Technical Programme Manager, Core Tech

Job description

About us At Trainline, our purpose is to empower greener travel choices, connecting people and places. https://www.thetrainline.com/terms/sustainability-faqs Trainline enables millions of travellers to find and book the best value tickets across carriers, fares, and journey options through our highly rated mobile app, website, and B2B partner channels. Great journeys start with Trainline 🚄 We’re Europe’s leading independent rail platform, helping millions of travellers find and book the best-value rail and coach journeys across our app, website and partner channels. Our job is to make the green travel choice the best choice. By building a better train travel experience, we help more people choose rail - creating a positive impact for customers, our business and the planet. We’re a team of more than 1,000 Trainliners from over 50 nationalities, working across London, Paris, Barcelona, Milan, Edinburgh and Madrid. Now is a brilliant time to join us and help shape the future of travel. Introducing the Trainline Core Tech Team 👋 Trainline is on a mission to make rail and coach travel simpler and more accessible for millions of people. Behind every seamless customer experience sits Core Tech - the teams that keep our engineers productive, our platforms secure, and our operations running at pace. We're now looking for a Technical Programme Manager to coordinate delivery across our cross-departmental Core Tech programme, coordinating delivery across Workplace IT, Cyber Security, Production Operations, and Developer Experience. This is a hands-on role for someone who leads through people, not process. You'll help maintain the plan, track dependencies, and keep the rhythm that keep multiple technical teams moving in the same direction - earning influence by getting into the detail with engineers and stakeholders, building trust, and unblocking work directly rather than through status reports alone. If you're energised by ambiguity, at home in fast-moving agile environments, and genuinely enjoy connecting people to get things done, we'd love to hear from you. In this role as the Technical Programme Manager, you will... 🚄 - Work as the primary program lead for cyber security and coordinate delivery of the Core Tech cross-departmental programme, including the roadmap, milestones, cross-team dependencies, risks, and the reporting that gives leadership a clear and honest view of progress - Act as the connective tissue between Workplace IT, Cyber Security, Production Operations, and Developer Experience - running cadences and supporting artefacts, and working relationships that bring separate backlogs into a coordinated programme - Plan and coordinate complex, cross-functional technical programmes, translating strategy into clear milestones, owners, and timelines - Run the operating rhythm - stand-ups, planning sessions, reviews, and retrospectives - keeping agile teams focused and moving - Get into the technical detail with teams to understand trade-offs, pressure-test plans, and support informed decisions. Build strong, trust-based relationships across engineering, security, operations, and leadership, using those connections to unblock work quickly and escalate early where needed - Communicate clearly and consistently, surfacing status, risks, and decisions to both engineers and senior stakeholders and tailoring the message to the audience - Contribute to continuous improvement in how Core Tech teams plan and deliver, maintaining lightweight programme artefacts - roadmaps, RAID logs, and dependency maps - that teams genuinely find useful We'd love to hear from you if you have... 🔍 - Experience in technical programme or project management, contributing to the delivery of complex programmes in a software or technology organisation - A good technical background that allows you to hold your own in engineering, infrastructure, or security conversations and reason about technical trade-offs - Experienced with hands-on programme and project management across multiple teams and stakeholders simultaneously - Strong communication skills, both verbally and in writing, with the ability to move fluidly between engineers and senior leaders - Ability to build networks and drive meaningful working relationships to get things done, including in environments where you hold no formal authority - A genuine comfort with agile ways of working, and the confidence to act with a bias toward action on incomplete information - Ideally, experience across one or more of Workplace IT, Cyber Security, Production Operations, or Developer Experience and platform engineering - It would be helpful if you have a background in a fast-scaling consumer or e-commerce technology business, familiarity with tools such as Jira and Confluence, or relevant certifications such as PMP, Scrum, or SAFe - though hands-on delivery always matters more than credentials More information: Enjoy fantastic perks https://www.trainlinegroup.com/media/hfybhgrt/trainline_benefits_explorer_8.html like private healthcare & dental insurance, a generous work from abroad policy, 2-for-1 share purchase plans, an EV Scheme to further reduce carbon emissions, extra festive time off, and excellent family-friendly benefits. We prioritise career growth with clear career paths, transparent pay bands, personal learning budgets, and regular learning days. Jump on board and supercharge your career from day one! We're operating a hybrid model and ask that Trainliners work from the office a minimum of 60% of their time over a 12-week period. We also have a 28-day Work from Abroad policy. Our values represent the things that matter most to us and what we live and breathe everyday, in everything we do: - 💭 Think Big - We're building the future of rail - ✔️ Own It - We focus on every customer, partner and journey - 🤝 Travel Together - We're one team - ♻️ Do Good - We make a positive impact We know that having a diverse team makes us better and helps us succeed. And we mean all forms of diversity - gender, ethnicity, sexuality, disability, nationality and diversity of thought. That's why we're committed to creating inclusive places to work, where everyone belongs and differences are valued and celebrated. Interested in finding out more about what it's like to work at Trainline? Why not check us out on LinkedIn https://www.linkedin.com/company/trainline/, Instagram https://www.instagram.com/lifeattrainline/ and Glassdoor https://www.glassdoor.co.uk/Overview/Working-at-Trainline-EI_IE249203.11,20.htm!