Technical Product Manager

Job description

Who We Are AFM Industries is a global leader in supplying advanced heavy-duty conveyor belts and related industrial solutions. For over 29 years, we have played a vital role in some of the world’s most ambitious projects, working with the construction, mining, cement, aggregate, and bulk-handling industries. With a highly knowledgeable and driven team, we are committed to continuous innovation and excellence. We are currently looking for a talented and motivated Technical Product Manager to join our dynamic team and help drive the growth of our specialty products division. Job Summary The Technical Product Manager will lead the sales, development, and marketing of specialized products within the conveyor belt industry. This role requires a blend of technical expertise, sales acumen, and leadership capabilities to ensure the successful promotion and delivery of key product lines, including belt inspection services, splice materials, lagging, wear materials, and fabrication design. You will manage sales operations, supervise team members, and provide clients with technical solutions tailored to their needs. The position involves travel across North America to engage with clients, provide technical services, and support sales initiatives at mine sites and distributor locations. Key Responsibilities Sales and Business Development: Develop and implement sales strategies for Belt Inspection Services and other specialty products, including splice materials, lagging, and wear materials. Identify new business opportunities and foster long-term relationships with clients and partners across North America. Drive sales growth by engaging with existing and prospective clients, delivering technical presentations, and demonstrating product value. Technical Expertise and Product Development: Lead the coordination and execution of belt inspection services to ensure seamless operations and superior customer service. Collaborate with internal teams to oversee the development and design of specialized products, ensuring they meet industry standards and client needs. Act as the subject matter expert on technical products, offering clients tailored solutions that address their unique operational challenges. Marketing and Market Development: Work closely with the marketing team to ensure that promotional materials effectively communicate the technical capabilities and advantages of the product lines. Conduct market research to identify customer needs and emerging trends, positioning AFM's products competitively within the market. Team Management: Supervise and mentor team members, ensuring they are well-utilized as resources within the Special Products Team. Provide guidance on sales techniques, product knowledge, and customer relationship management. Facilitate cross-functional collaboration with production, research/development, and marketing teams to drive product development and sales initiatives. Travel and Client Engagement: Travel to mine sites and distributors across North America to engage directly with clients, provide technical services, and support sales growth. Attend industry trade shows, conferences, and events to promote AFM’s products and gather insights on industry trends. Reporting and Analysis: Produce and deliver comprehensive technical reports following belt inspections and services. Develop and maintain sales reports, forecasts, and budgets, and provide regular updates to senior leadership on market trends, customer feedback, and product performance. Any other duties as required by management Qualifications: Proven track record of success in sales, preferably in the technical or industrial product space. Experience in both inside and outside sales is required. A background in mechanical or industrial engineering is preferred. Experience with rubber materials is an advantage. Understanding of conveyor belt systems, particularly in the mining and quarry industries is a plus. Excellent verbal and written communication skills, with the ability to clearly convey complex technical concepts to clients. Strong analytical abilities to interpret reports and provide actionable recommendations. Computer Savvy - Proficiency in Microsoft Office Suite and CRM software. Experience with analysis software related to technical product reporting is an asset. Supervisory experience with the ability to manage and mentor a team effectively. Strong organizational and leadership capabilities Travel Flexibility: Willingness to travel to mine sites and distributors across North America for client meetings, technical services, sales initiatives, and industry events. Marketing Acumen: Ability to create and implement marketing strategies to promote technical products, with a solid understanding of market positioning and customer engagement. Safety-conscious mindset with a commitment to best practices. Adhere to company policies and procedures. Perform other duties as required. What We Offer Competitive Salary: $80,000 - $90,000 Based on experience, Annual Performance Bonus Health Benefits Retirement Savings Plan Scholarship for dependents Application Instructions: If you are ready to join a forward-thinking team and make an impact, we want to hear from you! Please submit your application, accompanied by a resume by clicking "Apply Now". To request an accommodation in the application process, contact us by phone at (905) 443-0150 ext. 2224 We thank all applicants for their interest, however, only those selected for an interview will be contacted. AFM Industries promotes the principles of and adheres to the tenets of the Ontario Human Rights Code. We strongly encourage applicants with lived experiences, from Indigenous communities, people of all races, colors, ethnic origins, religions, disabilities, and sexual orientations to apply. We recognize that equitable access to employment is an agent of social change.