Technical Virtual Assistant (Operations, Shopify & Design Support)

Job description

Overview We are seeking a highly capable and tech-savvy Virtual Assistant to support a business owner managing both a construction firm and a growing furniture retail store. This role requires someone who can take ownership across operations, systems, and visual/design-related tasks, with a strong focus on Shopify and product visualization. ### Key Responsibilities Email & Admin Management ● Manage and organize multiple inboxes (3+) ● Set up email rules, filters and automations ● Respond to emails on behalf of the client (suppliers, internal communication) ● Summarize key updates and flag important items ### Shopify & Systems Support (CORE) ● Work within Shopify to manage and support product-related tasks ● Research and implement Shopify apps and integrations ● Pull product items from Shopify into tools or workflows ● Assist in improving systems and operational workflows ### Marketing & Content Support ● Assist with email marketing campaigns ● Create and edit visual content using Canva ● Support social media and content initiatives ### Data & Reporting ● Assist with data tracking and KPI reporting ● Work with Excel (Power BI is a bonus) ● Upload and organize data for reporting tools ### Design & Visual Support (ESSENTIAL) ● Create furniture layouts, mood boards, and visual concepts ● Use Shopify + connected apps to pull products into visual designs ● Help create visual representations for customers (e.g. room concepts) ● Learn and use design/visualization tools ● Support visual content creation for marketing campaigns ### Requirements (MUST-HAVE) ● 3+ years experience as a Virtual Assistant or similar role ● Strong technical and systems mindset ● Proven experience with: ○ Shopify (ESSENTIAL) ○ Canva or similar design tools ○ Creating visual content or layouts ● Ability to work with Shopify integrations and apps ● Comfortable creating visual product layouts (especially furniture or similar) ● Strong email management and organizational skills ● Fluent English (written and verbal) ### Non-Negotiables Candidates must: ● Have hands-on Shopify experience ● Be able to work with Shopify apps and integrations ● Be comfortable with design tools and creating visual layouts ### Nice to Have ● Power BI experience ● Email marketing experience ● Automation / AI tools experience ### Working Style ● Comfortable in a fast-paced, unstructured environment ● Proactive and takes initiative ● Able to manage varied, non-routine tasks daily