Technical Project Analyst

Job description

Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued. American Express Global Business Travel (GBT) is seeking an upbeat, meticulous PMO Analyst to join our Project Management Office within the Salesforce Center of Excellence (COE) team. The Technical Project Management Office (PMO) Analyst plays a critical role in supporting the PMO Lead and project teams by ensuring data integrity, and analyzing KPI metrics. This position serves as the backbone of our project management operations, enabling informed decision-making across the portfolio. What You’ll Do Calculate and supervise projects’ key performance indicators (KPIs) such as schedule variance, cost variance, and resource efficiency and advance financial risks to leadership Maintain and optimize the project management information system (Jira), ensuring proper configuration, data quality, and accessibility Develop, implement and maintain standardized project templates (such as status dashboards, reports, and scorecards), processes, and documentation establishing and implementing consistent reporting and metrics across the portfolio Ensure all project data is accurate, current, and aligned with organizational standards Create executive-level presentations, charts, and visual analytics for leadership reviews ensuring project metrics and statuses are continuously available through dashboards and automated reports Track time, resource allocation, and team member utilization across all active projects Support the PMO Lead in implementing process improvements, tool enhancements, providing training and guidance to project teams on PMO standards and systems and finding opportunities to streamline PMO processes and improving efficiency Maintain audit trails and ensure compliance with organizational governance policies Create and maintain a centralized repository of project artifacts, lessons learned, and guidelines Identify trends, risks, and opportunities through data analysis and conduct ad-hoc analysis and provide insights to support strategic decision-making What We’re Looking For Availability to work 100% onsite (Montes Urales) Bachelor’s degree in project management, Business Administration, Information Technology, or related field (or equivalent professional experience) 3+ years of experience in project management office, project coordination, or related role Advanced proficiency with Jira, Smartsheets and project management tools Strong analytical and data visualization skills, excellent written and verbal communication abilities Proficiency with Microsoft Office Suite and data analytics tools (Excel, Tableau, Power BI, or similar) PMP, CAPM, or similar certification preferred, Knowledge of Agile and Waterfall methodologies Experience with portfolio management and multi-project environments Financial competence and budget management experience Experience with process automation and workflow optimization Location Mexico City, Mexico Click here to learn more about the benefits we offer in Mexico. The #TeamGBT Experience Work and life: Find your happy medium at Amex GBT. Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and wellbeing resources to support you and your immediate family . Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals. Develop the skills you want when the time is right for you, with access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first. We strive to champion Inclusion in every aspect of our business at Amex GBT. You can connect with colleagues through our global INclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action. And much more! A ll applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law. Click Here for Additional Disclosures in Accordance with the LA County Fair Chance Ordinance. Furthermore, we are committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process. For details regarding how we protect your data, please consult the Amex GBT Recruitment Privacy Statement . What if I don’t meet every requirement? If you’re passionate about our mission and believe you’d be a phenomenal addition to our team, don’t worry about “checking every box;" please apply anyway. You may be exactly the person we’re looking for!