Technical Delivery Manager

Job description

Anticipated Contract End Date/Length: Approximately 3 months Work Setup: Hybrid (3 days per week in office) Clearance Required: BPSS eligibility Our client in the Information Technology and Services industry is looking for a Technical Delivery Manager to support the strategic design, implementation, and continuous evolution of critical technology and cybersecurity programmes within the Chief Information Security Office (CISO) function. This role will drive the successful delivery of complex technology initiatives, enabling engineering teams to deliver secure, scalable, and high-quality solutions while ensuring alignment with enterprise governance, regulatory requirements, and security standards. The Technical Delivery Manager will act as the key interface between business stakeholders, engineering teams, product owners, architects, and senior leadership to ensure efficient planning, prioritisation, and execution of strategic initiatives. The successful candidate will bring extensive experience managing cross-functional Agile teams, driving process improvements, and fostering a culture of continuous improvement across global technology organisations. What you will do: Drive the end-to-end delivery of strategic technology and cybersecurity initiatives across multiple workstreams and engineering teams. Partner with business stakeholders and technology leaders to shape business requirements and translate strategic objectives into actionable delivery plans. Manage demand intake, prioritisation, delivery planning, and execution of new capabilities and enhancements. Apply appropriate delivery methodologies, including Agile, Scrum, Kanban, Waterfall, and hybrid approaches. Identify, manage, and resolve delivery risks, dependencies, and impediments while maintaining programme transparency. Establish and facilitate Agile ceremonies, including daily stand-ups, sprint planning, backlog refinement, retrospectives, show-and-tell sessions, and release planning activities. Champion Agile ways of working and drive continuous improvement initiatives across engineering teams. Promote best practices for backlog management, prioritisation, estimation, Definition of Ready (DoR), Definition of Done (DoD), acceptance criteria, feature management, and sprint execution. Monitor and improve team throughput, quality, predictability, and velocity through data-driven insights and metrics. Partner with Agile Coaches, Product Owners, Engineering Managers, and Scrum Masters to enhance Agile maturity and delivery effectiveness. Mentor and coach teams and stakeholders on delivery methodologies, Agile frameworks, and process improvements. Establish and maintain effective governance frameworks to support programme oversight and decision-making. Lead governance forums, steering committee discussions, and executive-level reporting. Communicate delivery progress, risks, issues, and key achievements to stakeholders at all organisational levels. Build strong relationships with senior business leaders, architects, engineering teams, vendors, and external partners. Facilitate large-scale workshops, planning sessions, and collaborative events across geographically distributed teams. Collaborate with engineering teams throughout the Software Development Lifecycle (SDLC), from requirements gathering through deployment and operational support. Develop a strong understanding of technical architecture, system design, platform dependencies, and enterprise technology solutions. Ensure alignment with application development standards, security controls, and technology governance requirements. Support the implementation of scalable architecture patterns and modern engineering practices. Establish consistent delivery processes, standards, and solutions across global engineering teams. Drive continuous improvement initiatives focused on efficiency, quality, automation, and delivery outcomes. Maintain accurate project artefacts, delivery documentation, and reporting dashboards. Ensure defects, remediation activities, and operational fixes are documented and published within central knowledge repositories. Support DevOps and continuous delivery practices where applicable. Encourage innovation and drive adoption of new delivery practices, tools, and methodologies across the organisation. Bring a minimum of 8 years of experience in Product Management, Project Management, Programme Management, or Technical Delivery Management. Possess strong experience delivering complex technology programmes using Agile, Waterfall, and hybrid methodologies. Demonstrate deep understanding of Agile SDLC concepts, including product backlogs, features, user stories, acceptance criteria, Definition of Ready (DoR), Definition of Done (DoD), sprint planning, and retrospectives. Bring proven experience managing cross-functional Agile teams operating within distributed and global delivery models. Possess strong understanding of the end-to-end Software Development Lifecycle. Demonstrate excellent analytical and problem-solving skills with the ability to understand technical designs and architecture concepts. Bring hands-on experience with Agile and collaboration tools including Jira, Confluence, and other Atlassian products. Demonstrate the ability to proactively identify, manage, and remove delivery impediments. Possess strong facilitation skills and experience leading virtual workshops and large-scale stakeholder sessions. Demonstrate exceptional communication, presentation, and stakeholder management capabilities. Bring experience training, mentoring, and coaching teams on Agile delivery best practices. Possess previous experience within the Financial Services industry, desirable. Demonstrate strong understanding of enterprise governance and programme controls within regulated environments, desirable. Bring experience working within cybersecurity, risk, or CISO organisations, desirable. Possess knowledge of scaling frameworks such as SAFe (Scaled Agile Framework) and LeSS (Large-Scale Scrum), desirable. Bring experience supporting DevOps, CI/CD, and modern software engineering practices, desirable. Demonstrate proven success driving organisational change and innovation adoption at scale, desirable. Bring experience collaborating with outsourced vendors and external development partners, desirable. Possess understanding of scalable architecture patterns, client-server applications, distributed systems, and backend service design, desirable. Demonstrate experience mentoring engineering teams and process improvement functions, desirable. Hold a Bachelor's Degree in Information Technology, Computer Science, Engineering, or a related discipline. Hold professional certifications such as Certified ScrumMaster (CSM), SAFe Agilist, SAFe Practitioner, or other Agile delivery certifications, desirable. Be eligible to obtain or undergo BPSS clearance. All your information will be kept confidential according to EEO guidelines. Candidates must be legally authorized to live and work in the country where the position is based, without requiring employer sponsorship. HelloKindred is committed to fair, transparent, and inclusive hiring practices. We assess candidates based on skills, experience, and role-related requirements. We appreciate your interest in this opportunity. While we review every application carefully, only candidates selected for an interview will be contacted. HelloKindred is an equal opportunity employer. We welcome applicants of all backgrounds and do not discriminate on the basis of race, colour, religion, sex, gender identity or expression, sexual orientation, age, national origin, disability, veteran status, or any other protected characteristic under applicable law. Who is HelloKindred? HelloKindred are specialists in staffing marketing, creative and technology roles, offering a range of talent solutions that can be delivered on-site, remotely or hybrid. Our vision is to make work accessible and people’s lives better. We do this by disrupting traditional employment barriers – connecting ambitious talent to flexible opportunities with trusted brands.