Technology Communications Specialist

Job description

King & Spalding is a leading global law firm with a commitment to excellence, innovation, and the seamless delivery of legal services. We harness innovative technology and exceptional talent to meet the complex needs of our clients in a fast-paced and dynamic legal landscape. The Technology Communications Specialist is a strategic communications professional on the Practice Enablement team, responsible for crafting and delivering all technology communications across the Firm. This person serves as the primary writer, content strategist, and creative force behind technology-related messaging — producing the Firm’s technology newsletters, managing the department’s editorial calendar, writing project communications, developing video scripts, and designing templates that elevate the quality and consistency of all technology communications. This role requires excellent writing skills, strong editorial judgment, and the ability to translate complex technical concepts into clear, engaging content across multiple channels and formats. KEY RESPONSIBILITIES: Editorial Management Produce the Firm’s monthly technology newsletter using Microsoft Amplify, managing the full lifecycle from content planning and writing through distribution and performance analysis Own and maintain the department’s editorial calendar, ensuring strategic sequencing of communications across project milestones, feature releases, and educational content Design newsletter templates, mastheads, and visual elements that enhance readability and engagement Technology Communications Write and edit professional technology communications for Firm-wide audiences, including project announcements, rollout communications, feature updates, operational advisories, and change management messaging Develop communications strategies for technology initiatives, working with project teams to ensure messaging is clear, timely, and aligned with adoption goals Adapt tone and complexity for different audiences, from senior leadership to end users across practice groups and business services Support Practice Enablement team members with communications drafting, editing, and strategic advice Manage communications distribution across channels including Microsoft Teams, Viva Engage, email, and intranet Content Development & Multimedia Write scripts for technology training videos, demos, and multimedia content Produce and edit video content using tools such as Camtasia, Microsoft Stream, and AI-powered video platforms Develop content for the technology sections of the Firm’s intranet, partnering with the Intranet Content & Community Strategist to ensure accuracy and currency Design templates, graphics, and branded assets for communications materials Innovation & Channel Development Explore and pilot innovative communications formats, including podcasts, AI-generated video, interactive learning content, and emerging channels Identify opportunities to leverage the Microsoft ecosystem (Teams, Viva Engage, Stream, Forms, etc .) in new ways to engage employees Stay current on internal communications trends and technologies, bringing forward recommendations for new approaches Stakeholder Collaboration Partner with IT leadership, project managers, trainers, and subject matter experts to develop accurate, compelling communications Facilitate content reviews and approvals, managing feedback cycles efficiently while maintaining editorial standards Serve as a communications advisor to IT teams on messaging strategy, timing, and channel selection Brand & Quality Standards Ensure all communications reflect established IT brand standards, editorial voice, and accessibility requirements Maintain and evolve style guides, templates, and design assets for common communication types QUALIFICATIONS: Bachelor’s degree in communications, journalism, English, marketing, or a related field or equivalent work experience Minimum of three (3) years of experience in corporate communications, internal communications, or a closely related role Experience in a legal, professional services, or complex enterprise environment strongly preferred Exceptional writing and editing skills with proven ability to translate complex technical concepts into clear, engaging content for non-technical audiences Strong editorial judgment with ability to determine what information is essential, interesting, and actionable for readers Light design skills with ability to create professional templates, graphics, and visual assets Experience managing editorial calendars and coordinating multiple communication workstreams simultaneously Creative, self-directed, and proactive, with curiosity about technology and communications trends Service-oriented mindset with focus on supporting stakeholders and meeting audience needs Microsoft 365 ecosystem expertise, particularly Teams, SharePoint, and Viva Engage Microsoft Amplify for newsletter creation and distribution Microsoft Stream for video hosting and distribution Video editing software (Camtasia or similar tools) Basic understanding of communication analytics and ability to use data to inform content decisions Canva for graphic design and template creation Articulate Rise or similar e-learning authoring tools Synthesia or similar AI video generation platforms OTHER: Writing samples demonstrating your ability to create clear, engaging technology communications for diverse audiences will be requested. Work samples showcasing design capabilities (templates, graphics, newsletters, or similar visual work) will be requested. Portfolio or examples of multimedia content (videos, podcasts, or interactive content) if available will be requested. The firm offers a generous total compensation package with bonuses and raises awarded in recognition of individual merit-based performance. All full-time Business Services employees may participate in King & Spalding’s comprehensive benefit program including health and wellness plan, life and disability insurance, flexible spending accounts and a health savings account, a 401(k) plan, profit sharing plan, and a substantial Paid Time Off (PTO) program. King & Spalding LLP (K&S) is committed to providing equal employment opportunity to all applicants and employees in full compliance with all state, federal, and local laws prohibiting discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, age, disability or any other status protected by applicable law. We are proud of our remarkably cohesive culture, which now encompasses more than 2,500 lawyers and business professionals worldwide. We seek to attract and develop the very best talent to work with us.