Tecnico de Maquinaria de Limpieza - TASKI

Job description

About the Role El Ingeniero de Floorcare de TASKI es la cara visible de la excelencia técnica ante los clientes, encargado de reparar, realizar el mantenimiento y brindar soporte a las innovadoras máquinas de cuidado de suelos de TASKI. Este puesto combina servicio técnico en campo, atención al cliente, disciplina operativa y sólidos conocimientos técnicos para ayudar a los clientes a lograr un rendimiento fiable, reducir los tiempos de inactividad y obtener resultados de limpieza de alta calidad. Responsabilidades Clave Field Service & Technical Support Maintain and repair TASKI floorcare machines for Solenis customers, ensuring safe working practices and correct PPE use. Deliver high levels of customer service to internal and external customers. Resolve complex technical issues efficiently to minimise machine downtime. Actively use, train and promote remote diagnosis and remote fix options. Continuously upskill through training to maintain expert knowledge of new TASKI machines. Operaciones y Administracion Monitor van stock, spare parts and equipment to support a strong First-Time Fix rate. Plan schedules efficiently to work in the most productive way possible. Keep Salesforce updated, including parts requirements, incomplete jobs and planning updates. Read, understand and implement all Global Technical Support communications. Requisitos y Qualificacione Experience: Minimum 3 years’ technical experience, including at least 2 years in mechanical engineering; floorcare equipment preferred. Independence: Able to work independently, manage schedules and take initiative. Attention to Detail: Accurate in mechanical repairs and administrative reporting. Customer Focus: Dedicated to service excellence and professional TASKI brand representation.