Technical Partner Manager (DACH Region)

Job description

TrendAI™, the global AI security leader and enterprise business unit of Trend Micro, empowers organizations with full AI visibility and consolidated security that inspires confidence, drives innovation, and eliminates risk. At TrendAI™, we’re always seeking exceptional talent; people who want to collaborate with the best and push boundaries together. Here, your work goes beyond building a career. You will help protect what matters and play a vital role in shaping a safer, more trustworthy AI-powered future. AI Fearlessly. What You'll Actually Do (In Priority Order) Partner Advisory & Growth: Conduct technical assessments and recommend how partners can build/enhance service portfolios; guide strategic service expansion across all delivery models Service Architecture: Design customized service blueprints, SLAs, and delivery models tailored to partner capabilities and customer demand Enablement & Training: Run workshops and knowledge-transfer sessions—helping partner teams get certified and confident on our platform Relationship Management: Be the trusted technical advisor; conduct quarterly business reviews, site visits, and ongoing strategic check-ins Cross-Functional Coordination: Collaborate with channel managers, presales, and delivery teams to support partners and unlock technical opportunities Market Intelligence: Stay current on industry trends and competitive landscape; bring insights to inform partner and product strategy What We're Looking For Must-Have: 3-5+ years in technical partnership roles, solution architecture, presales engineering, or customer-facing technical delivery Real experience engaging with partners across diverse service delivery models Good knowledge of modern cybersecurity solutions (endpoint, cloud, network, SIEM/SOAR, threat intelligence, compliance) Comfortable with APIs, cloud infrastructure, and IT operations fundamentals Excellent communication skills—you can explain complex security architecture and service strategy to both technical and business stakeholders Fluent German required; English & French (for Switzerland) desired Desired: Hands-on experience designing managed security services (MDR, SOC, incident response) Experience with TrendAI Vision One platform Experience with helping partners transition from product reselling to service-based business models Good network in DACH cybersecurity community Understanding of partner business economics and go-to-market strategy Experience with AI-powered security solutions, AI ecosystem, Security for AI, and AI Security concepts Why Join Us? Strategic Impact: You're not a technical support person—you shape partner business strategy and drive their growth. Your recommendations directly influence their revenue and our market position Technical Leadership: Work with cutting-edge security technology and emerging threat landscape. Develop deep expertise in platform architecture, service design, and cloud-native security You'll Grow Fast: Mentorship from security experts, exposure to diverse partner types and use cases, continuous learning on emerging threats and technologies Your Network Matters: Build strategic relationships with C-level partners and become a trusted business advisor, not just a vendor contact Competitive package + professional development budget + collaborative team environment What Happens Next? Excited by the idea of helping DACH partners build differentiated services and grow their business? We'd love to hear from you. Let's talk about your experience enabling partner success. At Trend Micro, we embrace change, empower people, and encourage innovation in a connected world. Our diversity and multicultural workforce are key contributing factors to our success across the globe. We like to have fun while taking our culture seriously. We are an equal opportunity employer and are committed to this regardless of race, colour, religion, sex, nationality, age, citizenship, sexual orientation, marital status, gender identity or veteran status. We do not allow discrimination or harassment of any kind.