Technical Product Manager - Global Merchant Database

Job description

Hello. We’re Teya. Teya was founded on a simple belief: local businesses deserve better. They are the cafés, restaurants, salons, shops and entrepreneurs that bring character to our high streets, create jobs and keep communities moving. Yet for too long, financial services has made life harder for them - with clunky tools, poor support and complexity that gets in the way of running a business. Teya exists to change that. We’re building a financial platform for local businesses across Europe - one built around simple tools, thoughtful design and real human support. Our Members rely on us to help them run their business with confidence, and that responsibility shapes the way we work. We move fast. We care about quality. We stay close to the detail. And we believe great performance and genuine hospitality should go hand in hand. If you want to build meaningful products, solve real problems and make a genuine difference for local businesses, we’d love to hear from you Your Mission As a Senior Product Manager in the Global Merchant Database team, your mission is to own and evolve a core platform that sits at the heart of the company’s ecosystem. You will lead the development of products that manage merchant data, product catalogues, pricing models, and agreements - enabling teams across the business to build reliable, scalable, and secure merchant-facing experiences.This is a platform and technical product role, working with a highly cross-functional set of internal stakeholders. You will act as the product owner for APIs, event-driven systems, and authorization models that underpin how merchant data is accessed and used across the company. What You’ll Do - Own the product vision, roadmap, and delivery for key platform capabilities within the Global Merchant Database - Act as the product owner for merchant data APIs and event interfaces, treating APIs as first-class products - Work closely with engineering to define clear, scalable API contracts, event schemas, and data models - Ensure backward compatibility, versioning, and deprecation strategies are thoughtfully planned and communicated - Partner with internal teams to understand their needs and translate them into platform capabilities, not one-off solutions - Define and evolve authorization and access control models for merchant data, balancing security, compliance, and usability - Collaborate with design, engineering, marketing, operations, security, and legal teams to bring solutions to life - Translate complex technical and business requirements into clear, actionable product requirements - Prioritise ruthlessly based on platform impact, adoption, and long-term scalability - Define platform success metrics (e.g. adoption, reliability, performance, time-to-integrate) and continuously optimise post-launch - Support the coordination and integration of multiple new products each year, ensuring a reliable, intelligent merchant data foundation - Champion documentation excellence, including API documentation, changelogs, migration guides, and internal product RFCs - Act as a strong internal advocate for platform thinking, consistency, and simplicity Required Skills & Experience - 5+ Years in a Product Manager Role - Solid understanding of how REST APIs work (and awareness of other integration patterns) - Hands-on experience testing APIs using tools such as Postman or similar - Experience working with event-driven systems and defining product-level event semantics - Ability to reason about system design trade-offs (sync vs async, scalability, reliability) from a product perspective - Understanding of data modeling, data types, and schema evolution - Basic SQL knowledge and comfort working with data directly - Familiarity with DDD concepts from a product perspective (domains, bounded contexts, ownership) - Experience defining authorization and access control models (e.g. roles, scopes, policies) in multi-tenant systems The Perks - Flexible working hours, built on trust and collaboration with your team - Physical and mental health support through Wellhub, including access to 1,500+ gyms, 1-1 therapy, meditation, and wellbeing apps - Enhanced maternity and paternity leave options - Cycle-to-Work Scheme - Health and Life Insurance - Pension Scheme - 25 days of Annual Leave (+ Bank Holidays) - Office snacks every day - Friendly, comfortable, and informal office environment in Central London Teya is proud to be an equal opportunity employer. We are committed to creating an inclusive environment where everyone regardless of race, ethnicity, gender identity or expression, sexual orientation, age, disability, religion, or background can thrive and do their best work. We believe that a diverse team leads to better ideas, stronger outcomes, and a more supportive workplace for all. If you require any reasonable adjustments at any stage of the recruitment process whether for interviews, assessments, or other parts of the application—we encourage you to let us know. We are committed to ensuring that every candidate has a fair and accessible experience with us.