Technical Service Representative

Job description

GENERAL FUNCTION Services include but are not limited to technical advice, system monitoring and maintenance, troubleshooting, piping & repairing jobs related to service contracts. To provide service at customer sites, follow company & customer safety rules & requirement. TASKS Technical Adhere to VWT “Service Operations Golden Rules” as a basic code of practice. Plan and schedule all sites’ visits to ensure optimise transportation cost and productivity. Chemical replenishment and monitoring at sites. Ensure good housekeeping at every site after every visit. Respond to troubleshoot system abnormality, report & update superior on system abnormality. Attend to any ad-hoc duties assigned by the superior / HOD as and when required Management To submit and share all required reports timely to all relevant parties. To ensure sufficient tools and materials such as the chemicals, sampling bottles, test kits, etc for the smooth execution of the services are alway available when needed. Safety Apply the VWT Safety procedures for operations bound to their activities Ensure all relevant RA and SWP for the activities are available before the commencement of the job. Quality Apply the Quality procedures for operations bound to their activities Ensure all data and findings were clearly indicated in the reports and share to all relevant parties. SPM / Diploma in Engineering Others (License/Certificates) Driving license, Class 3 EXPERIENCE EXPECTED 1 -2 year(s) of experience in chemical related industry 1- 2 year(s) of experience in HVAC systems. COMPETENCIES EXPECTED Personal Good Communication / Adaptability Proactive and able to work independently. Willing to learn with good attitude Striving continuously for better service standards in management and activities procedures Able to work & perform in a demanding / pressurized working environment As an inclusive company, Veolia is committed to diversity and gives equal consideration to all applications, without discrimination. Veolia group aims to be the benchmark company for ecological transformation. With nearly 179,000 employees worldwide, the Group designs and provides game-changing solutions that are both useful and practical for water, waste and energy management. Through its three complementary business activities, Veolia helps to develop access to resources, preserve available resources, and replenish them. In 2020, the Veolia group supplied 95 million people with drinking water and 62 million people with wastewater service, produced nearly 43 million megawatt hours of energy and treated 47 million metric tons of waste. Veolia Water Technologies invents water treatment technologies for the Veolia Group, a world leader in optimized resource management. Present in 120 countries with more than 7500 employees, our employees provide technological solutions and associated services in order to preserve and optimize the resource. Our offer covers all aspects of water treatment, from digital equipment management solutions to evaporation and crystallization processes, including sludge treatment and its transformation into energy, not to mention our cutting-edge desalination solutions, production of ultra-pure water and mobile treatment units. Veolia Water Technologies recorded consolidated revenue of €1.6 billion in 2020.