Technical Service Administrator

Job description

This is where your work makes a difference. At Baxter, we believe every person—regardless of who they are or where they are from—deserves a chance to live a healthy life. It was our founding belief in 1931 and continues to be our guiding principle. We are redefining healthcare delivery to make a greater impact today, tomorrow, and beyond. Our Baxter colleagues are united by our Mission to Save and Sustain Lives. Together, our community is driven by a culture of courage, trust, and collaboration. Every individual is empowered to take ownership and make a meaningful impact. We strive for efficient and effective operations, and we hold each other accountable for delivering exceptional results. Here, you will find more than just a job—you will find purpose and pride. About the role As a Technical Administrator, you will be the operational backbone of our medical device services, ensuring that hospitals and customers receive timely, accurate, and reliable support. Working closely with Customer Service, Supply Chain, Warehouse, Quality, and Sales teams, you will help keep essential medical equipment available and performing as expected. This is an excellent opportunity for someone with a background in administration, customer service, or operational support who enjoys solving problems, coordinating multiple partners, and making a meaningful difference through exceptional service. What You’ll Be Doing Coordinate device exchanges when equipment issues arise, minimizing disruption for healthcare providers. Handle the movement of medical devices between hospitals and warehouses, ensuring equipment is available where needed. Support customers and internal teams by providing timely operational assistance, ensuring a seamless service experience. Maintain accurate databases and records so critical device information is always reliable and accessible. Manage data entry and updates within ERP systems and investigate and resolve data discrepancies helping ensure smooth operations and data integrity. Partner with Warehouse, Customer Service, Quality teams and third party companies to resolve complaints and improve device reliability. Act as a key point of coordination across multiple partners, helping deliver efficient and customer-focused solutions. What You Will Bring Experience in administrative tasks, customer care, operational support, or a similar coordination role. Experience handling invoices will be considered an asset. Degree or equivalent experience in Biomedical Engineering or similar filed and knowledge of the Hospital dynamics will be an advantage. Strong customer focus with a passion for delivering high-quality service. A collaborative and positive attitude and the ability to remain calm and effective in a fast-paced environment. Good communication skills in Greek and English, both written and spoken. Confidence using Microsoft Office and CRM platforms. Why you want to work at Baxter Initial contract of 1 year. Group medical insurance plan. Hybrid model, offering 2 days at home/ 3 days at the office (Markopoulo area). Purposeful work where your contribution directly supports healthcare professionals and patients. A collaborative and supportive culture that values teamwork, respect and continuous improvement. Career development opportunities within a global healthcare leader operating in more than 100 countries. Equal Employment Opportunity Baxter is an equal opportunity employer. Baxter evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic. Reasonable Accommodations Baxter is committed to working with and providing reasonable accommodations to individuals with disabilities globally. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please click on the link here and let us know the nature of your request along with your contact information. Recruitment Fraud Notice Baxter has discovered incidents of employment scams, where fraudulent parties pose as Baxter employees, recruiters, or other agents, and engage with online job seekers in an attempt to steal personal and/or financial information. To learn how you can protect yourself, review our Recruitment Fraud Notice .