us apart?
That is our people. At Keylane, we foster a culture where everyone can be themselves, develop themselves and connect with each other. We are a diverse community of individuals, united by our commitment to delivering exceptional results for our customers.
At Keylane, we stand for equality and inclusivity. We believe that everyone should be treated as equals, and our 'flat hierarchy' approach to management reflects this core value. We embrace diversity as a driving force, knowing that our differences make us stronger. Together, we build a workplace founded on trust, openness, and knowledge sharing – a place where every voice is heard and valued.
By the way, did you already know that we have exchanged the fixed national holidays for inclusion days? This means it is no longer mandatory to take days off on national holidays. These days can instead be taken whenever a Keylaner wishes to take them.
Keylane Academy: our personal development and fun factory
But it doesn't stop there. We prioritize your growth and personal development, providing you with ample opportunities to excel, not only in your career but also as an individual. Welcome to the Keylane Academy, where learning is infused with a fun factor. Discover a range of services designed to unleash your potential:
- Learning Journeys: We map out your career path and development opportunities, ensuring you always know the exciting steps that lie ahead.
- Expert Talks: Immerse yourself in captivating learning sessions, where industry experts share their knowledge and insights on cutting-edge topics.
- Playgrounds: welcome the fun factory! Engage with your colleagues, forge connections, and create unforgettable memories through our amusing events like sport events, game board nights or the weekly after work drinks
At Keylane, your journey with us is about more than just a job – it's about growth, fulfilment, and a sense of belonging. Join us in shaping the future of the insurance and pension industry while enjoying an enriching and vibrant workplace.
Ready to embark on this special adventure? Visit our careers page to explore our open positions and be a part of something special.
Unlock your tomorrow at Keylane | Keylane Careers
