Technical Training

Job description

**Who We Are** Applied Materials is a global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. We design, build and service cutting-edge equipment that helps our customers manufacture display and semiconductor chips – the brains of devices we use every day. As the foundation of the global electronics industry, Applied enables the exciting technologies that literally connect our world – like AI and IoT. If you want to push the boundaries of materials science and engineering to create next generation technology, join us to deliver material innovation that changes the world. **What We Offer** Location: Hsinchu,TWN You’ll benefit from a supportive work culture that encourages you to learn, develop, and grow your career as you take on challenges and drive innovative solutions for our customers. We empower our team to push the boundaries of what is possible—while learning every day in a supportive leading global company. Visit our Careers website to learn more. At Applied Materials, we care about the health and wellbeing of our employees. We’re committed to providing programs and support that encourage personal and professional growth and care for you at work, at home, or wherever you may go. Learn more about our [benefits](https://hrportal.ehr.com/applied/). ## **GTLC (Global Technical Learning Center) 全球技術培訓中心** Applied Materials Taiwan GTLC plays a key role forglobal New Hires and professional level training as well as Customer training. With the rising global semiconductor demand, our GTLC is favorably positioned with a promising outlook as we roll out our solid expansion plan to fulfil global training needs. **No restriction on any tools, but having experience with ALD, MDP, IMP, CMP, Etch, PDC, or DDP is a plus.** **Key Responsibilities** - Presents technical training in house and at customer sites, focusing on specialized / customized courses; requires both domestic and international travel; manages classroom/lab activities to assure fulfillment of course objectives; presents and practices safety per procedure; may train during off shift and/or weekends as assigned. - Maintains product technical knowledge sufficient to prepare and present defined product courses; disseminates new information to staff; may complete certification on multiple platforms and/or processes to include safety modules; actively certifies others; establishes new certification requirements. - Utilizes Technical Publications and System Business Units to improve technical documentation efficiencies; creates and augments documentation to fill gaps in released materials; evaluates instructor performance; trains others in standard course development process/Instructional System Design (ISD); responsible for course design approval. - Provides technical expertise and troubleshooting skills to assist with system repairs; ensures system functionality can support course objectives; ensures all safety retrofits are installed on the training systems. - Demonstrates knowledge and understanding of the technical training organization and operations and the AGS organization; informs customers of additional technical training courses/products available; assists in building customer relationships and selling technical training related products; provides input on customer issues/needs to determine future training opportunities. - Provides coaching and leadership to other instructors; serves as mentor to less senior instructors for class delivery, technical development and certification; anticipates, prevents and resolves customer satisfaction issues. - Manages multiple projects of diverse scope and complexity; directs project team members. - Alpha Site support to Engineering in house or on an engineering tool provides review of ECO's; communication to the field. - Supports GPS in the generation of docs. - Develop new procedures and Best Known Methods. - First chamber Build. Work with Engineering and Manufacturing; participate on New Product final test. - Develop technical materials. - Observe technical activities to determine operating procedure and detail. - Interview personnel to become familiar with products & methods. - Study tech docs to integrate a technology, operating procedure, production sequence and detail. - Review published materials and recommends revisions. - Communicates with BUs to obtain current product information for courses updates; represents technical training organization at divisional meetings. **Qualification** - 2+ years above experience of semiconductor tool. Tool hands-on experience is preferred. - Need to be flexible on business travel. Travel Rate:20%~30% - Good English communication and presentation skill. **Additional Information** **Time Type:** Full time **Employee Type:** Assignee / Regular **Travel:** Yes, 25% of the Time **Relocation Eligible:** No Applied Materials is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law.