TikTok Shop Creator Partnerships Representatives

Job description

### **About Catch Creation** Catch Creation is a global eCommerce company built for the digital age. We create, grow, and manage online brands that inspire customers and deliver real value through exceptional products and experiences. Our team thrives in a fully remote environment, combining creativity, data-driven strategy, and innovation to build scalable eCommerce solutions that perform. From concept to conversion, we specialize in developing brands that stand out in competitive markets—driven by a passion for design, storytelling, and customer satisfaction. Every product we launch reflects our commitment to quality, authenticity, and growth. At Catch Creation, we believe great ideas can come from anywhere—and our remote-first culture allows talented people from around the world to collaborate, innovate, and bring those ideas to life. ## About the Role We are hiring **TikTok Shop Creator Partnerships Representatives** to build and manage direct relationships with TikTok creators for our fast-growing eCommerce brands. This role is **hands-on, execution-heavy, and performance-driven**. You will spend most of your day communicating directly with creators via TikTok Shop, activating them to promote our products, and maintaining long-term creator relationships that drive consistent GMV. This position is based in **Hangzhou**, supporting our newly established China office, and works closely with our US-based TikTok Shop leadership team. ## ## What You’ll Be Responsible For ### Creator Outreach & Communication - Proactively message TikTok creators via **TikTok Shop Affiliate Center** - Pitch products, commission structures, and promotional opportunities - Manage high-volume daily creator conversations (DM-driven role) - Respond to inbound creator inquiries professionally and efficiently ### Creator Relationship Management - Build long-term relationships with creators (not one-off posts) - Re-activate dormant creators and maintain creator pipelines - Keep creators engaged with new offers, launches, and promotions ### Product Seeding & Coordination - Qualify creators before sending samples - Collect and verify shipping information - Coordinate with internal teams on sample fulfillment - Track sample delivery and posting status ### Performance Follow-Ups - Follow up to ensure creators post content - Encourage proper TikTok Shop linking, pinning, and reposting - Support participation in LIVE events, flash sales, and campaigns ### Reporting & Feedback - Track outreach, responses, and creator activation - Share insights on creator feedback, objections, and trends - Identify high-performing creators for deeper partnerships ## ## What We’re Looking For ### Must-Have Qualifications - Native or fluent **Mandarin Chinese** - Professional working fluency in **English** (written and spoken) - Strong written communication skills (especially DM-style messaging) - Comfortable with repetitive, high-volume outreach work - Organized, detail-oriented, and reliable ### Nice-to-Have (Big Plus) - Experience with **TikTok Shop**, affiliates, or creator outreach - Experience working with international or US-based teams - Background in eCommerce, influencer marketing, or social commerce - Familiarity with TikTok creator ecosystems in China or globally ## ## What This Role Is NOT - Not a content creator role - Not a social media posting role - Not an influencer “brand deals” email job - Not a marketing strategy role This is a **relationship-driven commerce execution role**. ## How Success Is Measured - Number of creators contacted and activated - Creator response and conversion rates - Consistent creator posting volume - GMV driven by creators under management - Creator retention and repeat posting ## Why Join Us - Be part of a **new Hangzhou office** from the ground up - Work directly with a high-growth international eCommerce team - Clear KPIs, ownership, and performance visibility - Opportunity to grow into senior creator partnerships or team lead roles