Technology Solutions Consultant

Job description

**Open position in RADaR office locations, including Kansas City, MO, Columbia, MO, and St. Louis, MO; Hybrid work schedule: 3 days in the office, 2 days working from home** **Visa sponsorship**is not available for this position, now or in the future. Applicants must be legally authorized to work in the United States on a permanent basis without requiring employer sponsorship. This role is the direct connection between the technology strategy set at the network level and the day-to-day reality of an individual agency team. You'll work with agencies to understand the business problems they're actually facing, recommend the right technology or AI-driven solution for that specific problem, and make sure people actually know how to use it — through training, hands-on support, and ongoing enablement. This is not a one-size-fits-all rollout job; it's about meeting each agency where they are. **Essential Duties and Responsibilities**(Other duties may be assigned) - Partner with agency teams to identify recurring problems, bottlenecks, or inefficiencies in how they work - Recommend and help implement the right technology or AI-driven solution for each problem, rather than pushing a single standard tool everywhere it doesn't fit - Design and deliver training and enablement sessions so teams can use new tools confidently, not just once but on an ongoing basis - Provide continued hands-on support after a tool launches — office hours, troubleshooting, refreshers — so adoption doesn't fade after the initial rollout - Document what's working at one agency and help share it with others, so good solutions don't stay stuck in a single team - Flag patterns and bigger platform needs back to the Director of Technology & Enablement **Growth path** This role is built to grow. A Technology Solutions Consultant who's built strong relationships across several agencies and is handling more complex, ambiguous problems independently moves to Senior Consultant. From there, a Principal Consultant takes on the most complex cross-agency initiatives, mentors newer consultants, and often becomes the natural next candidate for a future Director-level opening as the team expands. **Qualifications -** To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. - Comfort working hands-on with a range of technology and AI tools — this role doesn't require deep engineering skills, but does require genuine curiosity and fluency - Strong training and facilitation skills; able to explain a new tool clearly to a non-technical audience - Some business analysis instinct — able to take a vague complaint (“this is taking forever”) and turn it into a workable solution - Agency, marketing services, or client-services experience is a strong plus - Patience and people skills — this role succeeds through relationships and repetition, not through a single big launch **Total Perks Package** - The chance to be a part of a growing company and the next success story - Amazing opportunities for career development - Recognition programs - Employee referral bonus - Hybrid work schedule; 3 days in the office, 2 days working from home - Fun and collaborative work environment - Casual dress code - Insurance Coverage (medical, dental, vision, life, and disability) - 401(k) retirement plan, with employer 4% match - Work/life benefits, including mental health and wellbeing support - Flexible Time Off Policy - Paid holidays, including agency soft closing Christmas Eve-New Year's Day - Paid leave options, including sick leave, medical leave for self and family, and parental leave California Residents - Please review our Privacy Notice [here](https://drive.google.com/file/d/1ScnONj7xW3Xy3ytStohy1If0HY6iVnLs/view?usp=sharing). This employer participates in E-Verify. For more information, see the [E-Verify Participation Poster](https://www.e-verify.gov/sites/default/files/everify/posters/EVerifyParticipationPoster.pdf) and [Right to Work Notice](https://www.e-verify.gov/about-e-verify/whats-new/new-right-to-work-poster) (English and Spanish).