Temporary Financial Aid Administrator

Job description

Job Posting Title: Temporary Financial Aid Administrator ---- Hiring Department: Office of Scholarships and Financial Aid ---- Position Open To: All Applicants ---- Weekly Scheduled Hours: 40 ---- FLSA Status: Non-Exempt from FLSA ---- Earliest Start Date: Immediately ---- Position Duration: Expected to Continue Until Aug 31, 2027 ---- Location: UT MAIN CAMPUS ---- Job Details: General Notes The Office of Scholarships and Financial Aid is seeking a detail-oriented Temporary Financial Aid Administrator to support the operational, compliance, and processing functions of the office. This temporary position is primarily responsible for administering federal, state, and institutional aid programs while ensuring compliance with applicable regulations and university policies. The Temporary Financial Aid Administrator works within a designated operational team and assists with complex processing, eligibility review, reconciliation, reporting, systems support, and compliance activities related to Federal, state, and institutional funding. Our goal is to recruit and support staff and students with a wide range of backgrounds, ideas and viewpoints. Must be eligible to work in the United States on a full-time basis for any employer. This is a full-time fixed-term position with an anticipated end date of August 31, 2027. Purpose The Temporary Financial Aid Administrator provides routine financial aid counseling and processing support by applying established federal, state, and institutional policies and procedures. This position is responsible for the consistent execution of standard workflows related to advising, eligibility review, and aid awarding, ensuring accuracy, compliance, and responsive, student-focused service. The Temporary Financial Aid Administrator works under general guidance as part of the Office of Scholarships and Financial Aid (OSFA), serving as an active and engaged contributor while collaborating across the office to support service delivery and referring complex or non-standard cases for advanced review. Responsibilities Financial Aid Processing & Compliance Run daily and weekly reports and automated processes required to maintain compliance with federal Title IV, state, and institutional financial aid regulations Assist with financial aid processing, including monitoring system output, verifying applicant eligibility, and resolving eligibility issues Review and resolve financial aid files and conflicting information Award state, federal, and institutional financial aid funds as needed Recalculate student eligibility based on corrections made by students or the financial aid office Process students not handled through automated packaging due to changes in eligibility or exceptional circumstances Support operational and compliance updates related to legislative and regulatory changes, including implementation impacts associated with the One Big Beautiful Bill Act (OBBA) Maintain a strong working knowledge of federal, state, and institutional financial aid regulations and policies Operational Support & Team Functions Assist Team Leads and Associate Directors in completing assigned projects and operational tasks within established deadlines Participate in systems testing, implementation activities, and operational improvement initiatives Work collaboratively as a member of a designated financial aid processing and compliance team Communication, Coordination & Training Interact with university departments, state and federal agencies, and external partners as needed Escalations & Specialized Review Manage complex escalations and case reviews within assigned team Review submitted information for completeness, accuracy, and compliance concerns Resolve data discrepancies and processing exceptions Maintain a high level of professionalism and technical understanding of the financial aid process when communicating regarding operational issues or documentation requests Additional Responsibilities Support audit preparation, reconciliation, quality control, and compliance review activities Assist supervisors and leadership with special projects and operational initiatives Required Qualifications High school diploma or GED required, and 2 years of related experience. Strong analytical, organizational, and problem-solving skills Ability to manage multiple priorities and deadlines in a fast-paced environment Experience working with computer systems, spreadsheets, databases, and operational workflows Preferred Qualifications Previous financial aid experience preferred Experience working with federal Title IV financial aid programs and higher education systems Knowledge of federal, state, and institutional financial aid regulations and compliance requirements Experience working in a large public university environment preferred Salary Range $45,000+ depending on qualifications Working Conditions This is a fixed-term contract position with an anticipated end date of August 31, 2027. Work may be performed in a professional office environment. The position includes frequent interaction with students, staff, and external partners in person, by phone, and through electronic communication. A hybrid work arrangement may be considered on a limited basis with supervisory approval, based on demonstrated experience, job responsibilities, performance, and departmental needs. Position requires prolonged periods of sitting, extensive use of a computer and multiple software applications, and the ability to manage multiple priorities while maintaining attention to detail during periods of increased workload. Required Materials Resume/CV 3 work references with their contact information; at least one reference should be from a supervisor Letter of Interest Important for applicants who are NOT current university employees or contingent workers: You will be prompted to submit your resume the first time you apply, then you will be provided an option to upload a new Resume for subsequent applications. Any additional Required Materials (letter of interest, references, etc.) will be uploaded in the Application Questions section; you will be able to multi-select additional files. Before submitting your online job application, ensure that ALL Required Materials have been uploaded. Once your job application has been submitted, you cannot make changes. Important for Current university employees and contingent workers: As a current university employee or contingent worker, you MUST apply within Workday by searching for Find UT Jobs. If you are a current University employee, log-in to Workday, navigate to your Worker Profile, click the Career link in the left hand navigation menu and then update the sections in your Professional Profile before you apply. This information will be pulled in to your application. The application is one page and you will be prompted to upload your resume. In addition, you must respond to the application questions presented to upload any additional Required Materials (letter of interest, references, etc.) that were noted above. ---- Employment Eligibility: Regular staff who have been employed in their current position for the last six continuous months are eligible for openings being recruited for through University-Wide or Open Recruiting, to include both promotional opportunities and lateral transfers. Staff who are promotion/transfer eligible may apply for positions without supervisor approval. ---- Retirement Plan Eligibility: The retirement plan for this position is Teacher Retirement System of Texas (TRS), subject to the position being at least 20 hours per week and at least 135 days in length. ---- Background Checks: A criminal history background check will be required for finalist(s) under consideration for this position. ---- Equal Opportunity Employer: The University of Texas at Austin, as an equal opportunity/affirmative action employer , complies with all applicable federal and state laws regarding nondiscrimination and affirmative action. The University is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, or veteran status in employment, educational programs and activities, and admissions. ---- Pay Transparency: The University of Texas at Austin will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. ---- Employment Eligibility Verification: If hired, you will be required to complete the federal Employment Eligibility Verification I-9 form. You will be required to present acceptable and original documents to prove your identity and authorization to work in the United States. Documents need to be presented no later than the third day of employment. Failure to do so will result in loss of employment at the university. ---- E-Verify: The University of Texas at Austin use E-Verify to check the work authorization of all new hires effective May 2015. The university’s company ID number for purposes of E-Verify is 854197. For more information about E-Verify, please see the following: E-Verify Poster (English and Spanish) [PDF] Right to Work Poster (English) [PDF] Right to Work Poster (Spanish) [PDF] ---- Compliance: Employees may be required to report violations of law under Title IX and the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act (Clery Act). If this position is identified a Campus Security Authority (Clery Act), you will be notified and provided resources for reporting. Responsible employees under Title IX are defined and outlined in HOP-3031 . The Clery Act requires all prospective employees be notified of the availability of the Annual Security and Fire Safety report. You may access the most recent report here or obtain a copy at University Compliance Services, 1616 Guadalupe Street, UTA 2.206, Austin, Texas 78701.