Technical Delivery Manager

Job description

Axos Bank Target Range: $105,000.00 /Yr. - $135,000.00 /Yr. Actual starting pay will vary based on factors including, but not limited to, geographic location, experience, skills, specialty, and education. Eligible for an Annual Discretionary Cash Bonus Target: Eligible for an Annual Discretionary Restricted Stock Units Bonus Target: These discretionary target bonuses may be awarded semi-annually based upon your achievement of performance goals and targets. About This Job Eligible for an Annual Discretionary Cash Bonus Target: 10% Eligible for an Annual Discretionary Restricted Stock Units Bonus Target: 10% Axos is looking for an AVP of Technical Delivery, responsible for delivery strategy, governance, and outcomes across multiple projects and those executing those deliverables. This role translates enterprise objectives into executable plans and timelines, ensuring predictable delivery, team management, operations and process management, and stakeholder trust. The AVP will lead and manage Technical Delivery Managers and Scrum Masters. This role manages software application delivery within a project, and may oversee software delivery within projects, including estimations, capacity management, and clearing impediments for developers and QA. It involves supervising scrum masters, tracking performance, managing the SDLC, and ensuring data integrity. Additionally, it includes overseeing small development projects and optimizing cycle times. This role will report onsite to any of our Axos office locations nationwide. Responsibilities: Own end-to-end delivery strategy, governance, and outcomes across a portfolio of concurrent technology initiatives, ensuring predictable execution and stakeholder trust. Translate enterprise objectives into executable delivery roadmaps, timelines, resourcing/capacity assumptions, and milestones across multiple workstreams. Lead portfolio intake and prioritization; assess initiative complexity, assign/align work to Technical Delivery Managers/Scrum Masters, and remove delivery friction early. Institutionalize standardized SDLC and delivery frameworks at scale; enforce quality gates, operating cadence, and “single source of truth” delivery hygiene. Drive delivery predictability programs using measurable performance signals (e.g., throughput/lead time, deployment frequency, change failure rate, recovery time) to improve speed and stability. Establish and operate executive-ready reporting (scorecards, dashboards, narratives) on project health, risks, dependencies, blockers, and trade-offs; escalate decisively when needed. Lead and develop a high-performing delivery leadership bench—coaching, mentoring, accountability, and succession planning for TDMs. Provide cross-functional leadership to align Product, Engineering, QA, Infrastructure, and Project/Program stakeholders on commitments, scope, sequencing, and delivery outcomes. Proactively identify delivery risks and roadblocks, investigate “stuck” work, implement mitigations/corrective actions, and maintain momentum through ambiguity. Ensure operational readiness and adoption for new products/processes through structured change management (training, communications, readiness planning). Maintain formal process documentation and continuous improvement practices (e.g., iGrafx-backed process maps/procedures) to scale consistency and auditability. Leverage modern delivery tooling and analytics to improve transparency and execution (dashboards, velocity/progress tracking, and data-driven decisioning). Qualifications: Bachelor’s degree in Computer Science, Information Technology, Engineering, Business Administration or a related field. 5+ years’ experience in managing people. Demonstrated leadership in technical delivery/program execution across multiple concurrent initiatives, consistently delivering on time, within scope/budget, and to quality standards. Strong command of SDLC, delivery frameworks, and agile/hybrid operating models (Scrum/Kanban); able to standardize and scale practices across teams. Excellent stakeholder management and executive communication—able to translate complex technical issues into clear, business-focused narratives and decisions. Strong risk/issue management, conflict resolution, and escalation judgment; disciplined about identifying pitfalls and driving mitigation plans. Data-driven delivery management experience—comfortable defining, operationalizing, and improving KPIs/scorecards (including DORA-style throughput and stability metrics). Axos Employee Benefits May Include: Medical, Dental, Vision, and Life Insurance Paid Sick Leave, 3 weeks’ Vacation, and Holidays (about 11 a year) HSA or FSA account and other voluntary benefits 401(k) Retirement Saving Plan with Employer Match Program and 529 Savings Plan Employee Mortgage Loan Program and free access to an Axos Bank Account with Self-Directed Trading About Axos Born digital-first, Axos delivers financial tools and services that allow individuals, small businesses, and companies to access and manage their money how, when, and where they want. We’re a diverse team of dynamic, insightful, and independent innovators who are excited to provide technology-driven solutions that offer unbeatable value to our customers. Axos Financial is our holding company and is publicly traded on the New York Stock Exchange under the symbol "AX" (NYSE: AX). Learn more about working at Axos Pre-Employment Background Check and Drug Test: All offers are contingent upon the candidate successfully passing a credit check, criminal background check, and pre-employment drug screening, which includes screening for marijuana. Axos Bank is a federally regulated banking institution. At the federal level, marijuana is an illegal schedule 1 drug; therefore, we will not employ any person who tests positive for marijuana, regardless of state legalization. Equal Employment Opportunity: Axos is an Equal Opportunity employer. We are committed to providing equal employment opportunities to all employees and applicants without regard to race, religious creed, color, sex (including pregnancy, breast feeding and related medical conditions), gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship status, military and veteran status, marital status, age, protected medical condition, genetic information, physical disability, mental disability, or any other protected status in accordance with all applicable federal, state, and local laws. Job Functions and Work Environment: While performing the duties of this position, the employee is required to sit for extended periods of time. Manual dexterity and coordination are required while operating standard office equipment such as computer keyboard and mouse, calculator, telephone, copiers, etc. The work environment characteristics described here are representative of those an employee may encounter while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position. E-Verify and Right to Work Notices Axos participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States. The E-Verify program is an internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. IER Right to Work Poster (English/Spanish) E-Verify Participation Poster (English/Spanish)