Astor & Sanders Corporation (Astor) is an award-winning IT solutions provider headquartered in McLean, VA and is seeking a Tier 2 Mac/Windows Support Specialist candidate. This is a full-time onsite position based in the Menlo Park, CA.Roles and ResponsibilitiesProvide hardware and software support for Windows and Mac desktops and laptopsConfigure, test and install printers, scanners, network copier/printersUse computer images to install and configure laptops and PCsEnsure latest approved BIOS and patches are applied to PCs and laptopsSupport users with file shares and permissions issuesTrack, log and report each service requestAdditional duties as assignedRequirements2-4 years related experience6 months experience with a vocational technical school certificate (CompTIA A+ Apple support) is preferredExcellent problem-solving skillsKnowledge of Windows operating systemsStrong experience supporting current iOS and macOSWorking knowledge of Microsoft Office SuiteExcellent documentation, collaborative and communication skills, both written and verbalThe anticipated salary range for this position is $65,000-$73,000 annually. This is not, however, a guarantee of compensation or salary. Actual compensation will be determined based on factors, including, but not limited to, relevant work experience, candidate skills and education, geographical location, certifications, and business needs, as well as contract provisions regarding labor categories that are specific to the position and could fall outside of this range. This salary range represents Astor's good-faith estimate of compensation for the position at the time of posting.BenefitsAstor & Sanders Corporation (www.astor-sanders.com) offers a unique, stimulating and challenging environment that fosters individual growth and rewards performance. Astor & Sanders Corporation ( #Astor ) is an Equal Opportunity Employer. Some of our competitive benefits include Generous Paid Time Off (PTO) and all Federal Holidays off Comprehensive Health and Dental Insurance Coverage Retirement Savings Plan Pre-Tax Benefit Programs Wellness and Work-Life Support Professional Development Performance and Referral Bonuses Life and Disability Insurance
Astor & Sanders Corporation (Astor) is an award-winning IT solutions provider headquartered in McLean, VA and is seeking a Tier 2 Mac/Windows Support Specialist candidate. This is a full-time onsite position based in the Menlo Park, CA.
Roles and Responsibilities
- Provide hardware and software support for Windows and Mac desktops and laptops
- Configure, test and install printers, scanners, network copier/printers
- Use computer images to install and configure laptops and PCs
- Ensure latest approved BIOS and patches are applied to PCs and laptops
- Support users with file shares and permissions issues
- Track, log and report each service request
- Additional duties as assigned
Requirements
- 2-4 years related experience
- 6 months experience with a vocational technical school certificate (CompTIA A+ Apple support) is preferred
- Excellent problem-solving skills
- Knowledge of Windows operating systems
- Strong experience supporting current iOS and macOS
- Working knowledge of Microsoft Office Suite
- Excellent documentation, collaborative and communication skills, both written and verbal
The anticipated salary range for this position is $65,000-$73,000 annually. This is not, however, a guarantee of compensation or salary. Actual compensation will be determined based on factors, including, but not limited to, relevant work experience, candidate skills and education, geographical location, certifications, and business needs, as well as contract provisions regarding labor categories that are specific to the position and could fall outside of this range. This salary range represents Astor's good-faith estimate of compensation for the position at the time of posting.
Benefits
Astor & Sanders Corporation (www.astor-sanders.com) offers a unique, stimulating and challenging environment that fosters individual growth and rewards performance. Astor & Sanders Corporation ( #Astor ) is an Equal Opportunity Employer.
Some of our competitive benefits include
- Generous Paid Time Off (PTO) and all Federal Holidays off
- Comprehensive Health and Dental Insurance Coverage
- Retirement Savings Plan
- Pre-Tax Benefit Programs
- Wellness and Work-Life Support
- Professional Development
- Performance and Referral Bonuses
- Life and Disability Insurance
Astor & Sanders Corporation (Astor) is a woman-owned, small disadvantaged business, headquartered in McLean, VA. Since its founding in 2000, Astor has been a company focused on providing quality in all organizational areas. We provide the best people, industry-recognized processes, and leading-edge tools to support the entire spectrum of information technology needs. Our staff understand the important role government plays in ensuring the ongoing safety, well-being, and social and scientific advancement of the people of the United States. We apply our commitment to quality by providing IT services and solutions that allow federal agencies the freedom to provide services to constituents and succeed across their enterprise.
Astor & Sanders Corporation (Astor) is a woman-owned, small disadvantaged business, headquartered in McLean, VA. Since its founding in 2000, Astor has been a company focused on providing quality in all organizational areas. We provide the best people, industry-recognized processes, and leading-edge tools to support the entire spectrum of information technology needs. Our staff understand the important role government plays in ensuring the ongoing safety, well-being, and social and scientific advancement of the people of the United States. We apply our commitment to quality by providing IT services and solutions that allow federal agencies the freedom to provide services to constituents and succeed across their enterprise.
