Technical Consultant – Observability Platform

Job description

Customer Consulting & Engagement Serve as the technical contact for Bosch-internal customers using the Datadog platform. Lead technical discovery sessions, workshops, architecture reviews, and solution discussions. Translate business and operational requirements into practical observability solutions. Support customer onboarding, migrations, proof-of-concepts, and adoption initiatives. Technical Leadership Provide technical guidance for complex observability and monitoring requirements. Design scalable monitoring, logging, tracing, and alerting strategies. Advise development and operations teams on observability best practices. Collaboration & Innovation Collaborate with product owners and service managers of other Observability Solutions to continuously improve the Datadog service offering. Evaluate emerging observability capabilities and AI-driven operations solutions. Required Qualifications Must Have Hands-on experience with at least one leading observability or APM platform: Datadog AppDynamics Dynatrace New Relic Strong understanding of: Application Performance Monitoring (APM) Runtime Monitoring Distributed Tracing Service Reliability and Availability Monitoring Architecture and Design Experience with cloud technologies such as: Microsoft Azure Amazon Web Services (AWS) Google Cloud Platform (GCP) Experience with: Containerized applications Microservices architectures Strong communication and stakeholder management skills. Ability to explain complex technical concepts to both technical and business audiences. Educational qualification: Bachelor's or Master's degree in Computer Science, Information Technology, Engineering, or a related discipline. Experience : 8+ years of experience in a technical consulting, solution architecture, platform engineering, or observability-focused role. Mandatory/requires Skills : Hands-on experience with at least one leading observability or APM platform: Datadog AppDynamics Dynatrace New Relic Datadog certification and practical implementation experience. Experience with OpenTelemetry and observability standards. Knowledge of Site Reliability Engineering (SRE) principles. Experience working in large-scale enterprise environments. Bosch Global Software Technologies Private Limited is a 100% owned subsidiary of Robert Bosch GmbH, one of the world's leading global supplier of technology and services, offering end-to-end Engineering, IT and Business Solutions. With over 27,000+ associates, it’s the largest software development center of Bosch, outside Germany, indicating that it is the Technology Powerhouse of Bosch in India with a global footprint and presence in the US, Europe and the Asia Pacific region.