Technology Specialist-Corrections

Job description

It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. Department: Corrections Grade: 200 Salary: $26.21/hour Job Duties: Responds to user requests for support or services including but not limited to touch screen systems, radios, intercoms, CCTV/ video surveillance systems, metal detectors, electronic access control systems, camcorders, body scanning equipment and any other common electronic or technology related hardware or software. Reviews incoming support requests from staff members, forwards and collaborates with Jackson County IT Department, outside vendors or service providers. Provides regular maintenance and repair, replacement or parts including but not limited to cameras, hardware, electronic intercom, or communication devices. Evaluates technology systems and operations monthly and submits findings and recommendations. Works with users in conducting training in the use of Detention Center specific software applications and methods, inmate tracking system hardware and software, electronic access control and CCTV/video surveillance hardware and software. Minimum Qualifications: Associate’s Degree in Information Technology, Computer Science, or related field, or five (5) years’ experience. Must have a valid Driver License and provide his/her own transportation. The associate is provided mobile devices including phone and laptop and is required to be on call outside of working hours for emergency support requirements. Must submit to/pass a police background and drug screen. If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!