Technical Trainer

Job description

Training Delivery: •Train direct & indirect customers. •Deliver sessions to partners sales & technical teams. •Internal staff trainings •Conduct Somfy product certification programs Material Preparation: •Design and update training content & presentations •Create product comparison guides & quick references •Develop technical playbooks and objection-handling tools Demo Equipment Design: •Design and assemble training demo kits •Maintain and update demo setups at showrooms •Create interactive product experience environments Home /Building Automation Knowledge: •Master Somfy motorized solutions & Tahoma IOT ecosystem •Stay updated on smart home and Integrated building environment trends •Translate technical specs into customer benefits Value Selling Enablement: •Coach partners on value-based selling techniques. •Help identify upsell & cross-sell opportunities. •Strengthen Somfy value proposition communication. Stakeholder Engagement: •Coordinate training schedules with partners. •Support product launch training rollouts. Collect feedback to improve training effectiveness. Education & Experience: •Bachelor’s degree in Business, Engineering, IT, or a related field •3–5 years of experience in a sales training, technical training, or presale's role. ideally within home automation, building automation, or smart building/IoT sectors •Prior experience working with channel partners or distributors is a strong advantage Technical Knowledge: •Good understanding of motorized window covering systems/smart home ecosystems or building automation platforms (experience with Somfy products or Zigbee/Z-Wave/KNX protocols is a plus) •Ability to read and explain basic wiring diagrams, system architectures, and product integration setups •Comfortable with demo equipment assembly and basic troubleshooting Sales & Training Skills: •Exceptional grasp of value-based selling methodology, able to translate product features into customer and business benefits •Proven ability to design and deliver engaging training content for both technical and non-technical audiences •Experience creating training materials: presentations, quick-reference guides, e-learning content, or product manuals Soft Skills & Competencies: •Strong communication and presentation skills in both Thai and English •Self-driven and able to manage multiple training programs simultaneously across different partner accounts •Comfortable working across cultures and seniority levels i.e. from shop floor technicians to C-suite stakeholders •Collaborative team player who can align closely with the sales team on priorities and pipeline Please mention your current and expected salary and notice period in the CV. The protection of our candidates’ personal data is a commitment of Somfy Group. We therefore ask any candidate to submit their application to us exclusively via our secure system, and not by email or postal. As the preferred partner for window and door automation, SOMFY is committed to inspiring new and better ways of living for all. As a French, family-owned, and independent group, in continuous growth since our creation, we have been world leaders for 50 years and pioneers in home automation. Innovation continuously guides our work and guarantees the excellence of our solutions. We are present in 58 countries, with eight production sites and 17 R&D centers. We are deeply committed to the well-being of our 7,000 employees, we promote their sustainable employability by promoting internal mobility and developing their skills. We foster diversity and inclusion by building on our strong corporate culture.