Terminal Operations Manager

Pay Range: $77,500.00 - $90,00.00 Annual Position is 5 days a week, 10 hour days, with on call for nights and weekends Qualifications: What you need to bring Two (2) years progressive upper-management experience OR previous management experience with two (2) years experience in Swift Driver Management, Planning or CSR position required. The Driver Management/Planner/CSR experience may be substituted with a minimum of two (2) years of Swift Driver experience in conjunction with a minimum of two (2) years of prior management experience. Transportation experience preferred. Ability to lead others; above average verbal and written communication skills; ability to transfer knowledge; excellent organizational skills; professional appearance; detail-oriented; ability to take direction from managers; knowledge of the transportation industry preferred. Bachelors in related field or equivalent combination of education and experience required. What we offer: Our Benefits Package includes 401k, Medical, Dental, Vision, Disability, Supplemental and Life Insurance as well as pet insurance. We also offer an Employee Stock Purchase plan, paid training, wellness programs, Flexible Spending Account, Tuition Assistance Programs (subject to change), Military Leave, and discounts with our vendors. Volunteer opportunities to support our local communities - We have an adoration for helping others which is why we have worked hard to establish partnerships with organizations such as Children's Miracle Network and Habitat for Humanity that allow us to give back. Training, Development & Growth Opportunities - Our success at Swift is driven by our people! Our goal is to provide a supportive environment that promotes growth and advancement . We invest the time to ensure our employees receive the best training, along with all the tools and resources to thrive. Diversity, Equity and Inclusion - A diverse workforce allows us to achieve a dynamic business advantage where we can openly collaborate , thus bringing new ideas to the table that contribute to innovative and effective solutions. Everyone at Swift has a voice and your opinion matters. Who We Are: Swift Transportation has been an Industry leader for many years with a profound history dating back to the 1960s. Swift is the largest truckload carrier in America with various locations throughout the nation that allow our drivers, shop employees, and office staff to cultivate strong connections. We are a company that is passionate about continual learning and improvement which in turn, allows for a diverse amount of advancement and growth opportunities . We place a strong emphasis on culture because we strongly believe that it is a key contributor in achieving overall results here at Swift. Job Responsibilities: What you will do To administer the direction and control of all personnel, assets and customers assigned to the on-site full service facility reporting to the Vice President Refrigerated Services. Responsible for directly hiring and training department personnel in order to maximize operational efficiency. Lead and motivate direct reports to improve performance and build position depth. Conduct frequent evaluation of direct reports and provide coaching initiatives to assist in professional development opportunities. Evaluate Driver satisfaction, retention and turnover; provide necessary tools to effectively perform position responsibilities to assist in increasing Driver retention and reducing overall turnover. Monitor the productivity of the fleet, including miles and revenue; ensure proper utilization of equipment to meet overall productivity goals as well as organization objectives. Interact with DC Management Staff to ensure store service needs are being met on a daily basis and collaborate with Shop department personnel to ensure the organization's needs are met regarding equipment availability. Responsible for implementing necessary departmental changes to improve/increase productivity and driver retention; make additional recommendations to executive management for possible improvements within overall organization. Utilize organizational reports in order to identify opportunities for improvement. Responsible for monitoring and reviewing department costs; maintain cost control in order to maximize the organization's bottom-line profitability; decrease terminal fuel expense through bulk-fuel usage as well as safety-related expenses. Oversee facility maintenance and operations; manage on-site fueling and wash bay activities. In conjunction with Customer, develop and maintain an effective yard management system. Responsible for managing and maintaining business relationships with customers; monitor and review customers' needs as well as general satisfaction with the business partnership. Know, understand, enforce, teach and be an example of the organization's values, Guiding Principles and policies; ensure adherence by department personnel of all organization values, principles, policies and procedures. Maintain a positive work atmosphere by acting and communicating in a manner which facilitates the success of business operations in order to meet company demands and expectations. Perform additional responsibilities as assigned by management. Copy and paste URL into browser to view full description: The Company is an equal employment opportunity employer. The Company's policy is not to unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, gender identity, religion, national origin, age, military status, disability, genetic information or any other consideration made unlawful by applicable federal, state, or local laws. The Company also prohibits harassment of applicants and employees based on any of these protected categories. LG123