Technical Writer, Service

Job description

Saronic Technologies is a leader in revolutionizing autonomy at sea, dedicated to developing state-of-the-art solutions that enhance maritime operations through autonomous and intelligent platforms. JOB OVERVIEW We are seeking a Technical Writer responsible for creating clear, concise, and comprehensive documentation that communicates complex technical concepts related to our autonomous surface vessels. This requires strong attention to detail, excellent writing skills, and the ability to work collaboratively with engineers and other team members to produce high-quality documentation throughout the product development process. RESPONSIBILITIES: - Collaborate with engineers and stakeholders to gather information and understand technical specifications and requirements - Create and maintain technical maintenance documentation, including service manuals, work instructions, service support, etc - Build writing processes and strategies with an eye to scale - Translate complex technical concepts into clear and accessible documentation that is easy for end-users to understand - Ensure that all documentation adheres to industry standards and best practices, as well as any relevant DoD regulations and guidelines - Review and edit documentation for accuracy, consistency, and clarity, ensuring that it meets the needs of our target audience - Plan, track, and coordinate documentation projects across necessary teams to meet deadlines - Continuously update and improve existing documentation based on feedback from users, stakeholders, and internal teams QUALIFICATIONS: - Bachelor's degree in English, Engineering, or a related field - Experience as a Technical Writer, preferably in a technology-driven environment or within the defense industry - Candidate open to travel is a plus - Experience documenting complex hardware and software platforms is a plus - Strong writing, editing, and proofreading skills, with the ability to communicate complex technical information clearly and effectively - Proficient with version control systems and front-end development - Familiarity with docs as code, markdown content formatting, Javascript, CSS, and Nunjucks templating a plus - Familiarity with DoD standards and regulations related to technical documentation is a plus - Excellent organizational skills and the ability to manage multiple projects simultaneously while meeting deadlines - Strong attention to detail and a commitment to producing high-quality work - Excellent communication skills, with the ability to collaborate effectively with cross-functional teams - A proactive and self-motivated approach to work, with the ability to work independently and take initiative when needed BENEFITS: - Medical Insurance: Comprehensive health insurance plans covering a range of services - Saronic pays 100% of the premium for employees and 80% for dependents - Dental and Vision Insurance: Coverage for routine dental check-ups, orthodontics, and vision care - Saronic pays 100% of the premium under the basic plan for employees and 80% for dependents - Time Off: Generous PTO and Holidays - Parental Leave: Paid maternity and paternity leave to support new parents - Competitive Salary: Industry-standard salaries with opportunities for performance-based bonuses - Retirement Plan: 401(k) plan with company match - Stock Options: Equity options to give employees a stake in the company’s success - Life and Disability Insurance: Basic life insurance and short- and long-term disability coverage - Pet Insurance: Discounted pet insurance options including 24/7 Telehealth helpline - Additional Perks: Free lunch benefit and unlimited free drinks and snacks in the office Saronic CCPA Notice for Candidates and California Employees https://saronic-assets-public.s3.us-east-2.amazonaws.com/Saronic%20CCPA%20Notice%20for%20Candidates%20and%20California%20Employees.pdf If this role is based in the United States, it requires access to export-controlled information or items that require “U.S. Person” status. As defined by U.S. law, individuals who are any one of the following are considered to be a “U.S. Person”: (1) U.S. citizens, (2) legal permanent residents (a.k.a. green card holders), and (3) certain protected classes of asylees and refugees, as defined in 8 U.S.C. 1324b(a)(3) https://www.govinfo.gov/link/uscode/8/1324b. Saronic does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits. We are also committed to providing reasonable accommodations for qualified individuals with disabilities.