Temporary Course Support Specialist - Department of Computer Science, Ithaca, NY (Hybrid)

We are seeking a benefits-eligible temporary Course Support Specialist to provide specialized support to a variety of Computer Science courses in the Computer Science Department. Responsibilities: Provide extensive course management support including but not limited to initiating and maintaining online course information/updates in an internal course management system (CMS), course websites, canvas sites, Ed Discussions, Student Disability Services systems, Faculty Center, and Slack; manage special needs cases (overtime/make up exams), academic integrity cases; coordinate exam/grading sessions, TA meetings, review sessions; prepare course materials, manage/track course logistics all while using a high degree of confidentiality and discretion. The Course Coordinator is required to work occasional department events that may be scheduled outside of regular business hours. While position responsibilities vary, every member of our community is expected to foster a culture of belonging and a psychologically healthy work environment by communicating across differences; being cooperative, collaborative, open, and welcoming; showing respect, compassion, and empathy; engaging and supporting others regardless of background or perspective; speaking up when others are being excluded or treated inappropriately; and supporting work/life integration of oneself and others. Required Qualifications: Associate’s degree and 2 to 4 years relevant experience or equivalent combination. Excellent communication, organizational and interpersonal skills required. Must be detail-oriented and demonstrate sound judgment. Exceptional customer service skills and ability to handle competing priorities required. Demonstrated ability to work independently and as a member of a team. Ability to work effectively with a diverse group of individuals including faculty, staff, students and visitors. Must project a professional image and demonstrate the ability to diplomatically handle a wide variety of situations. Technically adept using a variety of business or technical programs to complete information management or production tasks (Microsoft Office suite, Course Management Systems, Slack, etc.). Experience in and/or demonstrated commitment to supporting diversity, equity, access, inclusion , and wellbeing. Ability to cultivate and develop inclusive and equitable working relationships with students, faculty, staff, and community members. Preferred Qualifications: Working knowledge of common systems used in course management across higher education such as Courseleaf, Blackboard, Gradescope, etc. Administrative experience in higher education learning environment Experience in student services/undergraduate education/advising Administrative assistance experience Customer service experience Pay Range: $26.50 per hour Hours per week: 39 Appointment Length: ASAP through May 22, 2027 Location: Ithaca, NY Fully On-Site Important Notes about Applying A cover letter and resume outlining your interest and how your experience and goals align with the potential for mutual success in the role are required for full consideration. There is no relocation assistance available for this position There is no visa sponsorship available for this position This role may be benefits eligible depending on when the person can start. University Job Title: Temporary Administrative Assistant Job Family: Temporary Administration Level: No Grade - Hourly Pay Rate Type: Hourly Pay Range: Refer to Posting Language Remote Option Availability: Hybrid Company: Contact Name: Darren Murphy Contact Email: Job Titles and Pay Ranges: Non-Union Positions Noted pay ranges reflect the potential pay opportunity for each job profile. The hiring rate of pay for the successful candidate will be determined considering the following criteria: Prior relevant work or industry experience Education level to the extent education is relevant to the position Unique applicable skills Academic Discipline To learn more about Cornell’s non-union staff job titles and pay ranges, see Career Navigator . Union Positions The hiring rate of pay for the successful candidate will be determined in accordance with the rates in the respective collective bargaining agreement . To learn more about Cornell’s union wages, see Union Pay Rates . Current Employees: If you currently work at Cornell University, please exit this website and log in to Workday using your Net ID and password. Select the Career icon on your Home dashboard to view jobs at Cornell. Online Submission Guidelines : Most positions at Cornell will require you to apply online and submit both a resume/CV and cover letter. You can upload documents either by “dragging and dropping” them into the dropbox or by using the “upload” icon on the application page. For more detailed instructions on how to apply to a job at Cornell, visit How We Hire on the HR website. Employment Assistance: For general questions about the position or the application process, please contact the Recruiter listed in the job posting or email . If you require an accommodation for a disability in order to complete an employment application or to participate in the recruiting process, you are encouraged to contact Cornell Office of Civil Rights at voice (607) 255-2242, or email at . Applicants that do not have internet access are encouraged to visit your local library, or local Department of Labor. You may also request an appointment to use a dedicated workstation in the Office of Talent Attraction and Recruitment, at the Ithaca campus, by emailing . Notice to Applicants: Please read the required Notice to Applicants statement by clicking here . This notice contains important information about applying for a position at Cornell as well as some of your rights and responsibilities as an applicant. EEO Statement: Cornell welcomes students, faculty, and staff with diverse backgrounds from across the globe to pursue world-class education and career opportunities, to further the founding principle of “... any person ... any study.” No person shall be denied employment on the basis of any legally protected status or subjected to prohibited discrimination involving, but not limited to, such factors as race, ethnic or national origin, citizenship and immigration status, color, sex, pregnancy or pregnancy-related conditions, age, creed, religion, actual or perceived disability (including persons associated with such a person), arrest and/or conviction record, military or veteran status, sexual orientation, gender expression and/or identity, an individual’s genetic information, domestic violence victim status, familial status, marital status, or any other characteristic protected by applicable federal, state, or local law. Cornell University embraces diversity in its workforce and seeks job candidates who will contribute to a climate that supports students, faculty, and staff of all identities and backgrounds. We hire based on merit, and encourage people from historically underrepresented and/or marginalized identities to apply. Consistent with federal law, Cornell engages in affirmative action in employment for qualified protected veterans as defined in the Vietnam Era Veterans’ Readjustment Assistance Act (VEVRAA) and qualified individuals with disabilities under Section 503 of the Rehabilitation Act. We also recognize a lawful preference in employment practices for Native Americans living on or near Indian reservations in accordance with applicable law. 2026-06-22