Technical Support & Pre-Sales Engineer (Mobile Forensics)

Job description

Are you a tech enthusiast who wants to see your work have a real-world impact? At Compelson we don’t just build software; we create advanced forensic tools used by law enforcement and investigators worldwide to solve crimes and seek justice. We are looking for a Technical Support & Pre-Sales Engineer to join our team. You will be the bridge between our cutting-edge technology and our global clients, acting as the face of the company at international conferences and high-stakes client meetings. Why You’ll Love Working With Us Global Impact: Your work directly contributes to global safety and criminal investigation. Stability & Prestige: Established in 1991, we are a stable Czech leader and "Exporter of the Year," selling to 160+ countries. Dynamic Environment: Escape the "screen-only" life. This role combines deep technical work with international travel and client interaction. Premium Workspace: Modern offices in Prague’s Holešovice with top-tier equipment, refreshments, and a view. Perks: Multisport card, professional growth opportunities, and a team of experts who are passionate about what they do. What You Will Do Field Engineering & Pre-Sales: Travel globally to provide technical expertise during sales meetings, product demos, and international conferences. Product Evolution: Work closely with our R&D and Development teams to translate client feedback into new product features. Expert Support: Provide high-level technical support to users navigating complex mobile forensic challenges. Technical Content: Create and maintain high-quality technical documentation and materials for business presentations. What We Are Looking For The Essentials: Technical Mindset: Deep curiosity about how software and hardware interact. Windows Mastery: Solid understanding of Windows OS environment and driver management. Communication: Fluent English is a must; you should be comfortable explaining complex tech to both engineers and non-technical stakeholders. The Traveler’s Spirit: A genuine willingness to travel abroad (Europe, Asia, Americas) to represent the brand. The "Pro" Skills (Huge Plus): Mobile Power-User: Experience with Android rooting, iOS jailbreaking, or bootloader unlocking. Forensics Interest: Familiarity with mobile technologies or digital investigation tools. Experience: A background in technical support, pre-sales, or testing is highly valued. Are You Ready? If you’re looking for a role that challenges your technical skills while taking you around the world, we want to meet you. Apply now and help us build the future of mobile forensics. 💙