Technical Product & Program Manager

Job description

COMPANY Credit Genie is a mobile-first financial wellness platform designed to help individuals take control of their financial future. We leverage artificial intelligence to provide personalized insights and are building a financial ecosystem by offering tools and services that provide instant access to cash, and building credit. Our goal is to empower every customer to achieve long-term financial stability. Founded in 2019 by Ed Harycki https://www.linkedin.com/in/ed-harycki/, former Swift Capital Founder (acquired by PayPal in 2017 https://techcrunch.com/2017/08/10/paypal-acquires-swift-financial/). Backed by Khosla Ventures and led by industry pioneers from companies such as; PayPal, Square, and Cash App, we are well positioned to build the future of inclusive finance through cutting-edge technology and customer-centric solutions. About the Role We are looking for a Technical Product & Program Manager who thrives at the intersection of product thinking and execution discipline. This is a role for someone who can define what we build and make sure it actually ships- on time, with the right quality, and with full cross-functional alignment. You will own the full product development lifecycle for key initiatives: from shaping requirements and writing specs to running agile ceremonies, managing dependencies, and tracking the metrics that tell us whether we are winning. You will work closely with engineering, design, data, and business stakeholders to keep our teams moving fast without losing clarity on what matters most. If you have built products at a high-growth fintech or payments company, know how to translate ambiguity into actionable tickets, and can hold a room of engineers and designers accountable while keeping the energy collaborative. What you’ll do - Partner with engineering and design to define product requirements, write clear specs, and prioritize features and bugs that move our core metrics. - Lead planning and execution across product and engineering initiatives, ensuring goals, timelines, and deliverables are clearly defined and aligned. - Drive agile methodologies- facilitate sprint planning, daily stand-ups, backlog refinement, and retrospectives to maintain team velocity and morale. - Own ticket and task hygiene: ensure all work is actionable, well-documented, and sized correctly before it enters a sprint. - Monitor project health, identify risks early, and communicate status clearly to stakeholders and leadership. - Build and maintain dashboards and metrics that give the team and leadership real-time visibility into progress, velocity, and product outcomes. - Measure the success of launched features and iterate based on data, user feedback, and business goals. - Work closely with design, developers, and QA to ensure delivery meets functional requirements and user expectations. - Interface comfortably with technical complexity- understand system architecture, API dependencies, and infrastructure constraints well enough to unblock teams and make smart tradeoffs. Requirements - 5+ years of experience in product management, technical program management, or a closely related role at a technology company. - Demonstrated ability to own both the “what” (product definition, requirements, roadmap) and the “how” (execution, sprint management, cross-team coordination). - Experience in fintech, payments, or financial services. You understand how payment infrastructure, compliance constraints, and customer trust intersect. - Strong command of agile methodologies (Scrum, Kanban) and the judgment to know when to adapt the process to fit the team. - Comfort with technical depth: APIs, mobile app development, data pipelines, and dev ops concepts should feel familiar, not foreign. - Exceptional communication skills. You can write a crisp one-pager, run a tight stand-up, and give a clear status update to a C-suite audience. - Proficiency with project management and product tooling such as Jira, Asana, Linear, or similar. - Analytical orientation: you default to metrics and data when evaluating success, and you know how to build dashboards that teams actually use. - Experience shipping mobile products (iOS and/or Android). Nice to Have - Background working at a high-growth startup, ideally pre-IPO or Series A–C stage. - Experience with eCommerce or consumer financial products. - Familiarity with AI-powered features or data-driven personalization products. - Engineering, computer science, or quantitative degree. - Experience with localization, internationalization, or international market launches. BENEFITS AND PERKS Our goal is to provide a comprehensive offering of benefits and perks that promote better financial, mental, and physical wellness. We believe working alongside each other in person is the best way to build a great product and foster a strong company culture. Our expectation is that employees are in the office five days a week, allowing for optimal collaboration, inclusivity, and productivity. At the same time, we understand that life happens and recognize the importance of flexibility. We are committed to supporting our employees when circumstances arise that require remote work or adjusted schedules. Our goal is to ensure everyone can effectively balance personal and professional responsibilities while maintaining our collaborative and productive environment. Here are some highlights of our benefits and perks offerings, feel free to ask your recruiting partner for more details on our comprehensive offering for employees. - 100% company-paid medical, dental, and vision coverage for you and your dependents on your first day of employment. - Receive up to $100 per month in fitness reimbursement or enjoy a complimentary full membership to LifeTime Fitness or Equinox. - 401(k) with a 3.5% match and immediate vesting - Meal program available for both lunch and dinner - Pre-tax benefits, including a $1,000 HSA match - Life and accidental insurance - Flexible PTO Your actual level and base salary will be determined on a case-by-case basis and may vary based on the following considerations: job-related knowledge and skills, education, and experience. Base salary is just one part of your total compensation and rewards package at Credit Genie. You may also be eligible to participate in the bonus and equity programs. You will also have access to comprehensive medical, vision, and dental coverage, a 401(k) retirement plan with company match, short & long term disability insurance, life insurance, and flexible PTO along with many other benefits and perks. Credit Genie is a proud Equal Opportunity Employer where we welcome and celebrate differences. We are committed to providing a workspace that is safe and inclusive, where everyone feels supported, connected, and inspired to do their best work. If you require any accommodations to participate in our recruitment process, please inform us of your needs when we contact you to schedule an interview.