Technology Integration Engineer

Job description

Location: Guardian Corporate About Guardian Dentistry Partners Guardian Dentistry Partners is a fast-growing Dental Partnership Network (DPN) with a mission to empower dentist entrepreneurs and their teams in building the practices of their dreams. We believe in the strength of local identity and culture while providing the technology, resources, and scale that enable sustainable growth. Our model is designed to maintain autonomy at the practice level while ensuring operational excellence and innovation across the network. Role Overview We are seeking a proactive, experienced Technology Integration Engineer to play a central role in ensuring seamless technology operations across our network of dental practices. This role will be responsible for managing MSP partnerships, overseeing core system administration (including Denticon, O365, Teams, SharePoint), and coordinating technology support and integrations that drive operational efficiency and practice satisfaction. Perks & Benefits: $70,000 – $85,000 + performance-based bonus opportunity 401(k): Eligibility with company match Remote role with flexibility and autonomy Competitive base salary + performance-based bonus opportunity Medical, Dental & Vision Insurance Generous PTO + paid holidays Opportunity to work with a rapidly growing, innovative Dental Partnership Network Exposure to enterprise-level technology integrations and large-scale projects Core Responsibilities Technology Integration & Support Serve as an engineer for PMS conversions and technology onboarding during practice transitions. Coordinate, order and validate hardware and driver installations, resolving integration dependencies in collaboration with IT, Operations, and Revenue Cycle teams. Manage core platforms including Denticon, Microsoft 365, Teams, EDR , RMM and SharePoint, ensuring proper access control, configurations, and governance. Onboarding and off boarding employees. Maintain a high standard of technology experience at the practice level, escalating and coordinating issues with MSPs to resolution. Manage domain registrations, transfers and DNS for practices Manage all orders using Guardian Procurement vendor Primary owner of all internal Guardian IT Tickets using Freshdesk Manage Microsoft Intune, Conditional Access policies, Identity & Access Management (IAM), endpoint compliance, and device lifecycle management across the organization. Administer SharePoint Online, Microsoft Teams, and Power Platform solutions including Power Automate workflows and integrations. Support administration, Single Sign-On (SSO) integrations, and secure access governance across enterprise platforms. Implement and maintain cybersecurity best practices related to endpoint security, MFA, access control, and compliance standards. Vendor & MSP Management Coordinate and work with external Managed Service Providers, ensuring SLA adherence, quality of service, and efficient handling of onsite and remote service requests. Track and approve MSP dispatches while maintaining visibility into practice-level technology needs and performance trends. Serve as a Guardian Dentistry Partners contact for technology vendors, third-party platforms (Jarvis, Dental Intel, etc.), and integration partners. Cross-Functional Alignment & Communication Build strong relationships with Operations, Finance, Clinical, and RCM teams to ensure technology initiatives align with business objectives. Provide structured updates on integration progress, technology performance, and vendor status to internal stakeholders. Participate in routine IT/Technology leadership updates and project status meetings. Expected Attributes A self-starter with a positive attitude and strong ownership mindset. Naturally curious and committed to continuous learning and growth. Strong time management, prioritization, and follow-through capabilities. Able to work independently while collaborating effectively within a distributed team. Qualifications Bachelor’s Degree preferred. 3-5 years of dental or DSO operations experience. Minimum 3 years of dental office or practice technology management experience. 3 years hands-on experience in Practice Management System conversions. 3+ years of project coordination or project management experience. 2–3 years delivering PMS or technology training to end users. 4-5 years experience managing O365, Azure and Entra ID Hands-on experience with Microsoft Intune, Conditional Access, Entra ID, Identity & Access Management (IAM), and endpoint management. • Experience administering SharePoint Online, Microsoft Teams, and Microsoft Power Platform / Power Automate workflows. • Understanding of SSO integrations, and Microsoft 365 security best practices. • Knowledge of cybersecurity principles including MFA, endpoint protection, secure access controls, and compliance governance. Key Competencies Hands-on experience with Denticon, Dentrix, Open Dental, and/or Eaglesoft. Strong understanding of HIPAA, data security, and compliance within a DSO environment. Vendor management and MSP coordination experience strongly preferred. FLSA Status: Exempt We are an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity or expression, national origin, age, genetic information, protected veteran status, disability status or other legally protected status. We will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship. Completion of this form is voluntary and will only be used to report on candidate demographics. Nothing contained in this form will be accessible or used in hiring or other employment decisions. Information provided will be recorded and maintained in a confidential file for reporting purposes only.