Technology Account Partner - Insurance

Job description

## **What we’re all about** When we come together in the pursuit of excellence, we find that great things happen. That’s how we do things at Quantexa – together. Our business is data, but our culture is collective. We are about growth, but not just for the bottom line. We create a culture where people feel empowered to do their best work. We may work across continents and time zones, but that doesn’t stop us from collaborating. We are connected. We celebrate our successes together, and we unite to tackle challenges. With 41% of our colleagues from an ethnic or religious minority background and over 20 languages spoken across 47 nationalities, we are proud to foster a sense of belonging for all. **At Q, we’re looking for people who share that vision. People like you.** **The opportunity.** Join us in this exciting opportunity to work with a driven and dynamic team of Technology Account Partners. As a pivotal member of our NA team, you’ll help drive Technology Account Partner initiatives within the Insurance sector across North America. Your influence will resonate through every stage of our engagement with customers, helping to shape and develop our commercial strategy. You’ll work closely with Sales, Alliances, Solution Engineering, Delivery, Marketing and Product teams on a day-to-day basis. We’re looking for someone with deep business acumen paired with a solid grasp of the technical foundations underpinning the world of insurance, capable of demystifying complex concepts with clarity and impact. You’ll dive deep into customer engagements, building strong relationships with key stakeholders and decision makers. Be the go-to specialist for articulating the value of our technology at our customers, forging trust with a range of stakeholders through relatable and compelling dialogue. As part of Quantexa’s Technology Account Partner team, you’ll spearhead the initial connection between customers and Quantexa, laying the foundation for long-term success and growth. **What you will be doing:** - Partner with the Technology Account Partner Lead to help grow and develop the Technology Account Partner team. - Act as a key member of the GTM Insurance team, driving customer success, adoption, retention, and expansion across a portfolio of strategic Insurance customers. - Build trusted relationships with executive stakeholders, helping customers unlock the full value of their data through Quantexa's Decision Intelligence platform. - Define the long-term technology strategy and vision for strategic customer accounts, ensuring Quantexa remains aligned to evolving business priorities and delivers measurable business value. - Advise customers on enterprise architecture, deployment approaches, and technical decision-making, guiding both customer and internal teams towards the right solution. - Work closely with Product, Delivery, Customer Success, and strategic partners to ensure successful project scoping, alignment to Quantexa Blueprints, and value realisation throughout implementation and beyond. - Drive operational adoption of the Quantexa platform, ensuring customers maximise business outcomes and realise ongoing value from their investment. - Own executive relationships and governance, acting as a strategic advisor to senior customer stakeholders. - Support customer renewals and identify opportunities for growth and expansion across existing accounts. - Contribute to the continuous development of the Technology Account Partner function by sharing best practice, mentoring colleagues, and helping shape the team's future capability. **What you’ll bring:** **Customer Focus:** - Dedicated to understanding customer needs, aligning with both broader business objectives and detailed challenges. - Communicate confidently with senior-level business and technology stakeholders, helping customers define strategic roadmaps to maximise the value of Quantexa products. **Technology Expertise:** - You will understand data or specialise in one of our solution domains within Insurance, including data management, financial crime, fraud detection or customer intelligence. - Experience in guiding platform implementations, understanding of customer challenges, and credibility backed by proven results. - Sufficient technical depth to engage credibly with banking CTOs, CDOs, and technical evaluation panels on platform architecture, data integration, entity resolution, and financial crime analytics - Familiarity with data analytics, entity resolution, or intelligence-led analytics platforms, Quantexa-specific experience advantageous but not required - Understanding of cloud and on-premise deployment models relevant to tier-1 insurance security, data privacy, and regulatory compliance requirements. **Relationship Management** - Significant experience building and nurturing executive-level relationships. - Customers see you as a trusted advisor and primary point of contact, confident in your commitment to their success. **Consultative Approach** - Analytical mindset, able to evaluate challenges from multiple perspectives. - Collaborative, experienced in consulting roles, and skilled at working with both internal teams and customers to deliver value. **Scaling Teams** - Experience working across functions to drive collaboration and best practices, and able to provide clear, actionable customer feedback to internal teams. **Teamwork** - Team player internally across Quantexa and externally with customers, knowing that our collective success depends on strong collaboration. **Minimum Requirements:** - Significant experience in a Customer Success role or a similar consulting services position. - Skills in enterprise software/services sales and implementation/delivery. - Demonstrated, credible product, technology, or industry expertise within your assigned industry segment (ideally in insurance). - The ability to develop and maintain relationships at the executive level. - The ability to travel as needed. - Willingness and ability to obtain government clearances and checks if required to support certain clients. ## **Our perks and quirks.** What makes you Q will help you to realize your full potential, flourish and enjoy what you do, while being recognized and rewarded with our broad range of benefits. We offer: - The salary range advertised on offer is based on a number of factors, including, location, experience and roles responsibilities - Annual leave, plus national holidays + your birthday off! - 100% 401k match up to 5% - Competitive annual leave, parental leave, PTO, and observed holidays - Comprehensive benefits coverage, including mental health support, fitness reimbursements, and financial well-being - Tax-advantageous benefits, such as commuter benefits, healthcare, and dependent care - Regularly bench-marked salary rates - Volunteer Day off - Work from Home Equipment - Free Subscription to a meditation, relaxation and sleep app - Continuous Training and Development - Spend up to 2 months working outside of your country of employment over a rolling 12-month period with our ‘Work from Anywhere’ policy - Team Social Budget & Company-wide Socials **Our mission.** We have one mission. To help businesses grow. To make data easier. And to make the world a better place. We’re not a start-up. Not anymore. But we’ve not been around that long either. What we are is a collection of bright, passionate minds harnessing complexities and helping our clients and their communities. One culture, made of many. Heading in one direction – the future. **It’s all about you.** We want you to feel welcome, valued, and respected - because it’s your individuality and passion that make you *Q*. We see that, and we celebrate it. That’s why we’re proud to be an Equal Opportunity Employer. We are committed to fostering an inclusive and diverse work environment, continuously improving to ensure everyone belongs. Our recruitment process is designed to be inclusive and accessible. **If you need any reasonable adjustments or accommodations, please let our Talent Acquisition Team know - we’re happy to assist.** No matter your race, beliefs, color, national origin, gender, sexual orientation, age, marital status, neurodiversity, or abilities—whoever you are—if you're a passionate, curious, and caring human eager to push the boundaries of what’s possible, we want to hear from you.