Telemarketing Executive

Job description

WHO WE ARE: As Singapore’s longest established bank, we have been dedicated to enabling individuals and businesses to achieve their aspirations since 1932. How? By taking the time to truly understand people. From there, we provide support, services, solutions, and career paths that meet their individual needs and desires. Today, we’re on a journey of transformation. Leveraging technology and creativity to become a future-ready learning organisation. But for all that change, our strategic ambition is consistently clear and bold, which is to be Asia’s leading financial services partner for a sustainable future. We invite you to build the bank of the future. Innovate the way we deliver financial services. Work in friendly, supportive teams. Build lasting value in your community. Help people grow their assets, business, and investments. Take your learning as far as you can. Or simply enjoy a vibrant, future-ready career. Your Opportunity Starts Here. This is the broad job description of the job profile. Definitive job description should be reviewed and discussed between you and your manager. Telemarketing Executive Why Join Imagine having the freedom to work from anywhere, while still being part of a dynamic team that's passionate about delivering exceptional customer experiences. As a Remote Sales - Outbound representative at OCBC, you'll have the opportunity to build meaningful relationships with customers, understand their needs, and provide tailored solutions that meet their financial goals. How you succeed To excel in this role, you'll need to be proactive, resilient, and results-driven. You'll leverage your excellent communication skills to engage with customers, identify their needs, and present relevant financial products and services. By building trust and rapport with customers, you'll drive sales growth, expand our customer base, and contribute to the bank's overall success. What you do - Manage a portfolio of customers and prospects, identifying opportunities to upsell and cross-sell financial products and services - Conduct outbound sales calls to engage with customers, understand their needs, and present tailored solutions - Build and maintain relationships with customers, providing exceptional service and support to drive customer loyalty and retention - Meet and exceed sales targets, while adhering to regulatory requirements and bank policies - Collaborate with internal stakeholders to resolve customer issues and improve overall customer experience Who you are - A degree or diploma in a relevant field, with at least 2 years of sales experience in the financial services industry - Excellent communication, interpersonal, and negotiation skills - Proven track record of meeting and exceeding sales targets - Ability to work independently in a remote setting, with minimal supervision - Strong problem-solving and analytical skills, with the ability to think critically and creatively - Proficient in CRM software and Microsoft Office applications Who we are As Singapore's longest established bank, we have been dedicated to enabling individuals and businesses to achieve their aspirations since 1932. How? By taking the time to truly understand people. From there, we provide support, services, solutions, and career paths that meet their individual needs and desires. Today, we're on a journey of transformation. Leveraging technology and creativity to become a future-ready learning organisation. But for all that change, our strategic ambition is consistently clear and bold, which is to be Asia's leading financial services partner for a sustainable future. We invite you to build the bank of the future. Innovate the way we deliver financial services. Work in friendly, supportive teams. Build lasting value in your community. Help people grow their assets, business, and investments. Take your learning as far as you can. Or simply enjoy a vibrant, future-ready career. Your Opportunity Starts Here. What we offer Competitive base salary. A suite of holistic, flexible benefits to suit every lifestyle. Community initiatives. Industry-leading learning and professional development opportunities. Equal opportunity. Fair employment. Selection based on ability and fit with our culture and values. Your wellbeing, growth and aspirations are every bit as cared for as the needs of our customers. What we offer: Competitive base salary. A suite of holistic, flexible benefits to suit every lifestyle. Community initiatives. Industry-leading learning and professional development opportunities. Your wellbeing, growth and aspirations are every bit as cared for as the needs of our customers.