Technical Sales Engineer/Application Engineer, Verdant

Job description

About Us We are a global climate technologies company engineered for sustainability. We create sustainable and efficient residential, commercial and industrial spaces through HVACR technologies. We protect temperature-sensitive goods throughout the cold chain. And we bring comfort to people globally. Best-in-class engineering, design and manufacturing combined with category-leading brands in compression, controls, software and monitoring solutions result in next-generation climate technology that is built for the needs of the world ahead. Whether you are someone looking for a career change, a professional, an undergraduate student exploring your first opportunity, or recent graduate, we have opportunities that will allow you to innovate, be challenged and make an impact. Join our team and start your journey today! We are looking for a Technical Sales Engineer to support the deployment, optimization, and ongoing success of our smart thermostat and energy management solutions across Europe. This customer-facing role sits at the intersection of technology, project delivery, and customer success, ensuring seamless implementation across hospitality, student housing, and multi-dwelling unit (MDU) environments. The successful candidate will play a key role in driving energy efficiency, supporting installation partners, and helping customers maximize the value of our solutions. This is a hibrid role, based in Cluj Napoca. Key Responsibilities of the Role: Act as the technical lead for on-site installations, ensuring smooth, efficient, and timely deployments. Support Tier 1 installations and travel across Europe as required to assist customers and installation partners. Troubleshoot installation, connectivity, and integration challenges, driving resolution with internal and external stakeholders. Collaborate with installers, project managers, property engineering teams, and IT departments to ensure successful deployment. Ensure all technical requirements, specifications, materials, and documentation are in place before installations begin. Develop and maintain wiring diagrams, installation guidelines, and deployment documentation. Support cloud connectivity, network integration, and system commissioning activities. Assist with integrations between smart building solutions and Building Management Systems (BMS) or Property Management Systems (PMS). Monitor deployed systems to ensure optimal HVAC control, automation, and energy-saving performance. Provide Tier 1 technical support to customers across Europe and act as a trusted advisor post-installation. Track system performance, analyze operational data, and support customers in achieving energy-saving targets. Build strong relationships with property engineering and operations teams to drive customer satisfaction and adoption. Identify opportunities for optimization, expansion, and future deployments within existing customer sites. Deliver technical training and certification programs for installation partners. Develop best practices, training materials, and deployment standards to ensure installation quality and consistency. Support the growth and engagement of the installer network through training sessions, feedback, and continuous improvement initiatives. Required Qualifications and Experience: Experience in Application Engineering, Field Engineering, Technical Sales Engineering, Technical Support, or Technical Deployment roles. Strong understanding of HVAC systems, building controls, IoT devices, or smart building technologies. Experience supporting customer-facing technical projects, installations, or commissioning activities. Familiarity with Building Management Systems (BMS), Property Management Systems (PMS), or cloud-connected technologies. Ability to troubleshoot hardware, software, networking, and system integration issues. Strong communication and relationship-building skills with both technical and non-technical stakeholders. Excellent written and verbal communication skills in English. Willingness and ability to travel extensively across Europe. Strong problem-solving mindset with the ability to work independently and manage multiple priorities. Preferred Qualifications and Experience: Experience working within hospitality, student accommodation, residential, or multi-dwelling unit (MDU) environments. Knowledge of energy management systems, sustainability initiatives, or energy-efficiency technologies. Experience supporting HVAC optimization and smart building automation solutions. Background in installer training, technical enablement, or certification program development. Additional European language skills are highly desirable. Experience working with cloud-based SaaS platforms, remote monitoring systems, or connected building technologies. This is an exciting opportunity to join a rapidly growing organization and play a critical role in delivering innovative energy management solutions that help customers reduce energy consumption, improve operational efficiency, and achieve their sustainability goals. Our Commitment to Our People Across the globe, we are united by a singular Purpose: Sustainability is no small ambition. That’s why everything we do is geared toward a sustainable future—for our generation and all those to come. Through groundbreaking innovations, HVACR technology and cold chain solutions, we are reducing carbon emissions and improving energy efficiency in spaces of all sizes, from residential to commercial to industrial. Our employees are our greatest strength. We believe that our culture of passion, openness, and collaboration empowers us to work toward the same goal - to make the world a better place. We invest in the end-to-end development of our people, beginning at onboarding and through senior leadership, so they can thrive personally and professionally. Flexible and competitive benefits plans offer the right options to meet your individual/family needs . We provide employees with flexible time off plans, including parental leav , vacation and holiday leave. Together, we have the opportunity – and the power – to continue to revolutionize the technology behind air conditioning, heating and refrigeration, and cultivate a better future. Learn more about us and how you can join our team! Our Commitment to Inclusion & Belonging At Copeland, we cultivate a strong sense of inclusion and belonging where individuals of all backgrounds, and with diverse perspectives, are embraced and treated fairly to enable a stronger workforce. Our employee resource groups play an important role in culture and community building at Copeland. Equal Opportunity Employer Copeland is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information or disability . We are committed to providing a workplace free of any discrimination or harassment. Work Authorization Copeland will only employ those who are legally authorized to work in the Country in which they apply. This is not a position for which sponsorship or work authorization will be provided. No calls or agency requests please.