Thrift Shop Manager

Job description

ABOUT US The Salvation Army is a Christian movement and one of Australia's largest and most-loved charities. We believe in doing good that transforms lives and futures for the better. It is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, we are always here — providing support, safety, community, and opportunity. Why the role matters The Salvation Army (Salvos) Busselton Corps is a Christian Church in the heart of Busselton. We share the love of Jesus by caring for people, creating faith pathways, building healthy communities, and working for justice. The Salvos offer hope, purpose, and fulfillment for anyone seeking connection, guidance, social support and community. About the role As a Thrift Shop Manager, this is your opportunity to manage the operation and function of the Busselton Thrift Shop ensuring the maximisation of sales and productivity to deliver surplus to support Corps activities. Reporting to the Corps Officers, this is a permanent, full-time position, based in Busselton, WA. How you will make an impact Maximise sales and revenue through processing of donations to the store by receiving, sorting, pricing, hanging of saleable goods and disposal of non-saleable goods. Implement stock and mannequin rotation as well as stock management processes to ensure optimal store stock levels are maintained to maximise sales and revenue. Ensure shop is presentable and always inviting through appropriate measures i.e., stock is displayed in accordance with Thrift Shop guidelines and clear in-store signage. Deliver excellence in customer service by responding to customer needs, training staff in best practice customer service and actively seeking opportunities to connect customers to TSA mission. Implement appropriate retail sales opportunities internally and externally to maximise sales including in store promotions. Ensure the recruitment, maintenance, and direction of volunteers, employees, and/or Day Supervisors to ensure the store runs efficiently. What you will bring Relevant retail industry, and/or customer service experience. Experience in retail management desirable. Demonstrated skills and experience in cash handling, financial management and team leadership. A National Police Record Check is required. Current Drivers Licence. What we offer The Salvos offer eligible employee's a well-balanced package of meaningful benefits including: Generous Paid Parental leave for primary (12 weeks) & secondary carers, Purchased Leave Scheme (up to 8 weeks) Access to EAP and health & wellness initiatives incl Fitness Passport Ongoing training and development opportunities that enhance on the job skills and proficiency. Rewarding and fulfilling purpose driven careers that have positive and sustainable / social impacts. Conditions Compensation is in accordance with General Retail Award Level 7. The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. We value and include people of all cultures, languages, abilities, sexual orientations, gender identities, gender expressions and intersex status. We are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal and Torres Strait Islander people. The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all roles require a mandatory Nationally Coordinated Criminal History Check. We value Integrity, Compassion, Respect, Diversity, and Collaboration.