Territory Manager - WA

Job description

Acute Care Technology At ZOLL, we're passionate about improving patient outcomes and helping save lives. We provide innovative technologies that make a meaningful difference in people's lives. Our medical devices, software and related services are used worldwide to diagnose and treat patients suffering from serious cardiopulmonary and respiratory conditions. The Acute Care Technology division of ZOLL Medical Corporation develops and delivers innovative lifesaving products and software solutions to EMS, hospital, public safety, and military customers globally. Products include AEDs, trauma kits, ventilators, temperature management solutions, and more. Our dedicated employees take pride in their commitment to improving patient outcomes while delivering world-class customer service. At ZOLL, you won’t just have a job. You'll have a career—and a purpose. Join our team. It’s a great time to be a part of ZOLL! The Role The Territory Manager, WA is responsible for the promotion, sales, and clinical adoption of ZOLL’s Hospital product portfolio within the WA region including NT. This includes engagement with public and private hospitals, focusing on building strong relationships with clinical stakeholders, decision-makers, and biomedical departments to drive sales growth and customer satisfaction. Responsibilities Develop and execute a strategic business plan to achieve sales targets and expand market share for ZOLL’s Hospital portfolio across West Australia and Northern Territory. Proactively identify, qualify, and convert sales opportunities within both public and private hospital systems, including regional and metropolitan areas. Establish and maintain long-term relationships with a broad range of stakeholders including clinicians (ED, ICU, perioperative, general wards), procurement officers, and biomedical engineers. Deliver compelling resuscitation portfolio/product presentations and tailored clinical demonstrations to showcase ZOLL’s value proposition and evidence-based advantages. Conduct in-servicing, implementation training, and follow-up education to ensure smooth integration of products into clinical environments and to maximise customer satisfaction. Collaborate with internal teams including clinical support, marketing, service, and customer service to ensure high-quality service delivery and post-sale support. Provide input into local marketing initiatives and participate in hospital exhibitions, conferences, and product showcases to build brand awareness and engagement. Manage all aspects of the sales cycle including territory planning, forecasting, quoting, tender response support, and contract negotiations. Maintain accurate and up-to-date records in Salesforce CRM, including customer interactions, pipeline management, and activity reporting. Regularly monitor competitor activity, emerging market trends, and clinical developments to inform territory strategy and positioning. Represent ZOLL Medical with professionalism and integrity, championing our mission to improve patient outcomes and empower clinicians through advanced technologies Requirements Minimum 3+ years of successful sales experience in the medical device or hospital healthcare sector. Strong understanding of clinical environments and workflows, particularly in acute care settings. Proven track record of achieving or exceeding sales targets in a territory management role. Excellent interpersonal, communication, and presentation skills, with the ability to influence at all levels of the hospital environment. Ability to work independently and manage a geographically diverse territory. Demonstrated competency in territory planning, account management, and pipeline development. Proficiency in Salesforce or equivalent CRM platform. Current Australian driver’s licence and ability to travel within Western Australia and NT ZOLL is a fast-growing company that operates in more than 140 countries around the world. Our employees are inspired by a commitment to make a difference in patients's lives, and our culture values innovation, self-motivation and an entrepreneurial spirit. Join us in our efforts to improve outcomes for underserved patients suffering from critical cardiopulmonary conditions and help save more lives.