https://practicegateway.com/ We help financial and professional services firms work smarter, faster, and with less risk. We’re looking for people who want more than just a role — this is an opportunity to build, influence, and lead.Our platform, Practice Gateway built on Microsoft Azure, transforms onboarding, KYC/AML, and tax workflows enabling firms to modernise operations and improve client experience.We are trusted by leading UK accountancy and insurance firms, and our work is driven by quality, innovation, and measurable outcomes.This is a unique opportunity to play a defining role in shaping our product, our client experience, and our future growth.The OpportunityThis is a leadership role at the centre of our growth.You will take ownership of product delivery, client success, and roadmap strategy, working closely with senior leadership to ensure clients realise tangible value from our platform.The role sits across technology, delivery, and stakeholder management, with a focus on scaling, automation, and continuous improvement.RequirementsKey ResponsibilitiesProduct & Roadmap OwnershipOwn and manage the end-to-end product roadmapOversee priorities from initial concept through to deliveryAlign product development with client needs and business objectivesClient Success & StrategyAct as a strategic partner to senior stakeholdersBuild long-term client relationships focused on outcomesImprove processes using data, feedback, and insightAutomation & InnovationIdentify opportunities to automate and optimise workflowsWork closely with development and consultancy teamsContribute to architecture and technical decision-making Team LeadershipLead and develop a team of consultants and specialistsConduct 1:1s, performance reviews, and team meetingsFoster a culture of accountability, collaboration, and developmentDelivery & Execution Translate business and regulatory requirements into clear technical outputsEnsure solutions are scalable, resilient, and aligned with growthTake ownership of delivery across product and custom development About YouWe are specifically looking for candidates with a strong blend of accountancy and software experience, demonstrated through one of the following career paths:Accountancy: Trained as an accountant (ACA, ACCA, CIMA or equivalent) before moving into a software, product, or technology role OR Software (Accountancy or Financial): Built a career within the software/SaaS sector, working specifically with accountancy or financial services clients, with deep domain expertise in practice workflows, compliance, or tax Core RequirementsProven experience in product management within SaaS, professional services, or managed servicesStrong understanding of financial services or accountancy environmentsAbility to manage multiple priorities in a structured and organised wayStrong stakeholder management and communication skillsDemonstrated leadership capability with a focus on team developmentBenefits23 days annual leave plus your birthday off BUPA Cash Plan 50% flexible working Work from home allowance Two charity days per year Professional training and funded courses Three social events per year A leadership role within a growing and innovative business Opportunity to influence product, strategy, and delivery A collaborative and high-performing team environment Competitive salary and benefits package Remote working with regular client and London office engagement (minimum once per month)
We help financial and professional services firms work smarter, faster, and with less risk. We’re looking for people who want more than just a role — this is an opportunity to build, influence, and lead.
Our platform, Practice Gateway built on Microsoft Azure, transforms onboarding, KYC/AML, and tax workflows enabling firms to modernise operations and improve client experience.
We are trusted by leading UK accountancy and insurance firms, and our work is driven by quality, innovation, and measurable outcomes.
This is a unique opportunity to play a defining role in shaping our product, our client experience, and our future growth.
The Opportunity
This is a leadership role at the centre of our growth.
You will take ownership of product delivery, client success, and roadmap strategy, working closely with senior leadership to ensure clients realise tangible value from our platform.
The role sits across technology, delivery, and stakeholder management, with a focus on scaling, automation, and continuous improvement.
Requirements
Key Responsibilities
- Product & Roadmap Ownership
- Own and manage the end-to-end product roadmap
- Oversee priorities from initial concept through to delivery
- Align product development with client needs and business objectives
Client Success & Strategy
- Act as a strategic partner to senior stakeholders
- Build long-term client relationships focused on outcomes
- Improve processes using data, feedback, and insight
Automation & Innovation
- Identify opportunities to automate and optimise workflows
- Work closely with development and consultancy teams
- Contribute to architecture and technical decision-making
Team Leadership
- Lead and develop a team of consultants and specialists
- Conduct 1:1s, performance reviews, and team meetings
- Foster a culture of accountability, collaboration, and development
Delivery & Execution
- Translate business and regulatory requirements into clear technical outputs
- Ensure solutions are scalable, resilient, and aligned with growth
- Take ownership of delivery across product and custom development
About You
- We are specifically looking for candidates with a strong blend of accountancy and software experience, demonstrated through one of the following career paths:
- Accountancy: Trained as an accountant (ACA, ACCA, CIMA or equivalent) before moving into a software, product, or technology role OR
- Software (Accountancy or Financial): Built a career within the software/SaaS sector, working specifically with accountancy or financial services clients, with deep domain expertise in practice workflows, compliance, or tax
- Core Requirements
- Proven experience in product management within SaaS, professional services, or managed services
- Strong understanding of financial services or accountancy environments
- Ability to manage multiple priorities in a structured and organised way
- Strong stakeholder management and communication skills
- Demonstrated leadership capability with a focus on team development
Benefits
- 23 days annual leave plus your birthday off
- BUPA Cash Plan
- 50% flexible working
- Work from home allowance
- Two charity days per year
- Professional training and funded courses
- Three social events per year
- A leadership role within a growing and innovative business
- Opportunity to influence product, strategy, and delivery
- A collaborative and high-performing team environment
- Competitive salary and benefits package
Remote working with regular client and London office engagement (minimum once per month)
T-Tech is one of the fastest growing IT Support and Cloud Services providers in the UK, serving small and medium-sized businesses. Our customers demand and deserve great service and responsive support. We understand how important it is to optimise day-to-day operations and we help our customers embrace innovation and drive growth. We do that by showing them how to cut risk and costs, and to create the right infrastructure for change. At T-Tech, we’re about keeping UK business up and running, resolving problems quickly, providing personal attention and providing our customers with reliable IT support when they need it.Our business focuses on 6 areas of service: Business Consultancy; IT
Support; Technical Consultancy; Cloud, Networks & Security;
Intelligent Automation; and Communications.T-Tech has created a working environment that is personally and professionally challenging and enjoyable. At T-Tech you will be joining a talented team that values your input and knowledge. We are looking for highly motivated, talented individuals to join us in realising our vision.With
over 20 years’ experience in the industry, our sister company, Ladybird Communications are
well placed to advise and supply businesses with all aspects of
communications including; Telephone
Systems - VOIP and CTI Solutions - Call Recording Solutions - Service
and Support - Reduced Rate Telephone Calls and Line Rentals - Business
Broadband -Cabling, Cat5e, Cat6 and Fibre Installations
T-Tech is one of the fastest growing IT Support and Cloud Services providers in the UK, serving small and medium-sized businesses. Our customers demand and deserve great service and responsive support. We understand how important it is to optimise day-to-day operations and we help our customers embrace innovation and drive growth. We do that by showing them how to cut risk and costs, and to create the right infrastructure for change. At T-Tech, we’re about keeping UK business up and running, resolving problems quickly, providing personal attention and providing our customers with reliable IT support when they need it.
Our business focuses on 6 areas of service: Business Consultancy; IT
Support; Technical Consultancy; Cloud, Networks & Security;
Intelligent Automation; and Communications.
T-Tech has created a working environment that is personally and professionally challenging and enjoyable. At T-Tech you will be joining a talented team that values your input and knowledge. We are looking for highly motivated, talented individuals to join us in realising our vision.
With
over 20 years’ experience in the industry, our sister company, Ladybird Communications are
well placed to advise and supply businesses with all aspects of
communications including; Telephone
Systems - VOIP and CTI Solutions - Call Recording Solutions - Service
and Support - Reduced Rate Telephone Calls and Line Rentals - Business
Broadband -Cabling, Cat5e, Cat6 and Fibre Installations
