Telephone System Installer / Technician

Job description

Amentum, a global leader in advanced engineering, technical, and professional services serving the US government, allies, and critical infrastructure sectors, is seeking a Telephone System Installer / Technician to support a unique US Navy program on the island of Diego Garcia. The Telephone System Installer / Technician is responsible for installing, testing, and maintaining telephone systems and equipment to ensure efficient and reliable communication services. Job Responsibilities: Install, configure, and maintain telephone systems, cables, equipment, and related infrastructure to provide reliable communication services. Perform troubleshooting and repairs for telephone equipment, lines, and systems, resolving connectivity or service issues in a timely manner. Conduct system testing, diagnose faults, and ensure equipment operates within required specifications. Provide routine maintenance and inspections of telephone systems to prevent hardware or network malfunctions. Plan and install cabling and wiring for new telephone systems, including secure routing and connection to exchange equipment and terminal outlets. Install new telephone lines, including wiring handsets, modems, and other telecommunication devices. Update and maintain accurate records of wiring, installations, maintenance activities, and equipment inventories for reporting purposes. Respond to service requests for repairs, system modifications, and new installations, ensuring customer satisfaction and timely completion. Coordinate with other contractors or technical teams to integrate telecommunication services with wider infrastructure needs. Ensure employees and users are trained on system operations when necessary, providing technical support and guidance when required. Comply with applicable industry, military, and safety standards, including those related to system design, security, and data protection. Maintain knowledge of emerging technologies to ensure telecommunications equipment and services remain modern and competitive. Minimum Requirements: At least 2-4 years of hands-on experience installing, repairing, and maintaining telephone systems and telecommunications equipment. High school diploma or equivalent; technical certifications in telecommunications, IT, or a related field highly preferred. Proficiency in cabling, wiring, and telecommunications troubleshooting tools and techniques. Knowledge of telephone switching systems, analog and digital telephone systems, and Voice over IP (VoIP) technologies. Experience reading and interpreting blueprints, technical diagrams, and wiring schematics. Knowledge of industry standards and codes, including installation and safety practices for telephone systems. Excellent problem-solving and critical thinking abilities for diagnosing and resolving complex communication system issues. Strong communication skills, with the ability to interact effectively with customers, team members, and management. Must be proficient in the use of computers and telecommunications testing devices. Must be in possession of a valid passport and be able to travel internationally. Passport must be valid for at least one year at the time of hiring. Ability to meet and maintain contract medical requirements for the duration of deployment. Preferred Qualifications: Certifications such as CompTIA Network+, Cisco Certified Network Associate (CCNA), or other relevant telecommunications certifications. Experience working in an austere OCONUS (Outside the Continental United States) environment and managing communications for government or military installations. Familiarity with cutting-edge telephone systems and knowledge of adapting legacy systems to modern telephony. Experience working with secure communication systems in government or military environments, including handling sensitive or classified communication. Knowledge of fiber optic cabling systems and testing, including splicing and terminations. Valid country driver’s license and passport. Country visa, as required in line with the U.S. Department of State Foreign Clearance Guide. Experience maintaining telephone systems in large facilities or campuses, including troubleshooting and installation. OTHER RESPONSIBILITIES Safety: Amentum enforces a safety culture whereby all employees have the responsibility for continuously developing and maintaining a safe work environment. As appropriate, each employee is responsible for completing all training requirements, fulfilling all self-aid/buddy aid responsibilities, participating in emergency response tasks, and serving on safety committees and teams. Quality: Quality is the foundation of our business and the keystone of our goal of customer satisfaction. It is our policy to consistently provide services that meet customer expectations. Each employee must conform to the Amentum Quality Policy and carry out job activities in compliance with applicable Amentum Quality System documents and customer contracts. Procedure Compliance: Each employee must read, understand, and implement the general and specific operational, safety, quality, and environmental requirements of all plans, procedures, and policies pertaining to their job.