Technology - Engineering Enablement Program Manager

Job description

THE BUSINESS We are Everyday Luxury™. It's what we do and how we do it — together. It's working alongside world-class talent in pursuit of world-class results. It's maximizing your potential in a high-performance culture. It's knowing that wherever you are, you belong. It's elevating your world — and the world of those who love and will love Aritzia. It's You. And an endless runway of opportunity. With a Global Support Campus in Vancouver and additional Support Office hubs in major cities across North America — including Toronto, New York, Los Angeles and Seattle — our workplace network is strategically designed to support our People and serve our Clients a frictionless experience. So, you can do what you do best — with us. THE TEAM The mission of the Engineering Enablement Department — our platform organization — is to provide the composable building blocks, unified foundations, and operational guardrails that empower teams to assemble world-class engineering, data, and AI solutions at scale. THE OPPORTUNITY Aritzia is growing, and our Engineering Enablement team is growing with it. This is a unique opportunity to design, manage, and scale the community programs, communication frameworks, and operational insights that engineering teams across Aritzia rely on to thrive and adopt technology at scale — from internal documentation hubs and technical roadmaps to developer advocacy networks, hackathons, and sentiment metrics. You will champion our engineers as our valued customers, driving platform adoption through transparent storytelling, data-backed feedback loops, and structured engagement that remove friction from the developer journey, unlocking collaborative capacity across the entire technology organization. With the skills you gain in this role, the opportunities are endless – from a rewarding career in Technology, to continued growth and development with Aritzia. THE ROLE As the Enablement Program Manager, you will: Manage project tracking boards and communicate the platform roadmap outward; channel bottom-up requirements from engineering teams to help leadership prioritize what gets built Establish clear communication loops and operating cadence for decentralized developer programs, ensuring cross-functional alignment Act as the Product Owner for our central documentation hub, making it the single trusted place engineers go to find technical guidance — whether it is authored in the hub or published from the codebase Facilitate Communities of Practice, Champions networks, and events (such as Office Hours and Hackathons) that break down silos and drive peer-led knowledge sharing Design and manage structured learning pathways, bootcamps, and certifications to drive continuous upskilling across technology teams Partner with technology vendors to coordinate training sessions, enablement workshops, and premier support engagements that help engineering teams get full value from our platform tools Track platform adoption across engineering teams and gather developer feedback on friction points to measure and refine our enablement frameworks THE QUALIFICATIONS The Enablement Program Manager has: Proven skills, education, and/or applicable certifications: Program Management & Execution: Proven ability to manage complex initiatives, prioritize backlogs based on user friction, and coordinate communications across engineering teams Communication Excellence: Exceptional written and verbal communication skills, with a proven ability to translate complex technical concepts into clear, engaging, and highly readable documentation Information Architecture: Strong expertise in content architecture, creating intuitive documentation hubs and service catalogs that are easy to navigate and discover Event & Engagement Design: Innovative ideas for the layout, branding, and execution of internal tech culture events such as Hackathons and Innovation Days Internal Platform Marketing: Creative storytelling and marketing instincts, applied to internal campaigns, release notes, and newsletters that generate excitement and drive voluntary platform adoption User Research & Insights: Proficient in setting up feedback loops, designing sentiment surveys, and compiling qualitative feedback into structured data insights A commitment to learn and apply Aritzia's Values and Business and People Leadership principles The ability to collaborate fluently with cross-functional partners A commitment to quality and investing in results that add value to the business THE COMPENSATION At Aritzia, we provide market-leading compensation packages designed to reward impact through our pay-for-performance philosophy. The range for roles at this level is $100,000 - $300,000 per year. Total compensation may include base, bonus and/or equity depending on the role, which has the potential to be greater than this range. With comprehensive benefits, aspirational workspaces, and elevated perks and experiences — we provide it all. THE PERKS Some of the industry-leading benefits you will receive working at Aritzia: Product Discount — Maybe you’ve heard of our famous product discount? Or our exclusive private shopping events? You have now. Baby Leave Program — We provide up to 16 weeks of paid time to support you and your growing family. A-OK Commissary & Cafe — Everyday Luxury dining, exclusive to Aritzia. Our in-house bistro and cafe is a private oasis where employees can enjoy curated, subsidized Everyday Luxury dining. The SET — Our in-office fitness studio and gym with state-of-the-art equipment, custom-created classes and optional personal training. Open 7 days a week, it works out well. Aritzia Virtual Wellness — Because your health, happiness and safety matter, we provide 24/7 resources to support you in your wellbeing goals, whether they’re physical, mental, social or financial. Aspirational Workplace — Our offices are specially designed to be spaces of creativity, productivity and inspiration. They’re also dog friendly. Woof. Amenities — Additional amenities include a private parent’s room, shower facilities with elevated complementary conveniences, bike rooms and more. The Extras — We also offer a multitude of other perks like dry-cleaning, hotel and restaurant discounts, self-care promos and on-site medical care. ARITZIA Aritzia is an Equal Employment Opportunity employer. Our goal is to be inclusive, diverse, and representative of the communities where we work while creating an environment where every person can enjoy a successful career. This commitment applies to all candidates and employees regardless of race, ethnicity, citizenship, creed, place of origin, religion, sex, gender identity, gender expression, sexual orientation, family status, marital status, disability, age, and any other protected characteristic. Requests for accommodation due to a disability or any other protected characteristic can be made at any stage of the recruitment process and during employment by contacting our People & Culture Team. We’re committed to making your experience positive and transparent. Please note, our recruiters will only contact you using an @aritzia.com email address. If you receive recruitment-related messages from other domains, please disregard them.