Technical Sales Representative

Job description

Build your career with Master Builders Solutions and be part of a dynamic and rewarding journey! We are recruiting for a Technical Sales Representative to join us and represent Master Builders Solutions Australia in Adelaide and regional South Australia. About Master Builders Solutions Australia: Master Builders Solutions is a leading provider of advanced construction solutions globally. With our innovative products and technical expertise, we are dedicated to helping our customers achieve their goals. Join our team and contribute to the growth and success of our company. Our key businesses in Australia focus on Ad-mixtures, Concrete Solutions, Concrete Repair and Protection, Infrastructure & Underground Construction (Mining & Tunnelling applications). Responsibilities : Reporting to the Western States Sales Manager, you will play a pivotal role in promoting our products and services, managing key accounts, and supporting clients with technical solutions across the Civil and Construction industries. You’ll work both independently and collaboratively, engaging with internal stakeholders and external partners such as builders, contractors, consulting engineers, decision-makers, and industry associations. Key responsibilities include: Provide comprehensive sales support to key customers and industry stakeholders. Deliver technical support and customer training (both theoretical and practical) on products and applications. Identify, engage, and build relationships with key decision-makers and influencers among stakeholders.. Manage customer complaints and resolve on-site issues promptly and professionally. Represent Master Builders Solutions at industry events, product trials, demonstrations, and trade shows. Work collaboratively with the wider sales team to promote the full product range, maximizing up-sell and cross-sell opportunities. Collaborate regularly with customer service and technical support teams to ensure seamless delivery of customer requirements. Actively seek opportunities to specify MBS products in projects with key customers, consultants, engineers, and contractors. Drive usage of sales efficiency tools such as Salesforce to track opportunities, log contacts and support effective customer communication Support the Request for Proposal (RFP) / tender process for key customers, ensuring a high rate of success in winning and retaining business; Actively participate in industry committees and boards, directly contributing to business goals and keeping the organization at the forefront of industry advancements; Engage in customer trials, closely monitoring outcomes, and reporting findings to continuously enhance product and service offerings; About You Mandatory: Must be able to pass a pre-employment medical (including Drug and Alcohol testing) and a National Police Check Travel to regional locations as required Understanding of Construction industry/processes/technologies Outgoing personality with excellent relationship-building skills. Strong practical sense and problem-solving abilities. Ability to work closely with a supportive team and willingness to undergo training. Positive outlook, good work ethic, and ability to build relationships. Preferred but not essential: Construction Chemical/Concrete industry background Sales industry experience Knowledge of Salesforce or similar CRM. What's on offer? Fully maintained Company Car Competitive compensation, including participation in Company Bonus Scheme, with the opportunity to earn additional commissions based on sales performance Opportunities for career growth and development within a rapidly growing organization; Our experienced Sales & Technical teams provide training and support to set you up for success. Join Master Builders Solutions and become part of our successful team! Apply now and take the next step in your career. Please include your resume and a cover letter highlighting your relevant skills and experience. Please note that all applicants require the legal right to work permanently in Australia at the time of applying. We believe in empowering our employees to make informed decisions based on their experiences, taking ownership of their responsibilities, and driving positive action towards rewarding goals. Regardless of your role, we encourage you to provide leadership and contribute to the success of our company.