Technical Project Manager II

Job description

## About the Position The Technical Project Manager II is a mid-level role on TEECOM’s external client-facing PM path, reporting to the Team Lead or to the most senior Technical Project Manager on the team. You own delivery execution across multiple projects or complex project scopes, managing the client relationship at the project level, driving implementation from scope through commissioning, and mentoring junior PMs. This role supports regional client delivery and may be based in multiple regions. You are expected to lead coordination across regions, cultures, and time zones while maintaining execution consistency. You are expected to lead technical implementation projects spanning telecommunications infrastructure, structured cabling, audiovisual, security, acoustics, and wired and wireless networks from scope alignment through commissioning readiness. This includes coordinating multi-system integration activities while maintaining predictable schedules, disciplined communication, and strong documentation quality. You partner with Team Leads, Project Managers, and project delivery teams to align staffing, execution standards, and delivery priorities. You help protect project performance by proactively managing risks, dependencies, and scope shifts. You serve as a trusted point of contact for client and internal coordination. You reinforce disciplined execution and strengthen long-term client confidence through reliable delivery outcomes. You lead by example by aligning your actions with your commitments and setting a clear standard for accountability. You also identify opportunities to optimize workflows and propose additional technical services that improve project outcomes. Your impact is measured by execution stability, financial predictability, client confidence, and your ability to strengthen account continuity, portfolio growth, and delivery consistency across projects. ### Project Execution, Mentorship, and Improving the TEECOM System As a Technical Project Manager II, your impact is reflected in stable project performance, disciplined controls, stronger team coordination, and growing client confidence. 1. **Project Leadership** - You increase project stability across multiple engagements or complex scopes. - You improve delivery predictability through aligned scope, schedule, and staffing decisions. - You reduce schedule volatility by keeping implementation milestones and dependencies visible and coordinated. - You protect revenue and contract continuity by surfacing risks early and driving structured mitigation. - You strengthen stakeholder accountability through clear technical implementation coordination. - You support account expansion opportunities by sustaining reliable delivery quality and client confidence. - **Mentor and Develop Project Managers** - You raise execution discipline of less experienced project managers through practical guidance. - You improve forecasting, scope control, and documentation discipline across teams. - You accelerate team readiness for expanded responsibility through coaching and standards reinforcement. - **Improve the TEECOM System** - You make project workflows more consistent and repeatable. - You strengthen scope and contract clarity and improve financial visibility through higher-quality documentation. - You convert lessons learned into practical process improvements. - You advance PMO discipline by driving lessons learned into scalable process improvements, maintaining team alignment on PM documentation, and improving workflow consistency across projects. ### What Success in this Position Looks Like - You sustain stable execution across multiple projects or complex project scopes while maintaining scope, schedule, and fee discipline. - You maintain disciplined forecasting and margin awareness across assigned projects. - You identify and stabilize delivery risks before they materially impact project outcomes. - You coordinate implementation dependencies and readiness activities to support smooth rollout, commissioning, and handover. - You maintain high-quality project documentation that supports clear accountability and visibility. - You strengthen client confidence and account continuity through dependable communication, follow-through, and issue resolution. - You strengthen team execution through coaching, clear communication, and reliable follow-through. - You contribute process improvements through practical documentation and Pull Requests. - You maintain Accounts Receivable (AR) over 90 days at less than 10% of total AR for assigned projects. - You keep project stale dates below 3% in VantagePoint. - You meet project budgets and positively contribute to profitability through disciplined scope and fee management. - You model TEECOM’s Core Values — Care, Trust, and Value — through disciplined leadership and accountability. ### Responsibilities and Expectations ### Annual and Quarterly - Support client portfolio strategy by aligning project delivery execution with Project Delivery priorities, firmwide OKRs, and account growth goals. - Participate in performance assessments and apply feedback to strengthen leadership, coordination, and delivery discipline. - Support client in-person event coordination that strengthens client appreciation and overall client experience. - Lead quarterly Business Reviews that reinforce forecasting accuracy, scope control, and delivery predictability. - Identify recurring delivery risks and implement scalable operational improvements. - Partner with Marketing and Client Relations Account Executives to support account continuity, client portfolio strategy, and growth opportunities. ### Monthly and Biweekly - Oversee scope, schedule, fee, staffing alignment, and contract clarity across assigned projects. - Oversee rollout planning, implementation readiness, and critical dependency management. - Lead design and implementation coordination reviews to validate execution requirements. - Lead scope and proposal development support for complex integration work, including vendor coordination inputs. - Monitor margin trends and forecasting accuracy, and implement corrective actions when needed. - Reinforce billing discipline, financial visibility, and revenue predictability. - Maintain structured documentation that reflects scope alignment and delivery status, supports client portfolio visibility, and enables smooth team transitions. ### Weekly and Daily - Maintain forward-looking visibility into project risks, dependencies, and delivery commitments. - Engage directly with client and internal stakeholders through structured communication. - Coordinate cross-region execution rhythms to keep decisions, handoffs, and milestones on track. - Lead project coordination meetings and maintain clear action tracking. - Act as an escalation point for implementation-phase issues and coordinate rapid resolution. - Mentor project coordinators and junior PMs in scope control, documentation, and execution discipline. - Escalate project-level risks early with clear mitigation strategies. - Reinforce disciplined documentation, forecasting, time, and expense practices. ### As Needed - Lead negotiations for scope shifts, Professional Services Agreement (PSA) and Additional Services Agreement (ASA) updates, and contract clarifications, and strive for Master Service Agreement (MSA) alignment when appropriate. - Lead high-priority pursuit support, including scope definition, contract alignment, staffing inputs, delivery planning, strategic interviews, and client presentations. - Participate in recruiting and hiring activities, including interview panels and candidate evaluation feedback. - Conduct site reviews and executive-ready project briefings. - Lead integrated testing and user acceptance readiness activities before handover. - Author high-impact Pull Requests that strengthen financial visibility, workflow clarity, and delivery reliability. - Capture and share lessons learned to improve execution maturity across teams. - Solicit and document client feedback to strengthen delivery quality and account continuity. - Maintain accurate client and project information in TEECOM’s CRM to support Client Relations account continuity and portfolio visibility. - Partner with Client Relations Account Executives to identify account expansion opportunities and reinforce long-term client relationships. ### Supervisory / Mentorship / Training Responsibilities - **Supervisory**: Provides structured oversight and delegation across assigned project teams when required. - **Mentorship**: Develops less experienced project managers through coaching on scope control, risk management, and execution discipline. - **Training**: Contributes to project management training by reinforcing documentation standards, financial discipline, and delivery reliability ### Experience and Qualifications - **Education**: Bachelor’s degree in Business, Construction Management, Engineering, or equivalent experience. - **Experience**: 6+ years of experience in project management within an AEC or professional services environment, including ownership of multiple projects or complex scopes. - **Preferred**: Experience managing client-facing implementation projects with cross-functional coordination requirements. - Proven success delivering projects with strong scope control, schedule adherence, and financial awareness. - Demonstrated technical leadership in implementation coordination across multi-disciplinary project environments. - Strong command of contract terms, scope control, and Professional Services Agreement (PSA) and Additional Services Agreement (ASA) documentation. - Strong practical understanding of enterprise technology delivery and implementation-phase troubleshooting. - Ability to read design documentation and coordinate construction and implementation dependencies. - Strong proficiency in Asana, Microsoft 365 Suite, Google Workspace, Bluebeam, GitHub, VantagePoint, MS Project, Procore, and Navisworks. - Working proficiency with enterprise scheduling and delivery tools is a plus. - Industry certifications: - PMP — required - PgMP — plus - PfMP — plus - RCDD — plus - CTS-D — plus - CPP — plus - PSP — plus - CDT — plus ### Physical Demands These physical demands represent what is required to perform the essential functions of this job. Reasonable accommodations will be provided as needed. - Prolonged desk work using a computer, keyboard, mouse, and telephone. - Regular reading, writing, and communication in virtual and in-person settings. - Occasional travel to client sites for meetings, surveys, or inspections. - Site walks may require standing or walking for extended periods, climbing stairs, and navigating construction or utility areas. - Field activities may involve bending, kneeling, or maneuvering in confined spaces. - May occasionally lift or move equipment weighing up to 25 pounds. ### Work Environment These work environment characteristics represent the conditions encountered while performing essential job functions. Reasonable accommodations will be provided as needed. - Approximately 50% of work is performed in a remote or office environment using standard office equipment. - Approximately 50% occurs at client sites, including construction environments and existing facilities. - Construction sites may include exposure to elevated noise levels, dust, uneven or unfinished walking surfaces, variable lighting conditions, and active construction operations. - Utility rooms and similar spaces may have restricted access or may not fully comply with ADA accessibility standards. - When access limitations exist, TEECOM will support coordinating reasonable accommodations with site-controlling contractor or alternative means to perform essential job functions. - All accidents, near misses, and unsafe conditions must be reported immediately to the site superintendent and internally to People Operations.