Technical Program Manager - Infrastructure

Job description

Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! The mission of the Engineering TPM team is to drive Figma's most important cross-company engineering efforts, and we are looking for a Technical Program Manager (TPM) to partner with our Infrastructure team. The TPM provides oversight of the most important efforts that require coordinated technical execution across the Org to succeed. This is a role focused on enabling Figma's infrastructure teams to scale, improve performance, and deliver on critical projects. These large-scale efforts will involve collaboration across numerous backend, infrastructure, and security teams and cross-functional stakeholders, prioritization, decision-making, tracking execution, and driving operational excellence. We're looking for someone that can work in a TPM greenspace environment and is passionate about people, technology, and program management. Progress over process is our mantra. This is a full-time role that can be held from one of our US hubs or remotely in the United States. #### What you'll do at Figma: - Lead the execution, coordination, and risk management of Figma's infrastructure projects, ensuring seamless integration with minimal performance impact - Drive key infrastructure initiatives, including reliability, storage, distributed systems, cloud-native performance improvements, and compliance programs (e.g., encryption key management, FedRAMP, SOC 2) - Partner closely with engineering, security, compliance, and legal teams to ensure alignment and on-time delivery - Track program milestones and ensure seamless delivery across multiple infrastructure teams, including data, caching, observability, and security engineering - Provide regular updates to executive leadership, external partners, and internal teams on the status of infrastructure programs, including risks, blockers, and dependencies - Develop and drive best practices in infrastructure program management, improving visibility into progress, risks, and technical dependencies - Facilitate large-scale testing and rollout strategies for critical infrastructure changes to minimize downtime and ensure high system reliability - Translate technical constraints and risks into executive-level communications for senior leadership and external stakeholders #### We’d love to hear from you if you have: - 8+ years in Infrastructure TPM or related roles (cloud engineering, SRE, or infra-focused software engineering), with hands-on experience in cloud-native architectures and distributed systems (AWS, GCP, or similar) - Deep technical expertise across infrastructure components - storage (S3, RDS, DynamoDB), caching (Redis), search (OpenSearch), and event-driven systems (Kafka) - with the ability to reason across org-level goals, architectural trade-offs, and component-level details - Track record driving large-scale infrastructure programs such as migrations, cost optimization, encryption/key management, and reliability initiatives for high-availability, business-critical services - Strong cross-functional program management skills, including coordinating multi-team engineering orgs, tracking performance bottlenecks, optimizing infrastructure SLAs, and establishing PM best practices in ambiguous environments - Proven stakeholder management, with experience engaging external partners (cloud providers, enterprise customers) and translating complex technical challenges into clear executive-level communications #### While it’s not required, it’s an added plus if you also have: - A track record of setting up and scaling TPM functions or program management practices within an engineering organization - Experience working on high-visibility enterprise security and compliance programs (SOC 2, FedRAMP, encryption key management) - Infrastructure incident management and analysis experience - Experience working with external enterprise partners on technical programs (e.g., Apple, AWS, Google) - Background in software engineering or site reliability engineering (SWE/SRE-to-TPM career path) At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. **Pay Transparency Disclosure** Job level and actual compensation will be decided based on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), market demands, and specific work location. Figma offers equity to employees, as well as a competitive package of additional benefits, including health, dental, and vision coverage; retirement benefits with company contributions; parental leave and reproductive or family planning support; mental health and wellness benefits; and paid time off. Figma provides paid sick leave, holidays, and other leave benefits in compliance with applicable federal, state, and local laws, including the requirements of the Washington Minimum Wage Act and related regulations. Exempt employees are eligible for employer‑provided paid flexible PTO in addition to flexible paid sick leave. PTO is subject to manager approval. Additional benefits may include company recharge days, cell phone and home internet reimbursements, and a number of lifestyle spending accounts. Figma also offers sales incentive compensation for most sales roles and an annual bonus plan for eligible non-sales roles. All compensation and benefits are subject to applicable plan terms and may be modified by Figma at any time, consistent with applicable law. Annual Base Salary Range: $185,000—$317,000 USD At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an [equal opportunity workplace](https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf) - we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status**,** or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to [accommodations-ext@figma.com](mailto:accommodations-ext@figma.com). These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities. Examples of accommodations include but are not limited to: - Holding interviews in an accessible location - Enabling closed captioning on video conferencing - Ensuring all written communication be compatible with screen readers - Changing the mode or format of interviews To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding. By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with [Figma's Candidate Privacy Notice](https://www.figma.com/legal/candidate-privacy-notice/).