Technical Implementation Manager at nuitee | AI Job Board

Job description

About the company

At Nuitée, we are building the API backbone for the global travel industry. Founded in 2017, Nuitée is on a mission to transform a fragmented travel ecosystem with simple, scalable, and API-first infrastructure—think “Stripe for Travel.”

By enabling seamless connectivity between hotels, OTAs, fintechs, super-apps, and businesses, some of which are entering the travel market for the first time, Nuitée empowers companies to deliver reliable travel products effortlessly. Our robust platform simplifies complex supplier networks, offering direct access to hotel inventory with better pricing, coverage, and technology.

With teams across the globe, including hubs in London, New York, San Francisco, Palma de Mallorca and Casablanca, Nuitée has grown into a global infrastructure provider trusted by industry leaders like Hopper, Priceline, Google, and Uber.

Now backed by leading VCs and world-class investors including leaders from Booking.com, Stripe, and Shopify, Nuitée is positioned to redefine the B2B travel market, streamline operations for hotels, and enable new applications through cutting-edge APIs.

Nuitée is at the forefront of a revolution—delivering AI-powered, smarter, and more personalized travel experiences for a new era.

About the role

Remote Europe or Hybrid in Barcelona / Palma

Nuitée is hiring a Technical Implementation Manager to own the client onboarding journey and become the first-line technical point of contact for our demand partners.

You'll be the person who takes a client from signed deal to live and trading: running onboarding calls, coordinating API integrations, credentials and connectivity, keeping every internal team on schedule, and being the first point of contact when something technical needs fixing.

This is a new role at Nuitée. As our demand-side client base grows, onboarding needs to move fast. Your job is to be that owner: the single point of contact who keeps every step: from signature to go-live, moving smoothly.

A good way to think of it is: you're the single thread connecting the client, and everyone internally who needs to make onboarding happen.

What makes it interesting for you:

You own a critical process from day one, with real, visible impact: every client live faster, and every technical issue resolved, is a direct result of your work
You get deep exposure to how API integrations and connectivity actually work in practice: credentials, testing, certification, and the full technical stack behind our Lite API and core API
You work cross-functionally with Sales, Engineering, Product, Finance and Customer Support, building relationships and understanding across the whole client journey
You build something from scratch: the processes, SOPs, and playbooks you create become how the company runs onboarding going forward

Nuitée has grown 10x since 2022, and was already profitable before raising a $48M Series A led by Accel. Growing our direct demand-side client base is a growing priority for the company, and this role is central to making that growth work the way it should.

The kind of problems you'll work on:

How do we get a client from signed deal to live and trading in days, not weeks?
How do we make sure API and connectivity setup is right the first time, so it doesn't turn into a support ticket later?
How do we resolve technical issues fast, and know exactly when to escalate versus solve directly?
How do we build the SOPs and documentation that let onboarding scale without depending on one person's memory?

This role fits someone who:

Has 4+ years of experience in technical implementation, onboarding, integration, technical account management, customer success, operations or travel technology
Has worked directly with APIs, integrations, connectivity or technical implementations
Is confident leading technical calls with clients and explaining complex topics to non-technical stakeholders
Understands API integrations, connectivity, testing and certification, and isn't intimidated by troubleshooting technical issues, logs, or system data
Is organised and structured, able to run multiple onboarding pipelines and open tickets at once without dropping any of them
Is customer-focused, with a proactive instinct for solving problems before they become bigger ones
Is comfortable with ambiguity — this role and its processes are being built from scratch

Bonus if you've worked with OTAs, bedbanks, travel technology or hotel distribution.

You will do well here if you are hands-on, organised, and energised by owning a process end to end.

This is less suited to someone who wants a fully defined playbook from day one, prefers to stay behind the scenes, or needs heavy structure before they can move.

If that resonates, we'd love to hear from you. You can apply with your LinkedIn profile or CV. The interview process is straightforward and moves quickly.

Why Nuitee?

At Nuitée, we’re not just reimagining travel—we’re building the infrastructure to power it.

Massive Market Opportunity: We are tackling the $9.9tn travel industry, starting with the $75 billion B2B hotel market, a fragmented space filled with outdated systems, gatekeepers, and inefficiencies. Nuitée’s API-first platform is solving this, enabling businesses to access hotel inventory seamlessly and at scale.
World-Class Backing: Backed by Accel and visionary leaders across tech and travel—including Booking.com, Stripe, and Shopify—we’re equipped to scale our ambition globally.
Bootstrapped Resilience, Startup Agility: Having grown profitably for years without external funding, we combine operational discipline with the speed and innovation of a scaling startup.
Global Impact: Our infrastructure supports partners like Google, Grab, worldwide fintechs, superapps, travel companies and others
AI-Driven Innovation: Nuitée is uniquely positioned to power the future of travel in the AI era—enabling seamless, intelligent, and hyper-personalized travel interactions.

By joining Nuitée, you’ll be part of a team that’s building a category-defining platform. You’ll work on a global scale, innovate alongside industry leaders, and help drive the next phase of travel technology. If you’re excited to push boundaries, redefine a multi-trillion-dollar industry, and grow with us—Nuitée is the place for you.

By submitting your application, you consent to Nuitée processing your personal data for the purposes of assessing your suitability for employment. Your information will be stored securely and will only be retained for as long as necessary for the recruitment process, or up to 6 months afterward, in accordance with our data protection policy and applicable laws. You have the right to request access, correction, or deletion of your personal data at any time by contacting us at careers@nuitee.com. For more details, please see our Privacy Policy: Nuitée Privacy Notice 2026.