Technical Project Manager

Job description

At Epiq , your work contributes to complex, global legal outcomes. You’ll join a values‑driven community where integrity guides decisions, relentless service sets the bar, and we thrive on big challenges together. We invest in your growth with enterprise‑wide learning and mobility. We celebrate who you are, and we respect life beyond work with flexibility that’s recognized externally. Enabled by modern platforms and AI, you’ll do the most meaningful work of your career and see your impact at scale. Job Description: This position requires regular support during U.S. business hours, typically 8:00 AM to 5:00 PM Eastern Time (approximately 2:00 PM to 11:00 PM in Poland, depending on Daylight Saving Time). Candidates must be comfortable working this schedule as part of a globally distributed team. Position Summary The Technical Project Manager works as a member of the Product Development Project Management Office (PMO) within Epiq’s Legal Solutions business unit. In this role, the Technical Project Manager is responsible for planning, executing, and delivering cloud-native software projects that support both internal users and external SaaS clients across Epiq’s Legal Solutions Technology and Epiq Service Cloud platforms. The Technical Project Manager partners closely with engineering, product management, QA, and business stakeholders to drive project success from initiation through deployment: The Technical Project Manager serves as the primary point of coordination across cross-functional teams, ensuring that project scope, schedule, and budget are clearly defined, tracked, and communicated to all stakeholders throughout the project lifecycle. The Technical Project Manager applies proven project management methodologies (Agile, Scrum, Kanban, or hybrid) to guide development teams building and enhancing in-house cloud-native applications, including Epiq Discovery and the Epiq AI Discovery Assistant, for both internal operations and external SaaS clients. The Technical Project Manager is a highly collaborative and visible role, working alongside product owners, software engineers, architects, QA teams, and business stakeholders to deliver high-quality software solutions that meet the evolving needs of Epiq’s legal technology clients. Essential Job Responsibilities Lead end-to-end project management for cloud-native software development initiatives within the Product Development PMO, ensuring projects are delivered on scope, schedule, and budget Define and maintain project plans, milestones, resource plans, risk registers, and status reports; proactively iden tify and res olve blockers to keep projects on track Facilitate Agile ceremonies including sprint planning, daily stand-ups, sprint reviews, and retrospectives; coach teams on Agile best practices to improve velocity and delivery quality Serve as a primary liaison between product owners, engineering teams, QA, and business stakeholders; translate technical requirements into clear project deliverables and communicate status and risks to leadership Manage project intake, prioritization, and portfolio visibility within the PMO; support continuous improvement of PMO processes, templates, and tools to drive consistency and efficiency across the product development organization Partner with product management to maintain and refine the product backlog, support release planning, and ensure alignment between roadmap priorities a nd engin eering capacity Requirements for the role include: To perform this job succes sfully, an individual must be able to perform each essential job duty satisfactoril y. The r equirements listed below are representative of the knowledge, skill and/or ability required . 3 to 5 years of project management experience in a software development or technology company, with a demonstrated trac k record of delivering cloud-based or SaaS products PMP, PMI-ACP, CSM, or equivalent project management certification is a plus Proficiency with Agile and Scrum methodologies; experience managing development sprints, backlogs, and release cycles in fast-paced product development environments Working knowledge of cloud-native software development concepts (AWS, Azure, or GCP); ability to engage credibly with engineering teams on technical topics without necessarily being a hands-on developer Hands-on experience with project management and collaboration tools such as Jira, Confluence, Azure DevOps, or similar platforms; ability to build and maintain project dashboards, tracking reports, and PMO artifacts Experience managing projects for SaaS products serving both internal enterprise users and external clients; understanding of software release management, CI/CD pipelines, and deployment workflows is a plus Experience in the eDiscovery, legal technol ogy, or litigation support industry is strongly preferred but not required Proven problem-solving abilities, critical thinking, and sound judgment when managing competing priorities across multiple concurrent projects Self-starter capable of working with distributed, cross-functional teams in a fast-paced, high-growth environment; comfortable with ambiguity and able to drive clarity Exceptional communication and stakeholder management skills; ability to tailor messaging for both technical and non-technical audiences, including executive leadership Ability to influence and drive alignment across teams and individuals outside of a direct management structure; strong negotiation and conflict resolution skills Must be abl e to ant icipate project risks and issues, develop mitigation plans, and manage escalations to resolution in a timely and professional manner Must be self-directed, highly organized, and able to foster initiative, accountability, and a delivery-focused mindset in others Must be responsive to evolving business needs and comfortable operating in a global, distributed team environment spanning multiple time zones Education & Experience Bachelor’s degree in Business , Information Technology, Computer Science, or a related field is strongly preferred; equivalent combination of education and professional experience will be considered 3 to 5 years of progressive project management experience in a software company or technology organization, ideally managing projects for cloud-native or SaaS application development Experience in the eDiscovery, litigation support, or legal technology industry is strongly preferred but not required ; candidates with relevant SaaS or enterprise software backgrounds are encouraged to apply Leadership Competencies Integrity -- Behaves in an honest, fair and ethical manner; shows consistency in words and actions; does what she/he commits to doing; respects the confidentiality of information or concerns shared by others; is honest and forthright with people; carries his/her fair share of the workload; takes responsibility for own mistakes. Client Focus -- Takes action with the clients, both internal and external and sees their needs as a primary focus; b uilds a sustaining collaborative and productive relationship with clients; seeks to understand client situations, issues, expectations, etc.; takes appropriate action to meet client needs and address concerns; implements or utilizes methods to monitor and evaluate client feedback. Results Driven - Sets stretch goals for personal and team accomplishment and works tenaciously to achieve those goals; acts with a sense of urgency; takes the initiative on actions; identifies what needs to be done and takes action before being asked; does more than what is normally required in a situation; establishes metrics to monitor progress and measure success; maintains focus by avoiding or overcoming roadblocks. Entrepreneurial Orientation - Proposes innovative business opportunities/ideas to customers and business partners; encourages an d s upports entrepreneurial behavior in others; demonstrates willingness to take calculated risks to achieve business goals. Decisiveness - The ability to make well informed, effective, and timely decisions even when data is limited or solutions produce unpleasant consequences; perceives the impact and implications of decisions; ability to m ake tough decisions. Environment The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabi lities to perform t he essential functions . The noise level in the work environment is usually moderate. Your specific salary will be determined based on several factors: Location-based market rate for the role Your abilities in relation to the job specification Performance during screening and interview Pay parity with the wider team in the considered location Further details about the package will be provided during the initial screening call with the Talent Acquisition Team. Click here to learn about Epiq's Benefits. Epiq Leadership Compass Fosters Relationships & Collaboration Builds trust and alignment through open communication, shared goals, and strong partnerships to drive collective success. Build trust-based partnerships Nurture long-term relationships Remove collaboration barriers Celebrate cross-team success Engages & Influences Inspires action and alignment through clear communication, purposeful influence, and a compelling vision. Use storytelling to build buy-in Align communication with organizational goals Guild alignment through strong engagement Maximizes Performance Sets and reinforces performance standards that drive results, ensure accountability, and align with Epiq’s goals. Use data to identify improvement opportunities Make informed decisions Align team goals with boarder strategy Empower teams to manage their own goals Translate vision into clear priorities Prepare for disruptions with strong change management Achieves Operational Success Drives continuous improvement and operational excellence through smart processes, data insights, and quality execution. Improve workflows for team efficiency Use clear documentation and expectations Resolve issues quickly using data and feedback It is Epiq’s policy to comply with all applicable equal employment opportunity laws by making all employment decisions without unlawful regard or consideration of any individual’s race, religion, ethnicity, color, sex, sexual orientation, gender identity or expressions, transgender status, sexual and other reproductive health decisions, marital status, age, national origin, genetic information, ancestry, citizenship, physical or mental disability, veteran or family status or any other basis protected by applicable national, federal, state, provincial or local law. Epiq’s policy prohibits unlawful discrimination based on any of these impermissible bases, as well as any bases or grounds protected by applicable law in each jurisdiction. In addition Epiq will take affirmative action for minorities, women, covered veterans and individuals with disabilities. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. Epiq is pleased to provide such assistance and no applicant will be penalized as a result of such a request. Pursuant to relevant law, where applicable, Epiq will consider for employment qualified applicants with arrest and conviction records.