Technical Officer

Job description

Job Scopes • Supports all branch deskside equipment, including teller terminals, server racks, and power supplies (UPS/MCB). • Performs remote hands hardware diagnosis, UPS health checks, server rack preventive maintenance, and branch relocation services. Job Requirement - Higher-Diploma / Degree in Information Technology or related discipline. - 2+ years of hands-on experience in field service or branch infrastructure support. - Experience with hardware diagnosis, teller terminals, basic server rack maintenance, and UPS/MCB health checks. - Must provide on-site support and equipment delivery services, requiring flexibility for travel. - Strong communication skills in both written and spoken Chinese and English. - Working Windows: Mon – Fri, 08:00 - 19:00; Sat, 08:00 - 14:00 - Working Location: Customer Office