Technical Writer

Location: 25 Fielding - Hard Rock Canada Manager: Technical Publications Supervisor Division: Parts and Service Shift: 5x2 Travel Requirements: Up to 10% Job Overview The Technical Writer is responsible for independently developing, maintaining, and publishing complete technical publications supporting KMT Hard Rock equipment. This role produces structured technical documentation that enables safe installation, operation, maintenance, and repair of equipment across global aftermarket environments. This role ensures documentation is technically accurate, clearly structured, compliant with KMT standards, and aligned with product release schedules and engineering change activities. Through effective collaboration with engineering, production, and service teams, this role contributes directly to technician efficiency, equipment uptime, regulatory compliance, and overall aftermarket performance. Key Job Responsibilities Independently develop and maintain complete technical publications aligned with engineering inputs and product release timelines. Interpret engineering drawings, schematics, and specifications to produce accurate, service-ready documentation. Collaborate with engineering, production, and service teams to gather, validate, and clarify technical information. Apply structured authoring principles, metadata, and reuse strategies to improve consistency and efficiency. Ensure documentation meets standards for clarity, terminology, compliance, and usability. Perform thorough self-review to ensure accuracy and readiness prior to peer review. Identify and resolve routine documentation inconsistencies and escalate complex issues as needed. Coordinate publishing outputs and translation/localization activities. Independently prioritize and coordinate assigned deliverables, balancing routine deadlines and dependencies with minimal supervision. Recommend improvements to documentation, workflows, and usability. Qualifications/Requirements Technical certification, diploma, degree, or equivalent learning in technical communication, engineering technology, trades, manufacturing, service, quality, or a related technical field. Equivalent combinations of education, technical training, documentation experience, and practical technical exposure will be considered. Two to five years of progressive experience in technical documentation, structured authoring, technical validation, or cross-functional documentation development within industrial or heavy equipment environments. Equivalent demonstrated capability may be considered in lieu of years of experience. Exposure to mining, heavy equipment, manufacturing, industrial, service, parts, training, or field environments is considered an asset. Exposure to XML/DITA, CCMS, CMS, CAD, illustration, publishing, or translation/localization tools is considered an asset. Ability to independently develop complete technical, procedural, or service-oriented documentation from multiple source inputs. Ability to interpret and synthesize drawings, specifications, procedures, stakeholder input, and other source data to produce clear and usable content. Working technical aptitude with the ability to build product knowledge quickly and apply it to documentation decisions. Ability to apply standards, terminology, structured content practices, and documentation tools consistently with minimal supervision. Strong written, visual, and verbal communication skills to gather information, validate assumptions, and explain technical content clearly. Strong quality mindset with the ability to identify and resolve routine inconsistencies and escalate complex technical or data issues. Ability to prioritize and coordinate multiple assigned deliverables, balance routine deadlines and dependencies, and communicate risks to quality or timelines. Continuous improvement mindset with ability to suggest practical improvements to documentation usability, workflow, or consistency. Compensation Range At Komatsu, base pay is just one part of a comprehensive total compensation package designed to support and reward our employees. For this role, the annual base compensation range is $70,000 CAD to $85,000 CAD. The final offer will be determined based on several factors, including the candidates' skills, experience, qualifications, and the position location. Additional Offerings Relocation Support Additional Information We are currently recruiting to fill an existing vacancy within our organization. The successful candidate will be hired to fill a current role that is actively open and ready for immediate placement. Company Benefits Komatsu provides an extensive and robust employee package that is designed to enhance the well-being of our employees and family members. We embrace a positive and empowering employee experience with a culture that prides itself on a diverse and inclusive environment. Competitive wages Annual Bonus Comprehensive health and insurance benefits package Company-sponsored registered pension plan (RPP) and matching program Employee and family assistance programs Personal wellness allowance Paid uniform and personal protective equipment Paid vacation time Paid sick time Company-supplied tools Training and education support Employee social engagement activities and benefits Diversity & Inclusion Commitment At Komatsu we come from diverse backgrounds, with unique perspectives, experiences, and contributions. We are committed to creating a workforce that is reflective of the communities we work and live in. We believe that our people are part of our shared purpose. We are authentic, ambitious, and innovative in our pursuit of Diversity & Inclusion. United, we are on a journey towards a sustainable future that creates value together. If you want to learn more about Komatsu, please visit our website at Use of Artificial Intelligence in Recruitment Komatsu uses artificial intelligence (AI), to assist with applicant screening during the recruitment process. These tools analyze candidate information based on predefined criteria set by the company for the position requirements and generate outputs such as candidate recommendations. AI refers to machine-based systems that infer from input data to produce outputs that may influence hiring outcomes. While AI supports initial screening, final decisions are made by human recruiters and hiring managers. Company Information Komatsu is a world leader in manufacturing construction, mining, forestry, and industrial heavy equipment. Founded in 1921, Komatsu has a long history of quality, reliability, innovation, and excellence. Headquartered in Tokyo, Japan, Komatsu facilities, distributors and dealers are in more than 140 countries and employ more than 60,000 people. Komatsu offers a diverse and challenging work environment, where you can grow your skills and career, and contribute to a sustainable, clean-energy future. If you are looking for a company that values your talent and potential, be a part of something big and join a team that is shaping the world! Focusing exclusively on the underground hard rock, underground soft rock, and surface mining sectors, Komatsu Mining designs, manufactures, distributes, and services extensive product lines of highly reliable Komatsu underground hard rock mining equipment, P&H surface mining equipment and JOY underground mining machinery to support the production of valuable minerals for our mining customers worldwide. Komatsu Mining's products and related technologies and services are used extensively for mining copper, silver, iron, gold, coal, salt and other mineral resources. EEO Statement Komatsu is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color religion, sex, sexual orientation, gender identity or expression, age, national or ethnic origin, marital status, family status, disability or genetic characteristics. As we search for collective healing and true reconciliation, we strive to build respectful relationships with the Indigenous Peoples in Canada. We would like to acknowledge that most of our team members gather, work, and play on the traditional ancestral homelands of Indigenous Peoples and Nations across Canada, each with their own unique history, culture, and traditions. Accommodations during the recruitment process are available on request. While we appreciate all applicant submissions, only those considered to be most qualified will be contacted for further assessment.