Technical Sales Coordinator - UV treatment systems

Job description

In this role, you'll manage the complete quote-to-PO process for our Aquaray® Ultraviolet (UV) Systems, serving municipal customers. You'll be the critical link between our outside sales team, customers, and internal stakeholders—translating customer needs into accurate quotes for UV treatment systems and related parts, then shepherding orders through to completion. This isn't typical administrative work; you'll need to understand customer challenges, ask the right questions, and turn those insights into precise quotes. What You'll Do: Receive customer requests and clarify their needs to create accurate quotes Learn our Aquaray® UV Systems product line and parts catalog Build customer profiles in SAP and generate quotations through to purchase order Manage multiple concurrent customer requests while maintaining accurate records Coordinate across finance, procurement, and the commercial team to move deals forward Communicate with customers and internal teams via email and phone to resolve questions and keep orders on track Track sales information in Salesforce and SAP Identify process improvements and take initiative on follow-ups. Required Experience: High School diploma/GED AND one of the following: 3+ years in operations, customer service, order coordination, parts support, or administrative support; OR 2+ years experience in technical support, field service support, applications support, or a similar technical or operational role, preferably within the water industry. Essential Qualities: Self-starter: Own your work and drive it to completion with minimal oversight Curious: Ask clarifying questions and genuinely want to understand customer needs and how things work Organized: Manage multiple priorities and keep track of moving pieces across different customers Comfortable with business systems: Pick up software platforms like SAP and Salesforce quickly Strong communicator: Write clearly and speak professionally in English Collaborative: Work well across teams and support your colleagues Sound judgment: Make decisions that balance customer needs with business objectives Nice-to-Have: Prior experience with SAP or Salesforce Familiarity with water treatment or UV systems At Veolia, we realize diverse teams make smarter decisions, deliver better results, and build stronger communities. We’re an organization that champions diversity and inclusion at every rung of the ladder and are proud to be an equal opportunity workplace. As part of our commitment to supporting our employees, we offer a comprehensive benefit package designed to support your health, financial security, and professional growth. Compensation - The salary range is tied to the market for similarly benchmarked roles. The range is not an absolute, but a guide, and offers will be based on the individual candidate’s knowledge, skills, experience, and market conditions, as well as internal peer equity. Depending upon all the preceding considerations for the final selected individual candidate, the offer may be lower or higher than the stated range: US$47,000 to $55,000 annually Medical, Dental, & Vision Insurance Starting Day 1! Life Insurance Paid Time Off Paid Holidays Parental Leave 401(k) Plan - 3% default contribution plus matching! Flexible Spending & Health Saving Accounts AD&D Insurance Disability Insurance Tuition Reimbursement Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, subject to applicable law. ****Applicants are required to be eligible to lawfully work in the U.S. immediately; employer will not sponsor applicants for U.S. work authorization (e.g. H-1B visa) for this opportunity**** Veolia does not accept unsolicited resumes from external recruiting firms. All vendors must have a current and fully executed MSA on file before submitting candidates. Any unsolicited resumes and candidate profiles will be deemed the property of the company and no fee will be due. As an inclusive company, Veolia is committed to diversity and gives equal consideration to all applications, without discrimination. Veolia Group is a global leader in environmental services, operating across all five continents with nearly 218,000 employees. Specializing in water, energy, and waste management, Veolia Group designs and implements innovative solutions for decarbonization, depollution, and resource regeneration, supporting communities and industries in their ecological transformation. Within this framework, Veolia's Water Technology Business brings together a dedicated team of experienced professionals committed to tackling the world’s most complex challenges related to water scarcity, quality, productivity, and energy. Together, we pursue a shared mission to create a more sustainable future.