Technical Trainer

Job description

Crusoe is on a mission to accelerate the abundance of energy and intelligence. As the only vertically integrated AI infrastructure company built from the ground up, we own and operate each layer of the stack — from electrons to tokens — to power the world's most ambitious AI workloads. When you join Crusoe, you join a team that is building the future, faster. We're in the midst of the greatest industrial revolution of our time. The demand for AI compute is boundless, and power is a bottleneck. We're solving that — with an energy-first approach that makes AI infrastructure better for the world and faster for the people innovating with AI. We're looking for problem-solving, opportunity-finding teammates with a sense of urgency, who believe in the scale of our ambition and thrive on a path not fully paved — people who want to grow their careers alongside a team of experts across energy, manufacturing, data center construction, and cloud services. If you want to do the most meaningful work of your career, help our customers and partners advance their AI strategies, and be part of a high-performing team that believes in each other, come build with us at Crusoe. About This Role We are seeking a skilled Technical Trainer to deploy Crusoe's workforce development initiatives in a critical dual-purpose role. You'll be responsible for both hands-on training and supporting factory-level workforce development initiatives, including sheet metal fabrication, powder coating, and the assembly of modular data centers. Your efforts will be pivotal in ensuring efficient onboarding, consistent production quality, and delivering high-impact, hands-on technical instruction for our employees. This role will have a direct impact on employee retention and engagement, ensuring our teams have the expertise to maintain our high-quality standards. This is a full-time position. What You'll Be Working On - Training Needs Analysis & Program Support: Conduct Training Needs Analysis (TNA) to identify skill gaps and utilize TWI (Training Within Industry) Job Instruction methods to standardize and deliver training. You will support structured learning paths for various manufacturing roles, from new hires to experienced employees, aimed at upskilling the workforce and supporting internal mobility. You will continuously improve training to meet the needs of an evolving workforce and align with industrial trends. - Hands-on Technical Training: Directly train employees on core manufacturing processes, with a primary focus on electrical and wiring proficiency, including control panel assembly, LV wiring, and termination. You will also instruct on sheet metal fabrication, powder coating, and switchgear integration, teaching essential skills to ensure consistent application of Standard Operating Procedures (SOPs) and safety protocols. - Content & Systems Management: Deliver engaging training materials, such as video tutorials, written manuals, and hands-on exercises, and update them regularly to reflect new technologies and production techniques. You will maintain accurate training records, certifications, and completion data. - Evaluation & Certification: Utilize a system for assessing employee skills and knowledge through practical tests and certifications. This system will provide tangible recognition for their accomplishments, supporting internal mobility and career progression. - Collaboration & Support: Work closely with department managers to support department leads and deliver training aligned with existing factory initiatives. You will use data and performance metrics to measure the effectiveness of training programs and collaborate with Corporate Learning & Development to integrate new tools and company-wide initiatives. - Retention Support: Act as a champion for employee development by providing clear opportunities for growth and recognition, directly contributing to a more engaged workforce and helping to reduce turnover. - Employee Onboarding: Create a positive new employee culture for all manufacturing employees by partnering with corporate teams to ensure new hires have the necessary tools and systems to be effective on their first day. You will serve as the representative to corporate teams to ensure company-wide approaches are representative of the manufacturing workforce. What You'll Bring to the Team - Extensive Manufacturing Experience: At least 5+ years of hands-on experience in a manufacturing or production environment. Experience with fabrication, electrical assembly, or a related field is essential. - Instructional & Training Proficiency: Proven expertise in delivering effective technical training. You have a strong ability to translate complex technical concepts into clear, hands-on learning experiences, particularly in electrical and wiring, while conducting training needs analysis to identify skill gaps. - Technical Knowledge: A deep understanding of manufacturing processes, including the ability to interpret technical drawings, schematics, and blueprints. - Communication & Collaboration: Exceptional verbal and written communication skills with the ability to explain complex technical information clearly and concisely to diverse audiences. You must be able to work strategically across all manufacturing and corporate functions to deliver cohesive training. - Strategic Thinking: The ability to deliver a sustainable, scalable training program that supports long-term business goals. - Instructional Versatility: The ability to instruct at all levels of employee development. Bonus Points - Experience in learning management systems (e.g., Workday, Success Factors, WorkRamp, Lattice, LinkedIn Learning). - Certifications in training, instruction, or a relevant technical field. - Experience with TWI (Training Within Industry) Job Instruction methodology. Benefits - Competitive compensation and equity packages - Restricted Stock Units - Paid time off, paid holidays & leave of absence programs - Comprehensive health, dental & vision insurance - Employer contributions to HSA account - Paid parental leave - Paid life insurance, short-term and long-term disability - Professional development & tuition reimbursement - Mental health & wellness support - Commuter benefits (parking & transit) - Cell phone stipend - 401(k) Retirement plan with company match up to 4% of salary - Volunteer time off - Global travel insurance & emergency assistance - Daily meals allowance - Additional perks & programs specific to location Compensation Compensation will be paid in the range of $75,000 - $90,000 + Bonus. Restricted Stock Units are included in all offers. Salary will be determined by the applicant’s education, experience, knowledge, skills, and abilities, as well as internal equity and alignment with market data. Crusoe is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, disability, genetic information, pregnancy, citizenship, marital status, sex/gender, sexual preference/ orientation, gender identity, age, veteran status, national origin, or any other status protected by law or regulation.