Technical Product Manager, Core Platform

Job description

Caseware is one of Canada's original Fintech companies, having led the global audit and accounting software industry for over 30 years, with more than 500,000 users across 130 countries and available in 16 different languages. While you might not have heard of us (yet) over 36,000 accounting and audit professionals list Caseware as a skill on their LinkedIn profiles! We are seeking a Technical Product Manager (TPM), Core Platform to help design, build, and scale the foundational platform services that power the Caseware Cloud portfolio. This role will work closely with engineering, architecture, and product teams to define technical requirements, streamline integrations, and enable innovation across our ecosystem. This is an ideal opportunity for a product manager with strong technical aptitude and platform mindset who wants to grow their career building scalable systems, APIs, and data-driven capabilities that transform how assurance professionals work. ❗This is a Full-time permanent position ❗This is a backfill position 📍Location: This is a hybrid role requiring the successful candidate to work 3 days a week in our Toronto office, located at 351 King St E, Suite 1100, Toronto, ON. Contact: Taha Usmani (Senior Talent Acquisition Partner) ### What you will be doing: **Support and Execute Platform Vision** - Contribute to the roadmap for core platform services such as APIs, data infrastructure, identity, and integration frameworks. - Translate platform strategy into clear product requirements and user stories with measurable success criteria. - Partner with engineering to prioritize backlog items, refine requirements, and support sprint planning and delivery. - Ensure platform capabilities align with enterprise scalability, security, and reliability standards. **Partner Across Teams** - Collaborate with product teams across Caseware to identify shared capability needs and integration opportunities. - Serve as the connector between engineering and vertical product teams, ensuring smooth delivery and adoption of platform services. - Participate in technical design discussions, clarifying trade-offs and dependencies to keep execution on track. **Drive Operational and Delivery Excellence** - Develop and maintain documentation, standards, and release notes for shared platform capabilities. - Monitor key platform metrics such as performance, reliability, and adoption, identifying opportunities for improvement. - Manage risks and dependencies across teams, ensuring deliverables are met with high quality. **Champion Technical Product Management Best Practices** - Support backlog prioritization, dependency tracking, and sprint reviews. - Contribute to internal enablement assets such as templates, integration guides, and platform release documentation. - Learn from and collaborate with senior and principal PMs to build your platform product management expertise. ### What you will bring: - 3–5 years of product management or technical product ownership experience in SaaS or platform environments. - Strong understanding of APIs, data integrations, events/notifications infrastructure and modern cloud-based architectures. - Demonstrated ability to translate technical concepts into actionable product requirements and user value. - Proven success partnering with engineering teams to deliver high-quality technical features. - Excellent communication, analytical, and organizational skills with attention to detail. - Collaborative mindset with the ability to manage multiple priorities in a fast-paced environment. **Preferred Qualifications** - Experience working with microservices, API management tools, or developer platforms. - Exposure to data infrastructure, identity management, or observability systems. - Experience working in AI-native product development environments where engineering, design, and product teams leverage agentic tools as force multipliers — comfortable driving platform product direction in fast, iterative cycles where discovery, shaping, and building happen concurrently. - Degree in Computer Science, Engineering, or equivalent technical field.