Technical Program Manager

Job description

ABOUT THE ROLE The Platform team builds the foundations the rest of Taktile depends onreliability, security, developer experience, and the infrastructure that makes us enterprise-ready. As our Technical Program Manager, you'll be the connective tissue across these efforts: taking our most complex, cross-functional initiaties and turning them into sequenced plans with clear owners, dates, and measurable outcomes. You'll work shoulder-to-shoulder with engineers, EMs, Product, Security, Sales, and Legal driving Enterprise readiness, quarterbacking audit and compliance programs. You operate written-first and low-overhead: fewer meetings, more clarity. You're comfortable holding senior ICs and EMs accountable, and technical enough to challenge engineering trade-offs credibly. If you like owning ambiguous, high-stakes programs end-to-end and being measured by what actually ships, this is the role for you. WHAT YOU'LL DO - Own end-to-end program management for 3–5 cross-functional initiatives at any time. - Drive Enterprise readiness program (features, certifications, contracts) across Platform/Product/Sales. - Quarterback Security programs (audit prep, residual risk burn-down, customer security questionnaires). - Steer the AI enablement rollout across functions with the AI Tooling Eng. REQUIREMENTS - At least 5 years as a Technical Program Manager in SaaS, owning complex multi-team programs end-to-end from plan to delivery. - Proven track record driving cross-functional programs across engineering, product, and go-to-market; coordinating and holding senior ICs and EMs accountable without direct authority - Has driven enterprise-readiness programs end-to-end; sequencing the features, certifications, and contract requirements that unblock enterprise deals, in lockstep with Product, Sales, and Legal. - Technically credible with cloud-native platforms: reads architecture and design docs, reasons about AWS infra, CI/CD, microservices, APIs, and reliability SLOs, and pushes back on build-vs-buy and sequencing on the merits. - Has owned developer-experience or platform programs with measurable targets e.g. cutting CI/build times, raising deploy frequency, or improving DORA metrics (lead time, change-failure rate) across multiple teams. IDEAL, BUT NOT REQUIRED - Experience in financial technology or another heavily regulated industry. - Has run an audit preparation (SOC 2 / ISO) program. - Familiar with Linear, Notion, Slack as the operating stack. WHAT WE OFFER - Work with colleagues that lift you up, challenge you, celebrate you and help you grow. We come from many different backgrounds, but what we have in common is the desire to operate at the very top of our fields. If you are similarly capable, caring, and driven, you'll find yourself at home here. - Make an impact and meaningfully shape an early-stage company. - Experience a truly flat hierarchy and communicate directly with founding team members. Having an opinion and voicing your ideas is not only welcome but encouraged, especially when they challenge the status quo. - Learn from experienced mentors and achieve tremendous personal and professional growth. Get to know and leverage our network of leading tech investors and advisors around the globe. - Receive a top-of-market equity and cash compensation package. - Get access to a self-development budget you can use to e.g. attend conferences, buy books or take classes. - Use the equipment of your choice including meaningful home office set-up. OUR STANCE - We're eager to meet talented and driven candidates regardless of whether they tick all the boxes. We're looking for someone who will add to our culture, not just fit within it. We strongly encourage individuals from groups traditionally underestimated and underrepresented in tech to apply. - We seek to actively recognize and combat racism, sexism, ableism and ageism. We embrace and support all gender identities and expressions, and celebrate love in its many forms. We won't inquire about how you identify or if you've experienced discrimination, but if you want to tell your story, we are all ears. ABOUT US Taktile enables financial institutions to transform into AI-native organizations that are increasingly powered by autonomous agents. With our modular Agentic Decision Platform, customers combine AI agents, rules, relevant context, and human oversight to safely automate and optimize their decisions—approving more customers, reimbursing claims instantly, stopping fraud before it spreads, and financing every business worth funding. Founded in 2020, Taktile powers millions of decisions daily for institutions including Mercury, Monzo, Faire, and Pleo. With offices in New York, Berlin, London, São Paulo, and Iași, the company has raised $184M from Growth Equity at Goldman Sachs Alternatives, Index Ventures, Tiger Global, Balderton Capital, and Y Combinator. Learn more at taktile.com http://taktile.com. About Your Employment. Taktile operates through regional entities worldwide. Depending on the location of this role, your employment or engagement will be with Taktile LLC (US), Taktile GmbH (Germany), Taktile Ltd (UK), or Taktile SRL (Romania). The applicable entity will be confirmed during the offer process. Your Privacy. Taktile (“we” or “us”) is the controller of the personal data you provide during this application process. We collect and process your name, contact details, resume/CV, work history, education, and any other information you submit or that we obtain from publicly available sources or references. How we use your data: We process your personal data to evaluate your candidacy, communicate with you about the recruitment process, comply with legal obligations (such as right-to-work verification), and, with your consent, to consider you for future opportunities. Legal basis (EU/UK applicants): We rely on (i) pre-contractual steps at your request (GDPR/UK GDPR Art.6(1)(b)), (ii) legal obligations (Art. 6(1)(c)), and (iii) our legitimate interest in evaluating candidates (Art.6(1)(f)). Retention: If your application is unsuccessful, we retain your data for 12 months after the recruitment process concludes, unless you consent to longer retention. Successful candidates’ data becomes part of their employment records. Your rights: Depending on your location, you may have the right to access, correct, delete, or restrict the processing of your personal data, to data portability, and to withdraw consent. Automated decision-making: We use automated tools to assist in screening applications. No hiring decision is made solely by automated means without human review. International transfers: Your data may be transferred to and processed in the United States, Germany, the United Kingdom, or Romania. Where required, transfers are protected by Standard Contractual Clauses or other approved mechanisms. By submitting your application, you acknowledge that you have read and understood Taktile’s Applicant Privacy Policy. To exercise your rights or ask questions, contact privacy@taktile.com