Telecom Expense Analyst

Job description

We are seeking a detail-oriented and analytical professional to support telecom expense management (TEM) operations through invoice auditing, data analysis, and client engagement. This is a great opportunity to gain or build upon experience in consulting while expanding a foundation of knowledge in telco operations and learning software tools. This role is responsible for identifying cost savings opportunities, ensuring billing accuracy, and supporting reporting and operational excellence initiatives. The Senior Telecom Analyst will work under the direction of management to analyze client invoice data, identify vendor overbillings, supporting the claims reconciliation process, as well as review/approve key invoices. Key Responsibilities Perform detailed analysis of telecom invoices and related datasets to identify potential vendor overbillings and billing discrepancies. Participate in client calls and meetings to present audit findings, explain methodologies, and respond to inquiries. Utilize tools including Microsoft Excel, Microsoft Access, to analyze large datasets and support audit processes. Assist with client and vendor communications, including responding to inquiries and supporting issue resolution Required Skills & Competencies Strong analytical and problem-solving skills with high attention to detail Proficiency in Microsoft Office Suite, particularly Excel Ability to analyze and interpret large datasets effectively Strong written and verbal communication skills Effective time management and organizational skills Ability to work both independently and collaboratively in a team environment Comfortable operating in a structured, process-driven, and client-focused environment Comprehensive Benefits (not limited to): Medical, dental, and vision insurance Flexible spending accounts (FSA) Company-paid life and disability insurance 401(k) retirement plan Employee ownership through our ESOP Paid time off (PTO) Eligibility for incentive compensation program All your information will be kept confidential according to EEO guidelines.